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Homebase Reviews

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Reviews and experiences from TopCashback members who have shopped with Homebase. Review this merchant

Homebase Reviews
	Always quick in paying my cashback.
	ryancq \| 13 Jun 2015 Report Abuse
	I have never had a problem with receiving cashback from Homebase always tracks then goes straight to payable give or take within the estimated timescales. People only tend to leave feedback when their experience is negative hence all the angry comments
	poppylola \| 15 Apr 2014 Report Abuse
	Lots of negative comments with regards to cash back payouts, just thought I would add that I have just had £60 become payable on a summerhouse/log cabin I purchased on the 6th June this year! Took a while but a positive outcome :-)
	Gwavasgirl \| 18 Sep 2013 Report Abuse
	I totally agreed with Member546267 I also do not meet their terms and condition. Shouldn't offer cashback if they are prepared to pay!
	heartsparkles \| 05 Mar 2013 Report Abuse
	NO CASHBACK PAID BY HOMEBASE,SEEMS I DID NOT MEET THEIR TERMS AND CONDITIONS,WHAT EVER THAT MEANS.WILL NOT BUY FROM HOMEBASE AGAIN,THEIR LOSS NOT MINE. A LOT OF PEOPLE ON TOPCASHBACK DON'T GET CASHBACK FROM HOMEBASE (NO FAULT OF TOPCASHBACK, THEY ARE VERY GOOD TRYING TO GET CASHBACK OF THESE). AVOID HOMEBASE. ARGOS IS THE SAME AS THEY ARE THE SAME COMPANY.
	AKS356 \| 04 Mar 2013 Report Abuse
	Bought a chainsaw from Homebase (ordered online, collected in store). Had to raise a claim because no cashback showed up (but I find I have to do that for 90% of transactions). After 5 months, Homebase now say they are declining the cashback because I returned the item. I didn't. Where is their proof? I have asked TCB to ask them for proof, though I have no hope that Homebase will respond. I will not use them again for cashback.
	latinaid \| 21 Sep 2012 Report Abuse
	Looked good then recently had cb withdrawn - not meeting terms and conditions- don't believe them. . . think Homebase is not following through on their top cash back promises. hay ho, I know that I won't be using them again. Plenty of other companies to use who do still honor their promises.
	Redred \| 02 Jul 2012 Report Abuse
	Cashback registered quickly absolutely brilliant
	oneheyjude \| 27 Apr 2012 Report Abuse
	Tracked quickly. Used their click and collect service and goods were ready for me to collect within their timing schedule. Hassle-free transaction.
	Flintstone \| 09 Apr 2012 Report Abuse
	Further update to my last comment: No change on the stars (I GIVE 0 STARS, but putting 5 is the only way to get review seen). After months of waiting for a click and collect order to track, I have been told by TCback that the retailer refuses to pay as they find no record of my order. It was on their system, but they refused to get my click and collect order ready stating no stock- of which there was plenty; the lazy weekend youth did not want to get cold and wet putting order together. We collected our own products, after waiting several hours for them to do it. They then refused to put the order through the till under our click and collect reservation order, hence reason it has not tracked. We told them to do this repeatedly but their service was appalling and they could not have cared less, sighing like we were the most annoying customers they had ever seen??!! I have my receipt and click and collect order details but Homebase have obviously found a way of avoiding paying out by not putting orders through with the reservation number. THIS IS A CON PEOPLE, SO DO NOT FALL FOR IT. If it had happened once I could maybe forgive a mistake, as long as the cashback later tracked, but this is over 3 times now and I also note another member has had the same experience. If Homebase do not pay out then they should be removed as it is fraudulent advertising. I am not happy, but thanks TCback for trying. Improve things by removing this fraudulent advertising from your site so other members do not have this problem.
	elaineb72 \| 20 Feb 2012 Report Abuse
	Easy quick
	sam48brent \| 10 Feb 2012 Report Abuse
	I have given this a 5 star so that is the latest review. I have twice been declined cashback from Homebase each time stating 'I did not comply with their terms and conditions'!!! Each time we ordered on click and collect, went to collect and pay for the item, so what did we do wrong??? Consequently, I shall not be using this merchant on Top cashback again but thank Top cashback for their help in trying to resolve this for me.
	DEGreen \| 04 Feb 2012 Report Abuse
	Please note: i give this retailer NO STARS but this is the only way to get my review seen as TCback only post up the 5 star comments first!! ordered on click and collect in Nov 2011. Items not ready 3 hours after collection time. went back 2 hours later. still not ready. lazy youth reported back that they did not have items (stone edging blocks x10 and 4 bags topsoil) despite online saying there were 234 in stock!. We went to look and saw that they did but just in a different colour, so had to get ourselves. he had obviously not wanted to do the work in the rain and cold. then had to wait an extra hour just to pay! felt like walking out without paying. zero service and much apathy. then discover that sale had not even tracked on TCback and still waiting for retailer. Appalling on all levels. do not waste your time using TCback or click and collect.
	elaineb72 \| 07 Dec 2011 Report Abuse
	Excellent customer service by Argos/Homebase on my sofa purchase, and, although it didn't track automatically, a query via Top Cashback confirmed the purchase fairly quickly and it was paid within a week or two of that. Would definitely use again.
	TrishTash \| 27 Oct 2011 Report Abuse
	Pleased with service received from Homebase. Item received promptly and in good order. Had no problems and would be happy to use them again in future.
	BenJAmine1710 \| 24 Oct 2011 Report Abuse
	Have to give it 5 stars or my review will be listed last. I'm giving it 0 stars as this Company like so many are not paying out cash back in 2011. This one uses the excuse of 'not tracked'. Notice that TCB list reviews from highest not by date so you are not lightly to see the complaints. TCB does nothing to get our cash back. Total scam.
	Barcott \| 05 Oct 2011 Report Abuse
	Cashback tracked OK. Very happy with purchase and service from Homebase.
	\| 03 Oct 2011 Report Abuse
	have had cashback but still waiting for order
	janet109 \| 17 Sep 2011 Report Abuse
	Excellent service from homebase.
	cribbers \| 22 Aug 2011 Report Abuse
	Good product at competitive price.Excellent customer service to track the delivery.Kept well informed on delivery and the washing machine came first thing in the morning before 9 am !We've not used the machine yet so can't say how this will perform but so far all positive. And Homebase give you Nectar points as well as Topcashback.Got to be a winner !
	2theforest \| 14 Aug 2011 Report Abuse
	Tracked immediately, good customer service too. Had home delivery and they phoned the day before to let me know what time to expect my delivery:)
	\| 12 Aug 2011 Report Abuse
	brilliant price delivery and cash back
	sime1971 \| 08 May 2011 Report Abuse
	Quick to track and to pay.
	yaglaser \| 30 Apr 2011 Report Abuse
	Very pleased with my purchase.
	Starkle \| 24 Apr 2011 Report Abuse
	cash baCK VERY QUICK WOULD USE AGAIN DELIVERY ON TIME AND GOOD PRODUCT
	Lynnbramley \| 16 Jan 2011 Report Abuse

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