Get up to 4.2% of your purchase back when you shop with Coolshop Join TopCashback Free
Get up to 4.2% of your purchase back
when you shop with Coolshop

Coolshop Reviews

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Take a look at the Coolshop reviews below and you’ll see why TopCashback members seem to love shopping with them for a whole host of fun gadgets. They sell games and consoles, toys, electronics, baby & child products, plus home & kitchen essentials. One of our members aaid: “I have shopped a few times now, mostly Blu-rays, DVDs and games. Keen pricing, good tracking and fast payments — five stars.” There are plenty of other members who highlight how quickly their cashback was paid out, with examples of feedback including “paid expected amount very quickly”, “great company, great cashback” and “low prices and pretty prompt cashback”. Another member described their experience by stating: “Very impressed with Coolshop. Cashback tracked immediately, email communication was good and delivery of item fast. Would certainly use again.” Other Coolshop review feedback focuses on the company itself, with remarks including “very easy to deal with”, “excellent service and quick delivery” and “product was at a great price and arrived on time”. Another member said: “Excellent item, Coolshop kept me up to speed on delivery and arrived well packaged. Will definitely buy from this seller again. Happy to recommend to anyone.” Review this merchant
Coolshop Reviews
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Excellent service
  Pamosborne_ | 14 Jan 2016 Report Abuse
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Fast payment
  Dramaqueen568 | 03 Jan 2016 Report Abuse
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Quick to track cashback, no issues here.
  Geeza | 01 Dec 2011 Report Abuse
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Excellent in every way.
  kookieboy | 22 Dec 2010 Report Abuse
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Will use again.
  vivienlee | 25 Oct 2010 Report Abuse
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Quick tracking and cashback
  H_Griff | 25 Jan 2011 Report Abuse
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Fast delivery, and cashback appeared as pending immediately.
  fionadew | 27 Dec 2010 Report Abuse
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Tracked promptly, and payable on time with the payable date. Satisifed customer.
  Lumpster | 11 Aug 2010 Report Abuse
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no cashback recieved how typical of this site dont even pay you for affiliates
  | 27 Oct 2011 Report Abuse
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Slow to get cashback, still havent recieved £4 odd from over 3 months ago.
  Bevans2810 | 07 Oct 2010 Report Abuse
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iTEM WAS CLEARLY MARKED AS IN STOCK - ONLY TO RECEIVED A EMAIL A DAY LATER TO SAY OUT OF STOCK AND THEY WILL REFUND MY ACCOUNT - REFUND TOOK OVER A WEEK TO RETURN TO ACCOUNT
  batjamboree1 | 08 Sep 2010 Report Abuse
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I got a very good price, £5 cheaper than the well known video game sellers, and it arrived quickly. In Coolshop's terms and conditions it says that they're a foreign company (even though you're ordering from a co.uk website) so you may be charged a small fee by your card company - I wasn't charged anything, would definitely use again.
  sea | 11 Aug 2010 Report Abuse
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Generally good, however when a DLC code that was meant to be included in the pack was missing, they were rude and rubbish. Took no responsibity and tried to fob it off on on to another company. They said that if an item is incomplete, they do not offer a refund or exchange if the item has been opened. This is in breach of a consumer's rights. Only once i told them that all communication with them had been documented and that if they didn't resolve ASAP, i would take legal action, that they resolved my issue quickly. Overall a good company with fast deliveries and cheap prices, but don't expect good customer service if something goes wrong.
  ShahidMalik | 24 Oct 2011 Report Abuse
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Made an expensive purchased and nothing tracked
  naughtystimpy | 29 Nov 2021 Report Abuse
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Bought an item from their shop! We had our delivery two weeks later and the box that arrived was empty!! Sellotape up to the hilt! Clearly was opened, stolen, and retaped up! We contacted Coolshop for an immediate replacement or money back and they replied with 'under investigation, please don't send us any more emails as this can disrupt the progress'!! How about you just return our money or we go to court!!
  Mizzpey | 08 May 2021 Report Abuse
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Terrible placed two orders and didn’t receive any of them, I’m waiting for my refunds.
  bargainbuyer | 16 Feb 2021 Report Abuse
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Still waiting on cashback to track since March 2020, nudges sent with no update.
  tooslownogo | 16 Dec 2020 Report Abuse
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Zero support for missing delivery. No tel number to ring. Only automated email replied on email. Avoid!
  Ellizia | 05 Dec 2020 Report Abuse
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Declined cashback - for no reason! No promotional code used !
  NicciD | 05 Jun 2020 Report Abuse
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Coolshop told me that my 300£ package was delivered to a neighbour, the pacADGE HAD BEEN LOST FOR 3 MOnTHS with no redress, they did not even need to get a signature from who was supposed to have taken it 3 moths the pacadge was by chance found which was just left on a wall outside the building for any passer by on the pavement to take , Coolshop had nothing for me saying it was delivered t and washing their hands of any problems, theier postal ways do not even call for a signature on delivery for a 300 £ item this is unacceptable
  Member184375967808 | 15 Jan 2020 Report Abuse
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Customer service unhelpful , delivery time unknown - delivery comes from Europe not based in the UK. product still not received more than 5 days since the order placed.
  Member1079498257656 | 10 Oct 2019 Report Abuse
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awful website i wouldnt reccomend ordered a game early november is now early december have been told would be in stock on the 25th novmeber wasnt the case. This website was also advertising as being in stock around this time too and clearly wasnt. very poor
  Hannahphill | 02 Dec 2010 Report Abuse
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Good - tracked within a day
  Phil65 | 23 Jun 2010 Report Abuse
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Goods arrived very quickly and in perfect condition. Cashback received at the original estimated cb date so all in all, an excellent experience. Would definitely shop with Coolshop again.
  Mirella_G | 04 Jun 2010 Report Abuse
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Live help was a complete waste of time kept me waiting forever will not buy from again
  fenwick | 31 May 2010 Report Abuse
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