What do I do if a discount code isn't working?

If this is a discount code posted on the site by ourselves then please send us a Support ticket from within our Customer Care area of your account and we'll try to rectify this. However if this is a code that a member has published then by all means press the 'Thumbs down' sign on the code or alternatively send us a Support ticket and we can arrange to have this removed.

Should you proceed to make a purchase before we've had time to resolve any problems with a code and haven't received the discount then unfortunately there is little we can do so please do be aware of this.


« TopCashback FAQs and Help Overview
Can’t find what you are looking for? We are very sorry to hear that, but don’t worry you will be able to send us a 'support ticket' and we will get back to you as soon as we can.

Did you know?

"In 2005 we helped people save on £50,000 worth of their shopping, today as the UK's leading cashback site, we're helping people to save on over 1 billion pounds worth of shopping every year."
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