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LiGo Electronics Reviews

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Reviews and experiences from TopCashback members who have shopped with LiGo Electronics. Review this merchant
LiGo Electronics Reviews
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I've made three purchases from LIgo over as many years. None have tracked or been paid... The speed of delivery & products have been fine, but as the cash back wasn't paid, they would all have been cheaper elsewhere. In short, don't buy from here if you've factored in the cashback to the price, as you're unlikely to get it.
  mikey19 | 15 Sep 2014 Report Abuse
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I was more than happy to order from this Company in September 2013 due to their competitive price, so to find they would offer cashback as well really clinched it. It is now November 2013 I am still waiting for even an acknowledgement of my cashback, despite a nudge or two, shame because I was happy to have ordered the phone from them because of price and delivery, but after being totally ignored with my cashback requests I will stick to paying a little more and ordering off amazon in future. The cashback issue has totally issue has spoilt their good price and service for me. If your not going to pay cashback......don't offer it!!
  karmann1 | 20 Nov 2013 Report Abuse
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Terrible customer service. I had bought a £245 set of 5 phones and they had a 2 year warranty. All phone calls go to a voicemail system, so you can't speak to a real person. Online repair form filled in and returned and I was called back, being promised a freepost envelope for the non-working item 1 year into the warranty. Nothing. I called back leaving a message for a supervisor to call me back. Nothing. I called them and left them a message saying I had been promised a return envelope, that no-one had called me back, that their telephone communication and email communication was terrible and could they call me back and resolve things. Nothing. I called and told them I would be reporting them to trading standards. I then called Siemens who answered immediately, have given me a call reference, and will be sending out a freepost envelope.
  Tiggerinlondon | 06 Jan 2014 Report Abuse
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Placed an order in Dec12. Failed to track so raised a ticket to TopCashBack for the value of the cash back due. Following chasing I have just been notified (Jul13) that the merchant does not recognise that the TopCashBack link was used. A timewasting con re cash back :-(
  chilled_chick | 23 Jul 2013 Report Abuse
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purchased product Nov 2009, still not received cash back. Also had problems with the order as items ordered were not in stock when expected and the retailer wanted me to buy a different product from the one I had ordered!
  12423512444 | 21 Sep 2011 Report Abuse
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RUBBISH. Item listed as available on site, email after 2 days saying "temporarily" out of stock. Don't reply to emails, don't return phone calls. One month after ordering, still no info. Have cancelled order - no acknowledgement. Worst customer service on the web. AVOID.
  JayWalker | 22 Jul 2011 Report Abuse
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Tracked quickly but Cashback tracked is less than the amount this retailer claims to offer - so don't rely on this retailer for cashback.
  malcolma | 26 Aug 2010 Report Abuse
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Ordered online an item - Total disappointment - AVOID! Ordered online an item, no acknowledgment received. Week later having heard nothing, created a ticket, informed 24 hours response, guess what? no response. So went on to chat, queried what is happening, informed stock problem and delivery will be 3-5 days ( after 1 week of ordering!). I asked, are you sure? then told delivery 2-3 weeks?. Do you have time to waste? to be Misled? Dealing with a Company not knowing what they are doing? Go ahead buy from this company. No? Avoid buying anything from this company. there are many other online retailers provide much better service most important they know what they are doing.
  Besiktas1654 | 24 Oct 2017 Report Abuse
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Avoid!! Ordered a triple handset cordless phone, was sent a quad handset box that had been opened at the bottom so as not to break the manufactures seal and one handset removed, the remaining contents did not function correctly. Reported faulty via their web form but never received a reply. Also cashback not tracked!
  rwood19 | 05 Apr 2013 Report Abuse
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not recieved cashback....additional phone won't register....
  blueduck | 27 Sep 2011 Report Abuse
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This was the worst online purchasing experience I have ever had. The product was not as described or pictured, e-mails and phone calls were not answered and I had to get Amazon to intervene to get my money back. Their explanation was "staff shortages". Never again!
  helhar | 30 Sep 2010 Report Abuse
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Auto tracked and payable after about 1 month, excellent.
  steve44 | 21 Sep 2010 Report Abuse
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never got my order -tried ringing them kept waiting 10 mins then they put the phone down
  glynboy | 30 Jul 2010 Report Abuse
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This probably isn't applicable for all purchases, but for the additional Panasonic handset I just bought, LiGo selling through Amazon was £20 cheaper than LiGo's own website price. I ended up paying £28.99 as opposed to £48.99! Not sure why they're selling 40% cheaper through Amazon, but check it out first!
  | 25 Jun 2010 Report Abuse
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Made two purchases but Ligo missed one and it didn't track. Claim submitted but expecting to be paid OK. Wait and see!
  jeycon | 17 Jun 2010 Report Abuse
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Efficient tracking. No problems. Very happy.
  | 09 Jun 2010 Report Abuse
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Very quick tracking, confirmed before I had even received my order. Would use them again.
  mj33 | 04 Jun 2010 Report Abuse
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Product received next day, cashback confirmed within 3. Excellent.
  Hawk74 | 03 Jun 2010 Report Abuse
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Cashback tracked and payed very quckly.
  tahref1 | 28 May 2010 Report Abuse
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Very slow to pay out (4-5 months), but got there in the end!
  Toffeenose | 06 May 2010 Report Abuse
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I am still waiting from mid-December for this to track and be paid - Top Cash back enquiry going through but heard nothing.
  10253968320 | 28 Apr 2010 Report Abuse
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Tracked within 24hrs and confirmed within few days. Prompt delivery of goods
  Hegster | 18 Apr 2010 Report Abuse
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excellent- my order was delivered the next day
  Agcat | 10 Mar 2010 Report Abuse
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Do not buy from this retailer. Over 1 year now. Cashback not being paid. tracked as zero and no response to the email/manual cashback. Avoid like a plague.
  y93gdm | 15 Feb 2010 Report Abuse
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excellent, all done in 45 days.
  rajeshpothini06 | 10 Feb 2010 Report Abuse
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