 Get up to £37.00 of your purchase back when you shop with MoneySupermarket Home Insurance
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        Get up to £37.00 of your purchase back when you shop with MoneySupermarket Home Insurance
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                    Get up to £37.00 of your purchase back
 when you shop with MoneySupermarket Home Insurance
                
                
             
         
    
 
    
        
        
        
        
    MoneySupermarket Home Insurance Reviews
	
    
    
    
    
		
        Reviews and experiences from TopCashback members who have shopped with MoneySupermarket Home Insurance.
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                    | MoneySupermarket Home Insurance Reviews |  | 
            
            
                
	
   
    
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                DO not BUY anything Through TopCashback or from this website 
             
                
                    
I purchased home insurance in March, expecting it to be credited. After 180 days, they rejected it. To make matters worse, you can’t even file a complaint because it’s been more than 180 days. These two companies are clearly working together on this. It feels like a complete scam. 
                
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			|  | sunjo17 | 22 Sep 2025
                
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                Declined
             
                
                    Bought home insurance but declined for no reason.
                
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			|  | Northernwig | 17 Jul 2025
                
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                Many thanks for all your help with my claim  
             
                
                    Used this moneysupermarket car insurance service before and in my opinion should not have had to go through this claiming procedure from the time i took out this policy However as an 80 year old  im grateful for the help given and the topcash back team have always been great assistance for me MANY THANKS AGAIN 
                
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			|  | derf10c | 28 May 2025
                
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                Paid out 
             
                
                    8 weeks from tracking to payable 
                
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			|  | nyeeper | 22 Apr 2025
                
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                It's a long wait! 
             
                
                    
After buying home insurance, the cashback didn't appear to track, so I put in a claim to be told "Your Missing Cashback Claim has been put 'On Ice', as the merchant in which you are claiming against imposes a validation period of 180 days". I haven't experienced this before with any other merchant. After reading the reviews for MoneySupermarket, I'm not confident it's going to be paid. 
                
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			|  | leaphaze | 11 Apr 2025
                
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                £30 paid out 
             
                
                    Took about two months but paid out fine 
                
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			|  | Groov3gan | 11 Mar 2025
                
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                I love money supermarket !???? 
             
                
                    I waited 3 months for my cashback.There waz a deal on at the time with TCB and got cash back from them too!  My insurance waz less than last year,+double cashback= virtually free home insurance. happy bunny.I have also done car insurance thru them,too.Free days out also included 
                
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			|  | AcgK16 | 18 Feb 2025
                
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                almost 6 months late no cashback  
             
                
                    6 months later no cashback. rubbish!  
                
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			|  | laucinskas | 17 Feb 2025
                
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                Never again 
             
                
                    
Took out home Insurance via the Money Super Market site Only to find out over 5 months they Declined.  NEVER AGAIN. 
                
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			|  | glman | 11 Dec 2024
                
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                6 months for validation - beware 
             
                
                    I made a purchase back in September, but have been informed that moneysupermarket home insurance are insisting of 180 days before even validating my claim.
My advice - I wouldn't bother, try buying direct from an insurance company who offer incentives such as freebies or loyalty points. 
                
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			|  | themacman5 | 19 Nov 2024
                
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                Declined for no reason 
             
                
                    Purchased home insurance, cashback pending for months and months and then declined for no reason. 
                
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			|  | Jaysquare | 12 Nov 2024
                
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                Doesn’t track 
             
                
                    Pretty disappointed. Will use other comparison site from now on.  
                
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			|  | caldm4 | 07 Nov 2024
                
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                Still hasn't tracked after over 18 months of waiting
             
                
                    
"Claimed" cashback via the website, followed all of the rules but still waiting since January 2023 for this to track. Not expecting this to go through now as it's been so long. I'll think twice before using Money Supermarket again.
                
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			|  | Shoxt3r | 19 Aug 2024
                
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                Don't bother, it never tracks 
             
                
                    Purchased home insurance and it hasn't tracked.  Second time having issues with these cowboys having purchased travel insuance last October.  That never tracked, logged a claim and still waiting on the retailer! Dame Judy Dench can go and do one from now on. 
                
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			|  | Sky_Blue_Army | 24 Jul 2024
                
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                DO NOT USE! 
             
                
                    Very crafty company, your cashback says pending then as soon as 180 days passes it get declined for no reason. By this time you are unable to raise a case, very sneaky indeed.  I certainly wont be using them again and i urge TOPCASHBACK to look in to this scam or remove them at least.  
                
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			|  | martin_allen | 21 Jun 2024
                
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                Scammers 
             
                
                    We took out four different policies through MSM last year, ALL FOUR cash back claims have been refused. Do yourself a favour and use other companies to get your insurance through if you want to get cash back 
I’d give zero stars if it was allowed 
                
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			|  | catstew | 22 May 2024
                
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                Avoid
             
                
                    Bought home insurance but declined for no reason.:-(
                
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			|  | langenhoe | 21 May 2024
                
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                Tracked Immediately
             
                
                    My Activity with Money Supermarket Showed up immediately and now that I have taken out and paid for the Policy I expect that the £34 Cashback amount will show up soon in the final column.
                
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			|  | peterlittleton1 | 13 Feb 2024
                
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                Still waiting for cashback
             
                
                    
Bought a home insurance policy through them in November 2023, still not received any cashback (was stated as £30). Have been told it has been put 'on ice' and I will have to wait until May until my claim can be submitted to MoneySupermarket again. 
                
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			|  | AJMEast30 | 21 Jan 2024
                
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                Over two years still no cashback
             
                
                    Purchased insurance via this provider in August 2021 and it has still not been paid.
                
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			|  | lummox1966 | 16 Sep 2023
                
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                Shocking 
             
                
                    Was pending for 180 days, then soon as the £180 days passed it was declined, so I can't even raise a case.  
                
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			|  | Upps | 28 Mar 2023
                
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                Payable after 2 months
             
                
                    Purchased home insurance on 10th December 22....tracked straightaway at the initial stated amount......became payable after two months.....all good
                
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			|  | anthony58 | 13 Feb 2023
                
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                    Was pending for over 7 months until just suddenly being declined no reason given. missing cashback claim filed but still waiting! terrible service
                
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			|  | jdisqt | 31 Jan 2023
                
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                    Went through to Tesco Bank Insurance but annoyingly didn't allow to purchase. 
                
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			|  | EDH365 | 14 Dec 2022
                
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                    Horrendous if I could have left 0 stars I would have. It has taken 14 months for a resolution due to non communication by the retailer. Will never use them again.   
                
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			|  | Minitub | 09 Nov 2022
                
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