Get up to £75.00 of your purchase back when you shop with HomeServe Join TopCashback Free
Get up to £75.00 of your purchase back
when you shop with HomeServe

HomeServe Reviews

Please sign in to leave a HomeServe reviewX

You will discover plenty of HomeServe reviews below which heap praise on the home emergency repair provider. Take a look at the feedback provided by TopCashback members who took out cover with them through our site and you will discover remarks which compliment them for a variety of reasons. Those who have commented on the speed with which they received cashback have said things such as “very good service and quick payout” and “quick payment and easy”.

Others have highlighted the value for money and peace of mind offered, with comments including “really good prices and the best I have used” and “this purchase went through smoothly with peace of mind in case of emergencies”. One delighted member said: “Best choice I have made. I was moving house and decided to cover everything in my home, and so glad I did as I had quite a few issues and HomeServe sorted this all out perfectly. Excellent customer service and works carried out.”

The vast majority of HomeServe review feedback left on Trustpilot falls into the Excellent category. Some of the remarks you will find include “fast, professional service — no problems”, “competent, reliable and friendly” and “we have used them on multiple occasions and have always found them efficient”. One happy customer summed up their experience by saying: “Engineer came on time, identified the problem and rectified it completely — replacing a faulty part with one which he had in stock on his van.”

Review this merchant
HomeServe Reviews
friend icon
Homeserve tracked my claim and then declined it saying I had not purchased the policy on offer. I absolutely had purchased the policy on offer and it is still on offer. I should have got £65 back and they have declined this, breaking their agreement and offer. Furthermore, when I needed them for an insurance claim, this wasn't 'covered" either. Totally do not recommend and will never use them again.
  deballonby | 16 Feb 2016 Report Abuse
friend icon
Should be called Homeswerve - they'll use any excuse to avoid paying you cashback.
  moresynth | 06 Feb 2016 Report Abuse
friend icon
11 MONTHS ON AND NO CB
  pmjosie | 04 Feb 2016 Report Abuse
friend icon
Cash back declined.
  Gillie79 | 04 Feb 2016 Report Abuse
friend icon
Once again, found a way of not paying. I won't be buying their products anymore
  philippeb | 27 Jan 2016 Report Abuse
friend icon
still waiting for cashback since july 2015 only reason i joined homeserve compared to competitor
  Member617299839912 | 26 Jan 2016 Report Abuse
friend icon
Absolute con. 18 months and still no cashback. TCB have been most unhelpful and obstructive; this transaction has made me rethink my association with the website. Avoid at all costs, regrettable that I HAVE to give it 1 star!
  | 15 Jan 2016 Report Abuse
friend icon
Took more than 12 months and several emails to customer services to obtain. But got there in the end! Cheers
  5times | 07 Jan 2016 Report Abuse
friend icon
18 months later - No Cashback and have been asked to provde info on transaction ID's, Costs and serevices but still unpaid.
  Glen_H | 06 Jan 2016 Report Abuse
friend icon
over a year with 2 claims still not paid despite being verified and following all outlined conditions! TBC customer service say they can't do anything more... recommend avoiding!
  sickyoo | 04 Jan 2016 Report Abuse
friend icon
Long delay before getting cash back. same thing happened with a previous transaction with HomeServe
  Abjish | 22 Dec 2015 Report Abuse
friend icon
Waited over a year for my cashback, absolutely awful!
  amranabu | 09 Dec 2015 Report Abuse
friend icon
AVOID! Did everything correctly, TopCashback confirmed successful tracking, Homeserve refused to pay. Rubbish!
  siddo78 | 08 Dec 2015 Report Abuse
friend icon
Too bad . Won't recommend on cash back. Never paid . One star because u can't put zero stars
  mercyabraham | 06 Dec 2015 Report Abuse
friend icon
A year later and I still haven't received the cashback. Cashback wise a very poor experience.
  hyrule | 05 Dec 2015 Report Abuse
friend icon
Followed the rules but they refused to pay.
  DarrenGr | 05 Dec 2015 Report Abuse
friend icon
waited a year and then declined - no reason why! gave all details required
  julmmmm | 04 Dec 2015 Report Abuse
friend icon
I'm gutted I have to award a star, they don't deserve any!!! No payout after a genuine purchase, annual service was a farce, engineer was more interested in getting his hands on my sons guitars and walking around the house, than actually servicing the boiler. I wont be renewing with these con artists. Don't fall for it, like I did, go elsewhere.
  LTCY | 03 Dec 2015 Report Abuse
friend icon
Good luck trying to get cashback from this mob, declined the transaction even after accepting my order was genuine. Shocking.
  barkylsha58 | 03 Dec 2015 Report Abuse
friend icon
Cashback tracked at 0.00 and declined, even though I had a policy with them for a year. No way to find out why it has been declined. An absolute rip-off; don't try to get cashback through this company!
  christianrob | 03 Dec 2015 Report Abuse
friend icon
Homeserve have still not confirmed my cashback from 11 months ago.
  Roscoe1981 | 02 Dec 2015 Report Abuse
friend icon
no cashback ever received.
  Toolpot | 02 Dec 2015 Report Abuse
friend icon
12 months on and still nothing, put a claim in for not being tracked, then went to tracked wrong amount sent further claim now tracking at zero and another claim in my renewal has come round quicker than my cashback good job my order wasn't based on it as there service has been good shame cashback not been the same
  deanoflintstone | 02 Dec 2015 Report Abuse
friend icon
didn't get any felt misled
  shelz17 | 02 Dec 2015 Report Abuse
friend icon
correct money is not tracked, it is been close to year. still chasing... :(
  Naveen_Chouksey | 30 Nov 2015 Report Abuse
1...34567...8      View:   2550100