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Get up to 5% of your purchase back
when you shop with On the Beach

On the Beach Reviews

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Plenty of TopCashback members have felt compelled to leave positive On the Beach reviews after booking with the leading online travel agency. Whether they have chosen to highlight the company itself or the process of receiving cashback, you will find plenty of good feedback below. When speaking about dealing with the retailer, our members have left comments such as “fantastic company, very easy to book and pay for holidays”, “I couldn’t fault On the Beach” and “great priced holiday packages and easy to book with”.

One clearly happy member said: “Went on holiday with On the Beach to Fuerteventura. We were looked after from start to finish. Great flights, lovely hotel, great pickups — could not have asked for a better company to go with.” Those who have chosen to leave On the Beach review feedback regarding cashback have, largely, also been very complimentary. Some of the comments you will see include “very quick paying cashback, highly recommended”, “probably one of the fastest paying retailers” and “perfect, tracked straight away and paid within four weeks. One of the best merchants on TopCashback 10/10”.

Review this merchant

On the Beach Reviews
	Been waiting 8 months for confirmed Cashback to actually be paid
	lnewton0702 \| 13 Dec 2022 Report Abuse
	Terrible customer service.
	aidanwalters \| 12 Oct 2022 Report Abuse
	Although I spent over £1000 on a holiday to Egypt, my cash back was declined by this company
	UserKLS \| 24 Jun 2019 Report Abuse
	sell a couple two flights but apart then you pay more to sit together ...crooks
	eckyg \| 08 Jun 2017 Report Abuse
	Terms are not clear and they charge to use debit cards and
	mlois \| 07 May 2017 Report Abuse
	NON PAYER !!
	\| 14 Jan 2016 Report Abuse
	paid an amount quick but was well below the amount i should have got so now having to claim
	littlewood1 \| 13 May 2015 Report Abuse
	Used once and tracked fine, used a second time and didn't track at all. TCB tried to sort but unable. Very disappointing.
	jothedavo \| 24 Dec 2014 Report Abuse
	Never book a holiday through these guys. I made the mistake of doing so only to be contacted the following day with some excuse saying it was no longer available at that price & I would need to pay more. I cancelled and will never use again, terrible customer service.
	Borgy \| 06 Feb 2014 Report Abuse
	They advertise flights that don't exist at a price you can't book them at if they did. "Bookings" you make on the site are only booking requests and are not confirmed until later in the day when the flight you wanted may have sold out or gone up in price. Rubbish, with rude customer service too. Would never use again or recommend.
	\| 15 May 2013 Report Abuse
	Over the years I have used several different travel organisations for the purchase of hotel accommodation. With the exception of this company all of my transactions have tracked and cashback has been paid. This time, for reasons unknown, cashback has been declined. Since several competitors offer the same hotels at similar or lower prices and are reliable payers of cashback I will not be a customer of this firm again. My advice to others is to exercise caution before dealing with On The Beach.
	mcclement \| 21 Mar 2013 Report Abuse
	I will never use this website again to book a holiday. Not only did they miss sell the holiday as 4star when it clearly wasnt, they have ignored all complaint letters, emails etc and they have now just declined my topcashback claim as well. Total shambles cannot recommend them based on my experiences.
	lisalord82 \| 08 Jan 2013 Report Abuse
	these guys do not pay their cashback!!! so dont bank on it guys.. just a word of warning
	stephencelticfc \| 29 Mar 2012 Report Abuse
	Excellent cash back experience payable within a few days very happy
	\| 08 Mar 2014 Report Abuse
	Very poor.After falling foul before on other sites I was very careful to not enter any voucher codes or move off the site after going through topcash back but cashback of 70 pounds has still been refused.please be very wary as cashback is not always paid.This took nearly a year to even get a response from the company !!!
	kazziec \| 04 Sep 2013 Report Abuse
	I thought there would be a problem when my cashback did not track by the next day. I was owed £27 and I had invoice number and booking reference and was told that the company had tracked my booking to someone else!! I have been using Topcashback for years and so I know that all over searches have to be shut down and that one has to click through the site when booking and this was all done. Just think the retailer were using this as an excuse to avoid paying the cashback. Very disappointed as there is no excuse for this sort of sharp practice. Holiday booked was ok but no frills airline turned out to be Ryanair too which I will never fly with again!
	cheekymelky \| 25 Jun 2012 Report Abuse
	I have had a disappointing experience with this company. Despite following the usual advice about clearing cookies etc my transaction in Aug 2011 failed to track. A nudge made over two months ago has failed to elicit any response. The thing is, taking into account price, plus the debit card fee charged by them, I would have been quite a bit cheaper giving my business to the competitor I was considering who did not offer cashback and had a lower debit card fee.
	mcclement \| 07 Feb 2012 Report Abuse
	Very disappointed ..should of received £48.00 cash back but after three nudges on a reported claim we are still waiting 9 months on. Have been on holiday with on the beach 3 times but won't bother wasting my time going through Topcash back again with them.
	mummia \| 18 Jan 2012 Report Abuse
	very disappointed - made 2 transactions and had to make missing claim for both - still waiting for 2nd after nearly a year!
	saddy \| 04 Jan 2011 Report Abuse
	Waited about 3 months for the amount to become payable. But very happy with my £18.70.
	sasara0 \| 29 Nov 2010 Report Abuse
	i have used this company twice and you do save money but you do not get any cash back
	BLUE_TOES \| 06 Oct 2010 Report Abuse
	We booked our holiday at the end of May but still everything is pending...
	jaweb \| 25 Aug 2010 Report Abuse
	booked holiday in april....£1100.00 pounds worth...but no cash back. not even pending.....very disappointed.
	BLUE_TOES \| 25 Jul 2010 Report Abuse
	Took a couple of days to track, v. cheap hotel deal, hope it pays out, very pleased
	carmac \| 15 Jun 2010 Report Abuse
	Second excellent and very competitively priced trip arranged through 'On the Beach' - faultless performance despite late booking on my part. Thoroughly recommended.
	olympus12 \| 05 Jun 2010 Report Abuse

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