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WeBuyAnyPhone.com Reviews
Reviews and experiences from TopCashback members who have shopped with WeBuyAnyPhone.com.
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WeBuyAnyPhone.com Reviews
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Disgusting business practice
Terrible business model, attracting interest by initially offering high value for your phone, then on receipt finding bogus reasons for dropping the value - in my case by a third.
AVOID.
Will never use this company again.
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Member12122817882956 | 12 Dec 2024
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3 months later and still NO CASHBACK - LIARS AND SCAMMERS!!
I traded in my phone on the 9th Sept 24 and now 3 months later still NO CASHBACK, and looking at other reviews it looks like i'm not the only one.
Come on guys, honour what you're selling, do the decent thing!!
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chatz69 | 09 Dec 2024
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Beautiful immaculate phone downgraded by a scratch
Offered £140 on TopCashback and sent the phone an immaculate iPhone 11. The offer came back as 105 and video sent. Seems it had Bezels has noticeable wear.
Phoned and managed to get them to give me £120, should have realised it was a scam.
I wonder if anyone gets the amount they are first offered?
They do send the phone back if you refuse free of charge.
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posho2 | 05 Dec 2024
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Stay well clear
They offered a very low price for my iPhone 15 pro even thought it works perfectly. As you can see by the previous reviews don’t risk it just sell your phone privately and get a higher price.
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bargainbuyer | 07 Oct 2024
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AVOID - price knockers and time wasters
Used this company via TopCashback and at the time of offering a trade in price they quoted £651 for “good condition”, however on inspection they knock the price down to £515 stating my phone is in “pretty good” condition and that good condition had to have “no visible signs of wear” - that’s either Excellent or new condition in my opinion. Total joke of a company what a waste of time.
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FINEVO | 12 Sep 2024
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Do not use
On receipt of my phone reduced offer by £64 stating that it had screen marks and rear wear. The phone was in pristine condition when I sent it. I took the screen protector off the phone before I sent it, it was the one that was on the phone when I received it from samsung. They quote that any imperfections even those invisible to naked eye could cause them to drop their price which means they can drop the price on any phone. Scam! Do not use!
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JaxP68 | 25 Jun 2024
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Scam....beware
So I had a S22, 18 months old, a couple of very minor scratches, outer casing in great condition. Online suggested value £195. Realised couple of minor scratches so understood price would drop a bit. Was offered £30. Rejected, received counter offer £40.75. Asked for handset back, paid £10 for phone to be returned. Took to local shop sold for £110. Beware, scam. Don't pay phone value.
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Pleydon_ | 16 Jun 2024
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Trading Standards
I sent an as-new iPhone 14 Pro, still with the original screen protector and boxed so the brand new cable— not a mark, scuff or single issue with the phone— it had been used for one month before work issued me a work phone. The phone has been kept in the case and even had the original seal.
I posted the phone, paid for upgraded insurance of £750 and next day delivery with three lots of double wrap.
I was just informed there are slight marks on the screen, which there absolutely isn’t and a revised price of less than £100 than they offered.
The phone was brand new and in perfect condition.
I have now had a chance to review the reviews on here and other websites and it’s clear that they’re intentionally providing a higher price and on receipt of the phone offering a lower price knowing it’s not worth the hassle of returning the device.
The code provided by them showed no makes at all.
This service is a scam, and I am going to write a letter to the trading standards body this weekend as I feel there is anther evidence with this website and other reviews that they’re reading in bad faith.
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Member2118315877107 | 20 Feb 2024
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Do not buy any phone
WeBuyAnyPhone does not buy any phone.
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tchiscilo | 26 Mar 2023
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They don't pay the cashback
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TeeKay62 | 01 Sep 2020
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AVOID AVOID AVOID, Firstly they tried to say my phone was damaged. I informed them that I had photos that it wasn’t and witness when I sent it, to return my phone and if it was returned damaged I would contact training standards. All of a sudden, miraculously, it was and error and my phone wasn’t damaged and they offered me full price again. ??. I was promised payment within 5 days. That came, no payment, rang them assured it would be by midnight next day. Surprise surprise, that came no payment, rang again told it had flagged as a late payment and would be in by midnight that day. Guess what no payment again. Rang again spoke to Grace to whom I made it very clear, I was not happy. She then got on to payments and APPARENTLY there was a technical issue and my payment finally came through that afternoon. Only technical issue was, there a bunch of scammers. Will stick to fonebanker in future ??
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ClaireD30 | 14 Sep 2019
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Avoid this company. They do not pay out. I phone every day and every day I am told that the money will be paid later that day. This morning I rang and spoke to Grace who promised me an email this afternoon informing me my payment had been made - no email and no payment YET AGAIN. Always tomorrow well I will be reporting to Trading Standards tomorrow just like all the other people who have written reviews on here should be doing - lets get this place shut down.
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| 12 Feb 2019
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Appaling. I have been waiting for payment for three weeks and have had to chase them. How did they get four stars on the Compare and Recycle website? Do not use them
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| 20 Sep 2018
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They took far too long to process the payment for my phone, around 3 weeks it took for it to come through.
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RobertMoody95 | 13 Jun 2017
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Cash back great, took 6 weeks and several emails and phone calls to get the payout for my iPad. Would steer clear of this phone recycler. Check reviews before being tempted by the money
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Jeff789 | 03 Jun 2017
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Absolute joke - waited 3 weeks for them to pay out on my phone after chasing them several times and now cash back has been declined - what a surprise - will never use this company again nor recommend them to anyone
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juliedee4663 | 14 Apr 2017
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Terrible service, do not use, nearly 3 weeks and only one response to my complaints. use.
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carolm101 | 06 Apr 2017
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AVOID. Sent my phone and no response for 2 weeks. Chased once and no response. Tried calling but spent over 20 minutes without speaking to anyone. Emailed them direct with copy to their CEO and immediatlely advised that my phone had arrived however they made a substantially reduced offer as it was received outside their 14 day offer window despite it being sent to them using their 48 hour service 2 weeks prior. Then stated it was faulty although I had already advised of the same when I made the original application. Asked for it to be returned and will sell it elsewhere, don't care what I get for it now just don't like being ripped off!
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davidbarnett17 | 06 Apr 2017
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Worst service ever, do not use
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carolm101 | 29 Mar 2017
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added to earlier review. cashback gone to payable but at zero. what a surprise, this site is a joke. DON'T USE
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liquid | 28 Jul 2011
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Do not use this retailer, sent phone special delivery and recieved a cheque 2 weeks later stating that the phone was damaged therefore only recieved a 1/5 of original offer. I sent 4 emails stating this to be wrong as I used the phone just before sending it and it was fine. No reply to any emails so I couldn't claim from the post office either. I'm not holding my breath over the cashback either
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liquid | 14 Jul 2011
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Do not trust this company sent 3 phones to them and they emailed me saying that none of the worked which was wrong they all worked. So I asked them to be returned to me, when I got them back they had taken the battery out of one of them so I could no longer use it they did not send back the original box that I sent with earphones instructions and user disks. I complainted to customer services about this and they did not what to know. They are real Con artists avoid at all costs.
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Heatherga | 12 Jul 2011
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