Get up to 26.25% of your purchase back when you shop with Columbus Direct Travel Insurance
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Get up to 26.25% of your purchase back
when you shop with Columbus Direct Travel Insurance
Columbus Direct Travel Insurance Reviews
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Reviews and experiences from TopCashback members who have shopped with Columbus Direct Travel Insurance.
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Columbus Direct Travel Insurance Reviews
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Approached for travel Ins with previous medical. The on-line questions were straight forward and had no problems. Only problem came when I tried to view the Policy Wording - the PDF would not show on my up-to-date Adobe reader but after a phone call to the customer service they checked their side OK and sent me a copy by e-mail. Before deducting the cash back it was reasonable but after cash back it was cheapest for a few years.
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Bobh57 | 31 Jul 2010
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they reported the transaction very quickly but still waiting for the confirmation and payment. very good insurance company. would recommend to anyone.
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ashamliwala | 22 Jul 2010
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Cheapest site for insurance if you have medical problems. Easy to find your way around.
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onemadmum | 17 Jul 2010
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Generous payback but took 8 months and Support Ticket request to become payable
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burkejf6 | 07 Jun 2022
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Took a long time to track. Had to send a few nudges as a reminder.
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kw12 | 30 Jul 2016
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did not track in July 2010, still waiting despite sending several nudges
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capmate | 24 May 2011
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Well, this was my go to merchant for Travel insurance and until last year I had no quibbles at all. But last year my cashback was declined, no reason given and I used the same process that I have used for many years. Nothing wrong with the cover just the declined promised cashback.
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Stanian | 19 Jan 2023
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Great insurance, Very slow for a faster paying merchant.
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Sqwirly | 28 Jul 2015
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having purchased annual travel insurance from columbus direct through the topcash back link, I have spent 2 years trying to get paid the cashback, however they deny all knowledge of any such purchase through topcashback. Their final answer was that i had purchased the policy through some other source and not through topcashback. Therefore they would not pay up, so I will not be using them again, their are plenty of other companies out their
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nemofl49 | 01 Dec 2012
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I purchased insurance in January this year and have still had no response regarding my cash back claim.
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pickford | 03 Sep 2011
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Purchased insurance with them back in Sept 2010, failed to track and completed a cashback claim. Only today, 11 months on do I have a reply to my claim (after numerous nudges) that they have declined my cashback due to a 3rd party being involved. I have no idea what they are on about as I clicked through TopCashBack. Looks like other people have had a good experience with them though. Perhaps I am one of the unlucky ones.
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elc | 19 Aug 2011
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Came up on my cashback really quick and the insurance cost is really cheap!
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PrincessRayRay | 23 Aug 2010
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On a downward spiral
Columbus used to be my go to for travel insurance and always paid the due cashback, not any longer. As others have said tracking seems to go fine but then there is a long wait only for the cashback to be declined for non existant reasons, mine was "Order cancelled, returned, part returned or exchanged". None of which actually happened. Columbus have lost a customer and will lose many more with this way of doing business.
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Stanian | 11 May 2023
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Don't bother
Cashback tracked but was declined when it was too late to put a claim in!
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KC30 | 23 Apr 2023
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Pay now and wait 5 months for your cashback to be declined
Any decision based on price should assume that Columbus will keep you waiting for months before declining cashback.
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johnkenyon | 21 Apr 2023
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declined even though I paid in full
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laurella88 | 05 Jun 2020
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only company i havent had cashback track from . All others done in exactly the same way
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richardbroderick | 08 May 2018
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Cashback refused as they couldn't verify the last link was through topcashback, it was! Never had this on anything before and have been using successfully for many years. Stinks
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richardbroderick | 23 Jun 2017
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i havent received my £30.15 cash back, very disappointmeng indeed.
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rosetta2015 | 02 May 2017
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Retailer gave cashback then changed it to £0.00.
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Slukka | 28 Apr 2017
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DO NOT USE Absolutely shocking. Bought and paid for annual travel insurance as this company was also stated as faster paying only to be told 3 months later that payment has been declined as invalid booking nbr?! Utter nonsense. Total rip off. DO NOT USE
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kw12 | 14 Apr 2016
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Says not claimed or when i will be able to claim it.
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| 03 Aug 2015
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My cashback has been declined. They claim that the sale went through another source, and they do not have to identify that source. My cashback would have been nearly £20.
Very disappointed with this, and I will not be using Columbus again. I know that I used Topcashback to connect with Columbus and no other cashback or comparison site.
Poor show Columbus.
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ayrforce1 | 07 Feb 2014
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Did not track, and will not pay out.
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james_m | 28 Nov 2013
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