Can I purchase over the phone and still get cashback with TopCashback Compare?
Yes, this is fine. Just provide the Quote reference number you have been given either within your quote results or once you've reached the insurer site, and they will make sure that you're still eligible for cashback.
What if the quote form won't let me add all of my details or if I have special modifications to make?
If you need to add extra details to your quote, or if you can't enter the correct details on your form, you can call the insurer directly to make these changes.
They will adjust the quote for you and your cashback will be based on this. Please quote the reference number that you receive from us to ensure that the purchase tracks in your account.
How do I find my previously saved quotes?
For some products, you can view saved quotes by clicking 'Retrieve Saved Quote' on the Compare homepage or clicking 'View your previous quotes' link at the top of the quote page. Not all products allow saved quotes currently.
Can I amend a quote before I purchase insurance, or do I need to start a new quote?
You can amend your quote before you purchase insurance if some of your details have changed. Simply select the quote you wish to edit and then click 'Modify Quote' at the top of the results. The quote form will open with your previously entered details, and you can amend any field you wish to get a revised quote.
Why did I not get any quote results?
Sometimes, TopCashback Compare may not find a quote or suitable policy with the details you provide. It's always worth double checking the details you've entered into the quote form and trying again, as we may be able to return a quote the second time around.
If you are still unable to get a list of quotes then we'd suggest trying again later. Insurance retailers regularly change their policy requirements and special offers, so they may be able to find you a suitable quote at a later date.
How long will my TopCashback Compare quote be valid for?
This will vary between products as brands often change their offers and prices, sometimes as often as every 24 hours! If you find a quote you're happy with, it's best to purchase it as soon as you can, else the quote price may change.
If your quote has expired, there will be a warning box displayed when you select the quote from within your account. You will then have the option to re-run your quote and get an up to date comparison.
Why are the quotes I got through TopCashback Compare different to the quotes I got from a different comparison site?
Retailers typically don't charge you any more for your policy if you purchase it through TopCashback Compare. However, every comparison service will have a different range of questions and policy options and the slightest difference may affect your overall quote. Quote prices can also change daily between insurers so it's always worth checking that you've filled in the forms identically and correctly, that you retrieved your quotes on the same day, and that all of the additional cover options such as Excesses and No Claims Bonuses are filled in identically.
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