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Absolutely awful. Never received £50 cashback, no reason whatsoever to switch provider. Ballache. Waste of time.
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Silverfox504 | 10 May 2019
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**DO NOT USE THESE LINKS** The website will offer you better deals and reward cards. Then If you select them you won't get the cashback - but even worse they won't honor the reward cards either as they say you came through a cashback website. Been locked in complaints battle since February about this. Now having to send complaint to ombudsman. Luckily I took screenshots of everything as I clicked through the website. If I didnt have these plusnet would not have even looked in to my complaint and just said I clicked on deals that didnt entitle me to either. Shocking!
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deanpaul1984 | 10 May 2019
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Excellent.very quick to pay out.good broadband service no outages
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Kevrog | 27 Apr 2019
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happy with purchase
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copperfish24 | 22 Apr 2019
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Payment thanks
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kjewell3 | 20 Apr 2019
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A good payer - I got £50 back after 3 months, so pretty quick. Also got £50 card from them as well. I am awaiting a claim for another sim card, so finger crossed, so far so happy.
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mrjoebloggs | 31 Mar 2019
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Cashback tracked and came through, although it took a couple of weeks longer than the 'estimated payable date'.
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Nikesh R | 21 Mar 2019
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Took ages to pay - had to make claim
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baldybouncer | 19 Mar 2019
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Awful - I was promised £4.50 but it was then declined without any reasonable information
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TerryD | 18 Mar 2019
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Awful - I was promised £4.50 but it was then declined without any reasonable information
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TerryD | 18 Mar 2019
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Easy to use website cashback paid on time
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blueeyes60 | 14 Mar 2019
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Tracked fine and paid out as expected.
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Rawrb | 08 Mar 2019
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Superb friendly efficient service
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Tricky2020 | 02 Mar 2019
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Okay can have difficulty tracking. Usually okay if you clear history before you make purchases
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drbig | 27 Feb 2019
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Tracked & paid quickly, good value sim deal
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butterscotch | 24 Feb 2019
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Sim Only Contract - good unlimited text/calls and reasonable data. Cashback was ok, bonus. Not had any issues thus far with Plusnet, would recommend.
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grumpster | 23 Feb 2019
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Did not track but got my money in the end thanks to top cash back
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urbanwolf31 | 20 Feb 2019
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Plusnet treat their customers TERRIBLY... My monthly payment was just one day late, and they fined me £10 and cut off all services until the balance had been settled.
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Member561812021327 | 20 Feb 2019
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Literally taken 3 months and opening a case to pry 13 quid out of them. Supposedly a fast paying retailer too.
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dalespitfire | 08 Feb 2019
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had to contact as initially tracked lower but got all monies through
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slaterpuss | 04 Feb 2019
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They failed to pay and rejected the claim saying correct amount of £0.00 was paid, it should have been £10.50. The clickthrough showed up and I still have the monthly contract but now GoodBye Plusnet
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colin777 | 17 Jan 2019
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Works on the EE network but much cheaper
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nhutchinson | 17 Jan 2019
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Took ages for this to be payable.
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xandersslave | 31 Dec 2018
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Never paid out very disappointing
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cross42 | 25 Dec 2018
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excellent many thanks, good service.
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rburgess | 22 Dec 2018
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