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Policy Expert Home Insurance Reviews

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Policy Expert’s customer service comes in for high praise from TopCashback members who have purchased insurance from them through us, with some saying it is amongst the best they have encountered.

Others to leave Policy Expert Home Insurance reviews describe them as providing excellent communication and being friendly and helpful, whilst at the same time offering value for money insurance policies and fast cashback payout. Also mentioned are Policy Expert’s simple online form, which they say makes it easy to purchase good value, comprehensive insurance. Members are also impressed with their back-up legal team.

They have a four-star rating on Trustpilot, with two-thirds of people who have written a Policy Expert Home Insurance review giving them a five-star rating. They receive positive feedback for the fact you can renew your insurance in less than 10 minutes and they offer a smooth process thanks to easy to understand instructions. Customers were also impressed by the fact their price was held for two years and they had the choice of a great range of optional extras at a reasonable price.

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Policy Expert Home Insurance Reviews
	I thought £70 cashback on a policy costing £68 seemed too good to be true, but the salesman on the phone assured me that I would receive it three months after taking out the policy. After three months I received an email from Policy Expert telling me that the cashback should be in my Topcashback account and that I should lodge a claim if it wasn't there. As there was no cashback in my account I lodged a claim, the claim was submitted to Policy Expert two months ago, but they haven't bothered to respond, looks like I won't be receiving any cashback from this merchant.
	anasati \| 12 Nov 2013 Report Abuse
	This merchant does not seem to like paying out the promised cashback. My advice to you is only purchase from them if they are the cheapest anyway. You probably won't get any money back from them. I waited 18 months and got nothing.
	mrpanda1 \| 06 Nov 2013 Report Abuse
	Had an insurance policy for a full year and it's taken them the full 12 months to decline the £70.50 they should have paid up. Told lies to Topcashback that the policy had been cancelled. Con merchants.
	Sharkeyed \| 20 Sep 2013 Report Abuse
	Awful company very expensive product but made worthwhile by the amount of cashback would never deal with them again and had to threaten to cancel to get the promised amount. Still got £15 in MandS vouchers to come but bet your life they wont happen!
	richardhay \| 11 Sep 2013 Report Abuse
	Very very disappointed just waited ten months to find out I didn't meet there terms and conditions which one i don't know as they won't tell me . I've just read them all and I met them all so perhaps a explanation should be in order at least . Very dissasatisfied and will take my business elsewhere in future !
	Mosside73 \| 31 Jul 2013 Report Abuse
	Total waste of time, after entering all my details they said they couldn't offer me any quotes!
	paters \| 23 Jul 2013 Report Abuse
	Been 11 months now in fact my policy runs out in 33 days . Still received no cash back have logged claim and am still being told to wait . Very unhappy .
	Mosside73 \| 19 Jul 2013 Report Abuse
	I have waited a year, a whole year and still no cashback. Remember cashback is not guaranteed so only use this company if they are the cheapest BEFORE you take into account the cashback. Needless to say I did not renew with them.
	mrpanda1 \| 08 Jul 2013 Report Abuse
	Purchased Policy Aug 2012. Not cashback at time of writing June 2013. TCB seem impotent to secure the trade agreement. No recommendation from me...
	\| 17 Jun 2013 Report Abuse
	Still waiting on cashback despite numerous nudges and messages to topcashback. This has been going on since October 2012. Make your own mind up about it. Not happy and probably going to go elsewhere for cashback if this is, as I expect reneged upon. Finding a LOT of the car insurers are trying to weasel out of paying up. We've got a few cars being insured and finding several are not playing the game!!! Is it really worth the trouble?
	Rkid1969 \| 29 May 2013 Report Abuse
	Can't really comment on the quality of the service or product, as I gave up trying to obtain my "quote in 3 minutes" after half an hour. I could not get past the occupation boxes as there was no drop down menu and every time I typed anything in the box I got an error message telling me to choose from the list! Shame, as my visit was registered, so if I go back to it now it won't count for cashback
	charliebucket \| 24 May 2013 Report Abuse
	Over 5 Months & no cashback, still tracking at zero. Raised a missing cashback claim over a month ago, but still nothing. Will not use this merchant again. May give another cashback site a try next time as they have cancelled their membership fee.
	\| 12 May 2013 Report Abuse
	Took out cover 3 days ago(paid in full) and no sign of tracking,cashback was reason i chose policy expert,anyway i dont want to risk not getting cashback,so i cancelled and are being refunded for policy,also if you generate a quote on website be prepared for telephone hard sell to convince you to take out a policy!!
	fanet \| 04 May 2013 Report Abuse
	Rubbish, my insurance was purchased back in Dec last year and after over 4 months its still zero. I will not use again for cashback.
	missylis \| 11 Apr 2013 Report Abuse
	No cashback received, now five months and still no response from merchant. Will not be using again.
	deadbeat76er \| 16 Feb 2013 Report Abuse
	Cashback promised to get £61.50 still waiting! BE WARNED impossible to make a claim! Being a Chartered Electrical Engineer they told me it was my own fault even though I tested the washing machine & freezer and they failed so through no fault of my own they refused to pay out reported to the financial ombudsman!
	andielec \| 21 Jan 2013 Report Abuse
	Its really not worth waiting over 8 months for the cashback which is yet to arrive .Never again!!!!
	\| 10 Dec 2012 Report Abuse
	i and bought my policy in January , cashback was only tracked in A ugust. now its December cant see any chance to be payed.i would not recomened that merchant and i will not use it again
	hannap \| 09 Dec 2012 Report Abuse
	Not happy with this. Bought a policy in June 2012 - tracked and should have received payment by end of Sept. Still not received cash and is now showing £0.00. This is a company I will not be using again and I found TCB not very helpful either. It seems like a con to me.
	\| 29 Oct 2012 Report Abuse
	very slow to get cash back, due 30 sept, now middle oct, no sign yet
	phewjustintime \| 17 Oct 2012 Report Abuse
	6 months down the line and still nothing,now understand maybe something in December-8 months later. Dont bother with this scam..
	\| 03 Oct 2012 Report Abuse
	tracked as 1p been waiting months. Not happy
	littlemrtinkle \| 01 Oct 2012 Report Abuse
	bad customer sevice
	bexnstu23 \| 20 Jul 2012 Report Abuse
	The Cashback amount seemed too good to be true; and it was! A very frustrating and ultimately, disappointing Cashback experience. I purchased my insurance in January, which tracked at 1p. In April it was declined and despite proving my purchase, 6 months later, my Cashback is not even acknowledged. Though, to be positive, I can claim the 1p. I can’t say if the policy is any good, as I haven’t needed to claim yet, but I certainly wouldn’t purchase a policy from this company, based on receiving the Cashback.
	jasmine1963 \| 29 May 2012 Report Abuse
	I entered all the required details and afterwards I was informed that there were no quotes available. I feel they were just after my details as I have used two other comparison sites earlier today and received many quotes. I feel totally let down by this site and will not be using it again.
	Edd602135 \| 29 May 2012 Report Abuse

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