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Get up to 7.35% of your purchase back
when you shop with Perfect Glasses
Perfect Glasses Reviews
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Reviews and experiences from TopCashback members who have shopped with Perfect Glasses.
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Perfect Glasses Reviews
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**** WARNING ****
I recommend you use another retailer as you stand to lose your money. 5 months after order and still not received undamaged and correct glasses. Company is based in India using a mail forwarding service and customer service is non-existent. Don't make the same mistake as I did.
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chris9901 | 24 Jun 2010
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NEVER NEVER DEAL WITH THESE PEOPLE THEY ARE UTTER RUBBISH I AM STILL WAITING FOR MY GOODS 3 WEEKS NOW
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skaro4ever | 16 Jun 2010
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Truely awful company.
My glasses still havent arrived after nearly 4 weeks.
Try phoning their 0845 number- always goes to answerphone.
If you leave a meassage dont expect a prompt call back.
Emails sometimes get responded to with excuses othertimes they get ignored.
Try putting their postcode into google streetview. Its a house in London.
Shop elsewhere at one of the more established internet optcians.
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| 27 May 2010
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It appears that mail sent to their UK address gets forwarded to India - may be why there is so many delays.
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chris9901 | 13 May 2010
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Steer well clear!
Took twice as long as indicated to initially be delivered and then had a large mark in one lens.
Returned them as requested (note their address is a mail forwarding company) and then waited 3 weeks until someone called to say they couldn't see what was wrong with them. Eventually they noticed the very obvious flaw in the lens (!) and agreed to replace.
Waited 8 weeks for replacements, including several unanswered chasing emails and the replacement has arrived - but not in the frame originally ordered.
The saga continues....
I would recommend going elsewhere unless this company can sort out its customer service.
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chris9901 | 05 May 2010
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good retailer although the delivery timescales can be longer than indicated on the website especially if they are running a particular promotion
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HoldenMaverick | 25 Nov 2009
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Takes a very long time for cashback to come through
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travellingstudent | 17 Nov 2009
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WARNING!
The address given by this merchant (and used to register at companies house) is a mail forwarding address.
No evidence that they are operating in the UK allthough they may be registered here. Customer service is certainly not staffed here.
Credit card transactions processed by a third party (MACs media, novelty toy store) at time of writing.
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personal | 09 Nov 2009
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Showed as pending quickly but glasses took a while to arrive.
Worth the wait though as they are better than the last £150 pair from the opticians !
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shawn | 06 Nov 2009
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Ecellent. Tracked within 2 days.
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alanh | 19 Oct 2009
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Tracked very quickly. Got glasses in two weeks and am very pleased with them
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| 19 Oct 2009
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Tracked quickly but took three weeks for the glasses to arrive
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Bos01 | 15 Aug 2009
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Tracked very quickly wish my glasses did the same still havent arrived will not use again
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jackieo | 30 Jul 2009
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