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AXA Home Insurance Reviews

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Reviews and experiences from TopCashback members who have shopped with AXA Home Insurance. Review this merchant

AXA Home Insurance Reviews
	Not happy!! been waiting since February 2017 for cashback - its now October 2017 and No cashback received!
	Ant69 \| 03 Oct 2017 Report Abuse
	almost 31 weeks and still nothing
	GRAND22RESERVE \| 05 Jul 2017 Report Abuse
	Cashback tracked for home insurance. Still not payable after 8 months. Cashback not tracked for car insurance. DON'T use.
	LDS \| 18 May 2017 Report Abuse
	Cashback declined despite full payment of policy in March 2016.
	portex \| 03 Sep 2016 Report Abuse
	Took out home insurance with AXA in March 2016. The transaction was tracked but the payment was declined with no explanation. I paid the policy in full. I quoted the policy number, but still the cashback was declined. Disgusted, annoyed. Not happy.
	sulmay \| 21 Jul 2016 Report Abuse
	Cashback confirmed but still not payable after 5 months - had a good experience with this merchant last time I purchased, but not this time!
	emsieuk \| 18 Feb 2016 Report Abuse
	Didn't track,logged claim with policy number,date and amount,still turned down!Once again a insurance company that promise one thing then do the opposite.hope I have more luck if I have to make a claim.
	steve10660_1 \| 08 Oct 2015 Report Abuse
	Another insurance company that will find any excuse to not to pay cashback.
	goldengirl \| 30 Sep 2015 Report Abuse
	Despite logging claim and providing policy number details and start down - AXA still refused to pay out. BEWARE AND DONT USE UNLESS YOURE HAPPY TO BE RIPPED OFF
	tractorgirl1979 \| 10 Aug 2015 Report Abuse
	Rubbish merchant, do not ever take out insurance from them. My transaction was correctly tracked and went to confirm after soon. But it is still not payable even it is confirmed. My transaction was in May 2014 and now it is August 2015... AVOID AXA
	norus \| 10 Aug 2015 Report Abuse
	I have been waiting more than a year for my cashback. It hasn't moved from 'confirmed' for months. Rubbish. Avoid like the plague!!!
	Deborahclair \| 23 Jun 2015 Report Abuse
	Appalling service. Cashback for my home insurance policy has had a 'Confirmed' status for nearly a year now, but there's still no sign of the payment. Avoid.
	Mac69 \| 18 Jun 2015 Report Abuse
	Dreadful service. Cashback did not track. Missing cashback Claim submitted to topcashback and denied, apparently because I did not purchase the insurance from AXA via topcashback site, even though I clicked through to the AXA home insurance site from topcashback and purchased the insurance. It seems that any cashback from insurance companies is a gamble due to a lack of honesty from these types of merchants, as it either does not track or is denied for no apparent reason. We may as well purchase direct from the merchant site, as it is possible the company may deny you have purchased the insurance in the event of any type of claim.
	seasideman \| 03 Mar 2015 Report Abuse
	Five months and still waiting for confirmed to become payable despite topcashback having reveived payments covering this period.
	biffabacon \| 26 Feb 2015 Report Abuse
	Rubbish. They do not pay out. Avoid.
	188648 \| 02 Feb 2015 Report Abuse
	still not payable after 7 months !!!
	ianw \| 29 Jan 2015 Report Abuse
	Cashback was never received, after querying was told it had been declined but AXA wouldn't say why.
	keefo \| 09 Dec 2014 Report Abuse
	dont use them no cashback still waiting after months and months. would give minus points if i could
	mrgiasuddin \| 20 Sep 2014 Report Abuse
	AVOID AXA - They have refused my cash back (after waiting over a year) and won't give a reason.
	keefo \| 28 Aug 2014 Report Abuse
	I purchased home insurance March 2012 from AXA and clicked through Topcashback, the cashback didn't track even though I had cleared my cookies as suggested before clicking the link. I opened a missing cashback claim back in April 2012 and it has taken until now - 24th July 2014 - to get back to me and advise my claim has been rejected! No reason was given. Needless to say, I'm not very impressed
	thalitamarianna \| 24 Jul 2014 Report Abuse
	I am yet another person to add to the list. Bought home insurance in May from Axa, exactly as I should have done. Didn't track. Lodged missing cashback claim with tcb. Have sent several nudges. Not heard a peep yet and don't expect to, judging by others' experiences.
	katinga \| 05 Oct 2013 Report Abuse
	Six months later and although tracked, no cashback!! come on Topcashback sort it out or remove Axa if they can't pay up!
	scoobydoo74 \| 06 Jun 2013 Report Abuse
	2 years in the row "decline your missing commission" despite it was "tracked". Not recommended!
	qfel \| 09 May 2013 Report Abuse
	After a year cash back never paid and axa claimed another affiliate took credit. I used no other searches. Feel ripped off. Won't use axa again.
	Dave1261245951 \| 24 Jan 2013 Report Abuse
	Very disappointed with the outcome of this. I applied for my home insurance back in March and have constantly been chasing since. Finally I received a message stating that the merchant has decided to dig their heels in and refuse to pay! I never used any other site to do this although they claim I have and basically saying that I am lying! I will not be purchasing my home insurance from them in the future and am upset that I received little support from TCB.
	\| 20 Oct 2010 Report Abuse

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