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Maplin Electronics Reviews
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Reviews and experiences from TopCashback members who have shopped with Maplin Electronics.
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Maplin Electronics Reviews
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It took a query but I'm not put off using Maplins on occasion
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crozeh | 10 Nov 2017
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Very slow to get cashback but it did come eventually
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HarrisMan | 09 Sep 2016
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Flipping Rubbish Cashback claim! I bought a NAS drive from Maplins by reserving it online for collection at the shop. All seemed to go through ok and TCB said it was tracking then I waited and the cashback was "declined" with no explanation! What the HECK!!!
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khaydock007 | 30 Jan 2014
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Only used Maplin this once, never again! Bought one item, a new case for the pc with blue LEDs, not the usual style we would go for but it was pretty, so we had a change. Unfortunately when we went through the hassle of changing it all over and turned it on, the LEDs are red. Was not happy! Emailed Maplin and was told basically I could pay to post it back and get a refund or have £10 shop credit as they only have red ones in the warehouse.
Told them there was nothing on their website about they could change the colour and you might get a red one! Asked if they could send me the blue LEDs and I would change it myself, I didn't want the hassle or cost of sending it back when it wasn't my mistake - took them about a month to send half of what I needed and still awaiting the other...
Customer service is rubbish and you're lucky to get what you ordered. Their attitude was very arrogant (non of this customer being right malarky!!) and it turned the purchase into something I wish I hadn't bothered with at all... :(
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muchcheapness | 03 Feb 2013
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Been more than 6 weeks, no tracking or cash back showing.... :(
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| 20 Apr 2012
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Even though I deliberately made sure I went to the Maplins website via Top Cashback to ensure I received the cashback, they have refused to credit it as Maplins claim that I visited the site via another method.
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lmw30 | 07 Feb 2012
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did not track depite claim
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Trusted7 | 31 Jan 2012
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Never got cashback, just the comments 'Another marketing channel was credited with the sale', this is from Top Cash Back
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markgparker | 22 Nov 2011
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Still didn't receive the cashback! and the product I received was missing some part....waited for 3 days to get the answer
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| 17 Oct 2011
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didn't track at first, had to submit a claim via topcashback, has since tracked.
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Tree | 28 Jan 2011
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Maplin offered the best price I could find for the item I needed. Ordered online at 3:00PM, item arrived in the post the following day! Cashback tracked very quickly and became payable on time. Soopah!
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JohnL_PP | 07 Jan 2011
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quick delivery, but quality of some items poor; will be returning. Full payment taken, but only partial order delivered. On th epositive side they are very quick to track for CashBack.
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| 20 Oct 2010
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ordered at 5pm, free delivery and received item at 3.30 next day. Excellent
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| 18 Aug 2010
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Didn't pay. Maplin stated, 'Another marketing channel was credited with the sale'. Rubbish. Good service on product but their cashback is a lie.
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Tom2012 | 31 Dec 2014
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Merchant refused to give cash back due. Attempted to claim back for over a year but merchant will not cough up.
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rallfree | 09 Nov 2013
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Bought Ipad in Oct 2012 never tracked. Chased up in Nov and Dec 2012 to be told in Jan 2013 that Maplin could not find transaction despite being given all details by TCB. Only merchant so far to not have paid me.
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katmax15 | 03 Jan 2013
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Ordered from Maplins at end of October , Still waiting for Maplins to responed to missing cash back. The funny thing is my mothered ordered somthing the same day from them on her account and it has tracked. Have no idea why mine has not as ordered on two different pc's and both got message to say we'd visited.
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vidanova | 23 Dec 2012
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Still chasing a cashback from 4 months ago, atrocious so far as I am concerned. Will not deal with again.
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alisonwo | 16 Aug 2012
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Cashback due from November 2011. still no responce from Maplin.
Won't be going back.
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jessesims74 | 29 Feb 2012
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Does NOT track. Claim went NOWHERE.
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L_and_K | 04 Feb 2012
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Did not track. made separate claim.
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Trusted7 | 14 Jan 2012
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One out of two transactions failed to track and I got nothing. Also (probably not the right forum to say this) but please be aware that Maplin's packaging leaves a lot to be desired and so be prepared for damaged goods especially if buying fragile items like lightbulbs.
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knatch | 21 Jan 2011
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No cashback years later still pending
No cashback years later still pending
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LaurenceGough | 27 Feb 2023
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