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Get up to 15.75% of your purchase back
when you shop with notonthehighstreet.com
notonthehighstreet.com Reviews
Reviews and experiences from TopCashback members who have shopped with notonthehighstreet.com.
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notonthehighstreet.com Reviews
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Declined Cashback
I have shopped with NOTHS a lot over the years, and historically always happy to receive some cashback as promised. Recent purchases x 6 since Mar 25 have all had the cashback declined despite no obvious reason within the T&C. I would suggest that TopCashback should remove this vendor from their site.
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VikyT | 12 Jun 2026
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as others...declined for no reason
I wouldn't bother counting on this cashback - frustrating when it's such a good rate, but appears to be a snare tactic.
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Robertoegg1 | 19 May 2026
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Cashback declined
My cashback was declined on two separate purchases. No reason given.
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mrscjenner | 12 May 2026
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Unusual gifts
I wanted a 70th Birthday present, and found the ideal personalised gift on the website. Pleased with speed of despatch, and happy with the price paid. Good cashback
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Barlaston2710 | 03 May 2026
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Declined cashback
Declined cash back for no reason despite following the small print! Go elsewhere!
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gdc393 | 30 Mar 2026
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Don't bother...
I should've read the reviews beforehand! Declined on 2 x purchases and I followed the rules. Not very ethical for a company which markets itself as such.
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AnnieMoon123 | 24 Feb 2026
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Check reviews before you purchase
Declined for no reason. Looking at recent feedback they obviously promise cashback to get customers and then fail to delivery.
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Dazzler66 | 13 Feb 2026
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What's the point of advertising cashback with no intention to pay it???
Cashback tracked within 24 hours, but was declined 6 weeks later. Just look at the other comments, this is clearly a recurring issue. This retailer should be removed from the site.
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bartiszon | 15 Dec 2025
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Declined cash back for no reason
Declined cash back for no reason
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annacuskin | 13 Nov 2025
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Not On The High St.
... and not in my cashback account either.
After 10 weeks my payment has been declined despite complying with all the conditions.
Although it was only a small sum this was my first purchase from this merchant so it does not encourage further patronage.
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Capsa | 15 Oct 2025
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Declined for no reason
Declined for no reason. Only used this website due to cashback offer but would not bother again.
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StaceyLeigh123 | 20 Jun 2025
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Declining cashback
Notonthehighstreet consistently decline my cashback for no reason
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Cat2505 | 04 Jun 2025
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Declined Again
Declines every time, no reason
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RaNicSher | 16 May 2025
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Declined Cashback
2 months later and they decide to decline cashback purchased! Filing a complaint but I have no hopes in them fulfilling their side.
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Clemmykins | 15 May 2025
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Not paid out
NOTHS have not paid out over £70 of genuine cashback. Won't shop here again.
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leightammy | 20 Apr 2025
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Cash back declined!
New customer and cash back was declined on my purchase, Look like it is a common problem.
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alexjmalkin | 26 Mar 2025
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2 separate transactions, both cashback declined
2 separate transactions, 2 different businesses purchased items from. Both within the rules of getting cashback however both cashback transactions declined. Cant be bothered going through Customer Service to enquire when this seems to be happening to others too
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planegirl | 14 Mar 2025
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Declined
Cashback declined for no reason
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Samsdosh | 02 Mar 2025
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Doesn't pay out
Always tracks but never goes through. I checked every term and condition, I followed them all. Yet 4th time in a row it's not paid out.
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3shawbury | 25 Feb 2025
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Declined cashback on 5 sales
I did my Christmas shopping for my non-local friends via NOTHS and all 5 transactions were declined. I'm not happy that they have given no reason as they were all genuine sales
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ImogenJ1 | 16 Feb 2025
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Declined cashback on a sale
Declined cashback on a sale - not sure why.
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JodieSammy | 23 Jan 2025
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“We haven’t been seen as the reason this order was placed”
Seems to be a pattern. Been using this site for a long time and know how to get it to track.
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amoffatt | 22 Jan 2025
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Great Product but no Cashback
Bought an item for a Christmas gift after seeing a good rate for new customers. Bought the item as a new customer and all good, happy with product.
Jan 14th I received notification saying my cashback declined, no reason but when read FAQ's for declined payment, I was a new custoner, didn't return item or use a discount code so no idea why payment was declined.
So overall a great product and sent ok from a third party hence score of 2 but bad score down to not on the highstreet and failure to give cash back
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Alec Baines | 16 Jan 2025
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Never receive cashback
Unfortunately I have never received any cashback from Notonthehighstreet.com, despite multiple orders over the last few months
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22jam18 | 31 Dec 2024
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