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Carole Nash Motorbike Insurance Reviews

Reviews and experiences from TopCashback members who have shopped with Carole Nash Motorbike Insurance. Log in to review
Carole Nash Motorbike Insurance Reviews
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E U breakdown assistance by carol nash . I collapsed on a motorcycle tour of Norway air lifted to hospital suspected heart attack and crack and sore ribs from CPR . I contacted carol nash to see if they could assist with the repatriation of my motorcycle as I was unfit to ride it. I was told your motorcycle hasn't broken down we are unable to help you with this. Flabbergasted, I'll never use this company again.
  Bigjay123456789 | 07 Jul 2022 Report Abuse
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My policy tracked but was refused after 3 months - only £20 but it was my £20.
  furnituregirl | 12 Sep 2021 Report Abuse
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Cashback declined when I took out their insurance
  flying_fish | 11 Jan 2021 Report Abuse
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They call themselves a Motorcycle specialist but they cannot quote on custom situations. Spoke to them for over 1.5 hours. Throughout the conversation they were all confident and saying that of course they could quote and insure me. In the end, they refereed it to their senior advisors and said none of their insurers would quote with pillion cover. This, even though I have 30 years riding with zero accidents. When asked if they actually speak to the underwriters they said yes at first then later admitted that they don't as they don't need to because they know all the parameters of the underwriters. This is NOT a specialist then.
  Member689846946022 | 22 Jun 2020 Report Abuse
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Not worth the cashback to go with this company, they have no idea what they are doing. NO STARS
  Mariaholl | 18 Nov 2019 Report Abuse
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Easy enough but does take a long time to get the cashback
  clivewd | 25 Oct 2019 Report Abuse
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Appallingly slow to pay!
  chasknight | 03 Jul 2019 Report Abuse
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Been with them for years, no longer! Lost my custom due to the price going silly uncompetitive. And, the final straw was when they refused to add my new CRF250 onto my policy (bearing in mind, until last year, I was insuring litre class - 1200cc bikes) and came out with a silly quote (over a grand) to insure it.. Then, charged me £50 cancellation fee to use my NCB elsewhere, even though the only reason I was leaving was because I needed my new bike insured and they had my NCB tied up, refused to mirror them or anything. Customer service was terrible, not like the Carole Nash of years gone by, they just don't care about bikers or their customers anymore.
  Waynedl | 01 Jun 2019 Report Abuse
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Terrible. Took ages and then declined the cash back for no good reason. As they delayed for so long it seems I can't even raise a case to question that they have declined for no reason.
  Paul90 | 24 Mar 2019 Report Abuse
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i didnt want to lave any stars but the minimum is 1 .well 27 days til my renewal and still no cashback so like most people it looks like a year is normal time to wait. if i get cashback now or not i won't be using carole nash again .
  twonkle | 30 May 2018 Report Abuse
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took 12 months to pay-out
  rufus08 | 20 Feb 2018 Report Abuse
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Took a long time to receive cashback
  astocker2 | 11 Nov 2016 Report Abuse
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Took out bike insurance with carole nash, tracked OK. Waited for payout for months, now told cashback declined. What a load of rubbish. Carole Nash can shove their insurance, never using them again, and I suggest you steer clear of them as well. If I don't get any cashback I'll never use Top Cashback again either. You do everything right and still you get screwed.
  theduke5477 | 26 Oct 2014 Report Abuse
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Well it's now been 252 days since I took out the motorbike insurance and still no cashback, I rate Carole Nash Bike Insurance as ONE STAR, if I get the £30 cashback I will update the rating accordingly.
  Gaffite | 14 Nov 2013 Report Abuse