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Ninja Kitchen Reviews
Reviews and experiences from TopCashback members who have shopped with Ninja Kitchen.
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Ninja Kitchen Reviews
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Have not paid cashback as advertised
Received the response:
We have now received a final response for your claim and been informed that we haven’t been seen as the reason this order was placed.
This means we have been unable to obtain any money back on your behalf.
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ljsg | 07 Dec 2024
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Good
Good buy. Value for money. I will buy it again.
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sunnyvu | 29 Nov 2024
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Wouldn't honour cash back
I cleared the cookies on my browser, navigated to and signed into TCB, and then clicked on Ninja's TCB link, and made my purchase.
However, Ninja said they wouldn't pay the cash back because they claim that "[TCB] haven’t been seen as the reason this order was placed," and "it is possible for other channels to be picked up between TopCashback directing you to the retailer's site and the sale being completed."
I'm not sure what this means or why it means they won't honour the Cashback, but if retailers are going to advertise on TCB with Cashback to entice purchases, they need to honour the Cashback promised.
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lovingfloyd | 20 Nov 2024
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Great experience
Bought a new Ninja Airfryer direct from Ninja and paid out cashback really quickly. Not only did I get a great product at a great price I also got rewarded for my custom.
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kerryred | 06 Nov 2024
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fake cashback
3 transaction with ninja through tcb 2 decline ,start thinking maybe TCB decline and take money because if is small amount from different stores you have paid out but if is big amount you always have decline no reason ,done everything right .
`you never know ,no one care ,Ninja or TCB please stop cheating on customers.
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Andy1278 | 20 Oct 2024
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Shouldn't be allowed on here
The cashback is missold it seems, since nobody actually gets it. 2 transactions both declined now, usually love ninja as a company but this has coloured my opinion of them (along with constant emails if you visit their website)
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8ofspades | 18 Oct 2024
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Slow to pay and will avoid paying at all costs. Avoid
Both times my cash ack has been declined, first they claimed I went through a different link, second I was told I used a voucher (and I didn’t).
Just avoid
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robwolfenden | 04 Oct 2024
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Stay Away
Dont bother as Ninja are unlikely to pay out. Excuses such as cashback not tracked when it clearly does. Awful company, will simply reject your cashback claim.
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faizal_patel5 | 27 Sep 2024
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Declined cashback for no reason
Despite complying with all terms and conditions my cashback was declined. Upon submitting a cashback claim Ninja maintained their stance without providing any details as to why. Dishonest, untrustworthy, and disappointing. Based on recent reviews, it appears I'm not the only one.
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ollieparker | 19 Sep 2024
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Shame
They decline cashback .No reason why I done everything right .Never again I will buy from them
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Andy1278 | 12 Sep 2024
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Declined cashback
Bought some accessories for my ninja grill airfryer but still declined cashback.
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Gomorrah | 06 Sep 2024
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Loyal customer but I’m still waiting for my payout
I’m not impressed. I’ve bought loads of Ninja items but they seem to like to decline paying the cashback going by their reviews. I’m currently appealing mine with Topcashback so I will keep my fingers crossed they do pay out.
We all need to name and shame bad payers.
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Sallys cashback | 23 Aug 2024
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Declined
Cashback declined for no reason whatsoever. Very disappointed!
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PaulyB13 | 18 Aug 2024
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Declined for no reason: scam
They are the only merchant who declined both my claims for no reason. It was quite big amount too, they just lure in customers with fake offers. I could give it zero if I could.
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sheminkalam | 16 Aug 2024
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Disappointed
Declined! I don’t know why. But they didn’t pay for it.
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Danipuru | 16 Aug 2024
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Rejection of claim for Ninja Woodfire Grill
Another claim rejected by Ninja without explanation. Seems to be a theme here.. cause for customer services to investigate please.
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BigJep | 15 Aug 2024
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Unlikely to pay out
I experienced the same as previous reviews cashback rejected for no reason
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Kw23kw23 | 14 Aug 2024
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Best knives ever!
Blunt knives are a kitchen nightmare....absolutely love these & can't wait till they are back in stock as I want a set for a gift.
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Daisy007Jane | 03 Aug 2024
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Declined for no reason
Declined for no reason, if I'd of realised they do this a lot with the previous reviews I would have purchased elsewhere.
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Lozzahpaige24 | 21 Jul 2024
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Decline for no reason
Ninja Declined for no reason, not sure why maybe they let some though and hope no one emails in.
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Gribley | 21 Jul 2024
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Great Company
Good cash back. Great company. Amazing products with guarantee
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Mrstoad | 12 Jun 2024
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Quick payout confirmed
Great rate of cashback & payable with a week! Excellent all round.
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misshk | 08 Jun 2024
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Superfast payout.
Tracked and paid out quickly. Customer service also excellent.
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Tryer | 19 May 2024
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Cashback always declined
Ninja have declined cashback for every one of my purchases. Never have a problem with other companies. Don't waste your time.
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Midwichcuckoo | 16 May 2024
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cashback declined
Cashback declined and no reason never happened before never happened since don't want to give 1 star but have to
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dbriden123 | 03 Apr 2024
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