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BSTN UK Reviews

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Reviews and experiences from TopCashback members who have shopped with BSTN UK. Review this merchant
BSTN UK Reviews
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excellent service
excellent service
  Madsavo | 05 Jan 2024 Report Abuse
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Great and fast!
  Sanjaytara | 04 Dec 2022 Report Abuse
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Poor behaviour sadly....
The item purchased arrived all correct and in good order, but after some 4-months of "nudging" the retailer decided not to issue the full amount of cash-back due; lying about why in the process. After following the eligibility criteria to a T, and obviously referring to their desktop site via TC, an initial amount was issued to my TC wallet (just under a third of what was due) but sadly after chasing it up with TC customer services, and receiving conflicting information in the process may I add, eventually I got a straight answer – essentially BSTN chose not to honour their commitment. Be warned, duplicitous and not to be trusted. Very poor... Grade: F :(
  Warchief131 | 23 May 2024 Report Abuse
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Disgusting customer service
Totally shocking service. Purchased a pair of Nike air max scorpion (order# 20000082401) and after only several months the tread on the sole had completely worn away and air bubble popped totally defective as these were worn only couple times per week mixed in with other vapour max that I have had a lot longer. Bstn arranged returns label and they were sent back only for the delivery service not able to deliver for what ever reason or another and was held at the local post office for the store to collect them.. Dozens of emails to them and literally just been ignored and because the store did not collect they are now being returned back to me absolutely shocking service all round. To add to this review I had the same pair of trainers in different colour from Nike store that the exact same happened to after only 8 weeks from purchase that Nike refunded in full once returned. Next stop is to try and claim purchase value back through bank. Disgusting from bstn
  Safeguyz78 | 08 Feb 2024 Report Abuse