You can select existing tickets or existing claims to be taken straight there.
Alternatively, you can follow the steps below to view any support tickets or claims you’ve raised with us.
On Desktop and Mobile
Select ‘Account’ on the top right hand corner of your page.
Choose ‘Customer Service’ from the menu.
Select either ‘view existing ticket’ or ‘view existing claim’.
On App
Select ‘More’ on the bottom right hand side of your screen.
Select ‘Customer Service’ on the top left hand side of your screen. You’ll now be taken to our mobile site.
Log in to our mobile site using either your face or fingerprint, or your email and password.
Select either view existing ticket or view existing claim.
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