Get up to 5.25% of your purchase back when you shop with Mountain Warehouse Join TopCashback Free
Get up to 5.25% of your purchase back
when you shop with Mountain Warehouse

Mountain Warehouse Reviews

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Take a look at the Mountain Warehouse reviews below and you’ll see plenty of five-star feedback has been left by TopCashback members who have bought from them through us. Many of the comments highlight the cashback process, and talk about the great rates, as well as how quickly it was paid out. One member said: “Amazing company, really good customer service, highly recommended. Quick cashback payment too.”

Some of the other remarks you’ll find regarding cashback include “good rates of cashback and reliable payouts”, “fabulous cashback for an already reasonably priced product”, “quick service and fast cashback — perfect” and “every time I purchase an item I get a little back — it’s great”. The selection of products available, their customer service and the value for money offered also come in for praise from TopCashback members.

Some of the comments include “easy to use with a good range of products”, “good quality at a very good price” and “always a pleasure”. While the overall rating on Trustpilot is disappointing, you’ll still find plenty of positive Mountain Warehouse review feedback. One delighted customer said: “I’ve never had a better experience with online shopping. When comparing the gear with some of my other stuff, I found the Mountain Warehouse equipment to be of good quality — worth much more than I paid.” Review this merchant

Mountain Warehouse Reviews
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They did pay cashback but took 10 months!
  Stephjcm | 15 Sep 2016 Report Abuse
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Despite spending almost £150.00 on this merchant via this website they declined my claim for cash back. I spent the money in April 2014 and Mountain warehouse took until November 2014 to decline my claim even though I supplied the receipt number and did not return any of their goods.
  gailyacoubi | 06 Jan 2015 Report Abuse
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purchased loads of camping kit for a scout camp in the summer. the cashback deal made their basket cheaper than rivals hence my decision to go with them and buy even more than planned. appalled to find that my cashback claim has been declined without any clear explanation. lodged a claim but silence. now tried going in to chase claim and told that the purchase was too long ago. clearly everyone has been stalling on my claim until the time limit expired. be very wary. poor experience all round
  thebeards | 06 Nov 2014 Report Abuse
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Ordered and received the goods very quickly/efficiently (collection in store) however no still cashback showing on my TCB account after 3 months (not even pending??? never mind confirmed or payable). Returned 1 items from the order but would hope to receive the difference). Raised a claim with TCB in Oct 2013 and sent a couple of nudges in Nov and Dec but nothing so far. If you expect cashback from MW then don't hold your breath. Others seem satisfied but my experience of getting cashback from MW has been poor.
  AndyMcK | 22 Dec 2013 Report Abuse
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Declined
Declined for no reason. No discount codes or vouchers used. Tracked fine. Disappointing
  Marianne719 | 03 Feb 2024 Report Abuse
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Refused payout for some reason
Tracked correctly but then refused before I could pay out
  classyrc | 17 Jan 2024 Report Abuse
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I will never use them again
Tracked and all was ok, then declined. Looking at the reviews mountain warehouse has no intention on paying out cash back, it’s just another sales tactic to draw you in then let you down.
  DenoP | 15 Jan 2024 Report Abuse
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refused without reason
tracked for ages then refused from retailer for no reason
  prr2091 | 27 Dec 2023 Report Abuse
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Declined
Yet another cashback declined for no valid reason.
  Dog Days of Summer | 07 Dec 2023 Report Abuse
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Declined twice
2 transactions tracked but both declined. Reading other reviews it seems to be a common experience -
  Dog Days of Summer | 02 Jul 2023 Report Abuse
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Declined 3 purchases in a row, not the first purchases to be declined either.
  gilbo44 | 12 Jan 2023 Report Abuse
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4 out of 10 orders had cashback declined.
  cdsheldon | 13 Dec 2022 Report Abuse
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Failed to pay out.
  John Dibbs 456 | 29 Jun 2022 Report Abuse
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Purchase made over 3 months ago, cashback did not show on my account, raised a ticket, still waiting.....
  JoBlythe | 06 Mar 2022 Report Abuse
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Unfortunately even the small amount of cashback I was due with them declined, despite the usual thing of making sure it was a direct link from TCB/cookies etc.
  CindyT | 20 Jan 2022 Report Abuse
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Totally useless, both purchases tracked then rejected and now still waiting since 2020.
  Newstuff1 | 20 Dec 2021 Report Abuse
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Declined cashback (again)
  RJM73 | 15 Dec 2021 Report Abuse
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Spent over £150 and had cashback declined even after querying
  cheryl289 | 19 Jul 2021 Report Abuse
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100% cash refused because I returned 50% of the order. Why not pay out 50%?
  heebyjeeby | 03 Jun 2021 Report Abuse
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cashback declined, no idea why. Notified several months later.
  wen198 | 26 Apr 2021 Report Abuse
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Like many others, cashback declined. ordered nov20 and no codes used.
  j1ggy | 25 Apr 2021 Report Abuse
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May 2020 cashback declined, no idea why. Notified several months later.
  hlharris80 | 01 Mar 2021 Report Abuse
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Used no codes and paid and received order yet cashback was declined >:( So ive closed my account with Mountain Warehouse and wont spend any money with them in future.
  Throttle | 27 Feb 2021 Report Abuse
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Cashback declined on 2 orders I placed in December 2020. I have no idea why.
  Julesmac3 | 03 Feb 2021 Report Abuse
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Had to submit missing cashback claim. Still waiting to hear from merchant 3 months later!
  pogs | 31 Dec 2020 Report Abuse
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