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when you shop with Moss UK
Moss UK Reviews
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Reviews and experiences from TopCashback members who have shopped with Moss UK.
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Moss UK Reviews
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I've purchased suits from this merchant twice now, the merchant is 5* as are the products and prices however forget about the cash back! complete waste of time
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David_Bone | 30 Aug 2014
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Do not bother with this merchant,i had to submit the claim,after months TCB helped me track the transaction then it goes to confirmed.After two weeks later whole line like name of the company cash back money line disapeared from my account.They are cheaters.TCB should throw them out.
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rambau07 | 29 Apr 2012
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Now waiting 9 months for cashback which was also not tracked, appalling service
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katdes | 23 Aug 2021
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All my transactions with Moss Bros eventually get declined, some over a year after the purchase. Total waste of time.
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lw38854 | 18 Jan 2021
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Decided that a suit I bought was not eligible for cashback. It was a full price suit with no reason to be declined cashback.
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lknowles78 | 03 Jan 2020
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0 Starts. As others, declined cashback and after review apparently a mysterious voucher code was applied to my order by them to invalidate my claim. Won't be buying from Moss Bros again.
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mr4416 | 18 Dec 2018
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This retailer declines all cashback transactions.....
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Jamali | 26 Nov 2017
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One of worst retailer; doesn't pay up,have lodged a missing cashback claim,will persist with 1 star rating unless they pay up
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aamfi | 21 Oct 2017
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After a routine online purchase through TCB, transaction wasn't tracked. Had to make a manual claim and after an ENTIRE YEAR, they declined (like others here experienced) stating that they couldn't confirm TCB was the final referrer... Seriousl? Took them 13 months to make a decision and then this blatant lie?
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ssel8458 | 23 Aug 2017
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They never pay out. love this cloths but this retailer either doesn't track the order or when it does they just decline the payment without giving a reason.
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Rasila_20 | 21 Aug 2017
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Poor, cashback declined.
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PerformanceIN | 16 Jul 2017
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I got a suit for £150 and cashback was declined. I wont be buying anything from Moss Bros again (I buy around £400 of suits per year) Now I will go to TM Lewin
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CaptainC | 02 Mar 2017
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2 purchases from Moss Bros and neither tracked. Can't even lodge a claim as it didn't even track me visiting the website.
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CobbT | 03 Feb 2017
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Rubbish as didn't pay out despite me having followed the guidelines properly. Cashback site tracking is getting worse and it's like a lottery if they pay. Wouldn't use Moss Bros through here again.
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Chrickadee | 14 Sep 2016
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Don't waste your time. Specifically created an account with Moss Bros to take advantage of cashback and none paid.
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DaveMoff | 13 Mar 2016
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I used a coupon code and cashback through TopCashback with a Moss Bros purchase. Both were declined (even with my order number) as they claim that the order didn't track through the site. I used TopCashback links to get to the site to make a qualifying purchase. Both of these can be proven but Moss Bros simply rejected it. Don’t bother with these thieves.
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Chicky682 | 04 Feb 2016
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Beware that Moss Bros claim to not track items via Cashback and more often that not refuse to pay out despite going through the link as any other Cashback claim.
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adam2306 | 22 Jun 2015
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Item not tracked, clam declined for no reason. This is the second time it has happened with this merchant... Very annoyed
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| 12 May 2015
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Suits fine, but Cashback didnt track, raised dispute and declined for no reason - Dont bother!!!
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reevejerry | 11 Apr 2015
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Cashback denied for no apparent reason. I feel cheated. Don't bother with them. Waste of time.
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Dayana_Ismail | 08 Apr 2015
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Two claims declined. Poor from Moss Bros. Not recommended.
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nonshy | 19 Sep 2014
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Moss Bros declined cash back when I made a claim. The reason given was 'returned'. I have not returned any of the purchases so very disappointed!
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catho | 02 Sep 2014
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I have now purchased goods from this merchant TWICE and both times they have not tracked. I have had to submit through TCB to receive tracking and it has taken ages.
I have spent over £350 with this merchant and it is ridiculous that they can't do things properly like other retailers!
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uristeinberg93 | 27 Jun 2014
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