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Marks Electrical Reviews

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Judging by the Marks Electrical review feedback left, our members seem to love shopping with them, with the vast majority pleased with the service and products offered. “Really excellent service. Delivery in the middle of the snow storms and TopCashback paid fairly quickly,” is just one of the comments left. Others include “excellent, good discounted products and rate of cashback, which tracked immediately and was payable in under two months.”

Members who have left Marks Electrical reviews also seem generally pleased with the process of earning cashback. “Cashback was really easy to earn and payout was made with no fuss”, “excellent service and quick cashback” and “very straightforward with no hassle” are examples of what members have said, with one stating: “Easy to claim cashback. Would recommend buying from this company and would certainly purchase from (them) again.”

Review this merchant

Marks Electrical Reviews
	Beware the tiny Euronics logo shown inconspicuously at bottom of webpage I purchased a Sony TV from Marks Electrical for £599 because it was advertising 5.75% cashback through TopCashBack. When my purchase was accepted for £0.00 cashback I made enquiries. Apparently cash back is not accepted for Euronics products and I never noticed the tiny Euronics logo buried at the bottom of the sales page for Sony TVs. I've no leg to stand on but feel a bit cheated as I would have purchased my TV from somewhere else if they had made it more obvious.
	crunchieH \| 21 Dec 2023 Report Abuse
	Cashback refused for no reason I purchased a dishwasher from this retailer as they were offering the highest Cashback deal at the time. They have since declined to pay despite it being a full priced appliance meeting all the terms and conditions. This was queried twice but no acceptable reason has been given. It appears I am not the only one who has been misled. Buyer beware.
	Marionpz \| 06 Dec 2023 Report Abuse
	Incorrect cashback My cashback was incorrectly tracked. When I raised a missing cashback claim they declined but failed to provide any further details. I have missed out on a sizeable cashback amount despite complying with all specified terms. Very dissapointed.
	ollieparker \| 05 Dec 2023 Report Abuse
	Buyer beware This company are serial offenders for not paying cashback. The purchase tracks and an amount inserted into my account only to be withdrawn for some inexplicable reason. Basically they will just not pay up and not for the first time.
	ollietom29 \| 21 Nov 2023 Report Abuse
	Cashback refused no reason given Spent over £1000 and cashback was refused with no reason. Terrible service.
	bevboyz \| 07 Nov 2023 Report Abuse
	Cashback declined over 1 year later! Absolutely disgusting. Spent £649 here in Jul 2022 and was told cashback declined in Oct 2023 and cannot appeal! Packaging was all broken when items arrived. The last 8 reviews are 1 star - AVOID!
	Maoziuk \| 31 Oct 2023 Report Abuse
	Refused to pay Why offer cashback then refuse it? I spent £300 really annoyed!!
	cazzzie987 \| 20 Oct 2023 Report Abuse
	Didn't honour cashback Bought an item for £500+ earlier this year and then spent the next 6 months+ arguing with TopCashback and Marks Electrical to receive the cashback, which they declined because the appliance was sold with discounted installation. Nothing to declare at the time of purchase that this would invalidate the cashback and took months of hassling to get any kind of reply. Strikes me as dishonest and puts me off buying from them in future.
	dougalltsd23 \| 17 Oct 2023 Report Abuse
	Poor - do not pay!! Zero stars Do not buy from this retailer, use every excuse not to pay out despite no valid reason not to. Apparently the item I purchased was ‘non-commissionable’ despite being full price, no discount used and next day delivery which I paid for. TopCashback should be banning retailers like this!
	sammyjm666 \| 05 Oct 2023 Report Abuse
	Cashback refused Looks like I am not the only person to have cashback refused for no apparent reason. I will not be ordering again from Marks Electrical.
	RichB21 \| 04 Oct 2023 Report Abuse
	Cashback unpaid (for no apparent reason) I would not recommend this company. I bought a washing machine for £499 but, after lots of to-ing ad fro-ing between myself, Topcashback and Marks Electrical, they still refused to pay. Full marks to Topcashback because they stepped up (even after all their efforts) and paid me themselves! Marks Electrical 0/10, Topcashback 10/10 :))
	ukgal123 \| 01 Oct 2023 Report Abuse
	They don't give cashback I purchased from Mark's Electrical and the Cashback tracked successfully. However, Marks Electrical have refused to pay the cashback, which was over £100. They said I didn't meet their T&C's, which was completely wrong as I met all the T&C's and the purchase went throught with no problems. It appears they don't like paying out big cashback amounts. From looking at other reviews, this appears to be happening a lot now. Don't trust them to give you the cashback they are advertising.
	Mike_Leigh \| 31 Aug 2023 Report Abuse
	Refuse to pay Very disgusting to offer cashback for purchases and refuse to pay, will need to consider if I want to bother ordering from here again.
	cazzzie987 \| 23 Aug 2023 Report Abuse
	Don't accept free tastecard if you want the cashback Delivery and admin was fine. There was an unsolicited free tastecard added at checkout nothing to do with white goods. I never asked or used it. I'm guessing this is the reason but Marks declined the cashback claim. Everything else was done correctly.
	colgor \| 09 Jun 2023 Report Abuse
	Promised cashback not fulfilled Fulfilled all necessary criteria for 3.15% cashback for a purchase I made. However, my dashboard shows it is payable at £0. Nothing after 4 months of waiting. Support ticket submitted for it to be looked into by Topcashback.
	stefnowak \| 27 Apr 2023 Report Abuse
	Yet another cashback declined I've placed several orders now and every single one of them has had the cash back declined. I've not had any issues with cash back from any other merchant.
	aligutt \| 25 Apr 2023 Report Abuse
	took back cashback Cashback initially given but now taken away without notice (24/4/23). I read from others that TCB may not be partnering any longer? As others have said, choose someone else if you want cash back.
	Member918169495807 \| 25 Apr 2023 Report Abuse
	Very difficult to get cashback from this company. Over the course of 1.5 years I have purchased two TV's from Marks Electrical. Both delivered with no problems. The issue is trying to get the cashback as on both occasions it was refused. I opened up a claim and after about 10 months I received the cashback. I purchased another TV in December 2022 and still battling to get the cashback. Unfortunately from now on I would go to Curry's for my electrical items. The customer service team have been extremely helpful.
	Sonya2022 \| 31 Mar 2023 Report Abuse
	genuine transaction declined Genuine transaction declined. All steps followed to ensure cashback tracked correctly including: 1) Clear browsing data 2) Going directly to the site and completing transaction in one session 3) Not using any discount or voucher codes Claim refused by retailer beware if you intend to make a purchase with this retailer as they don't honor cashback claims.
	A13EX_F \| 13 Mar 2023 Report Abuse
	Missing cashback Avoid. They do not pay out the promised cashback!
	lemfizz \| 13 Mar 2023 Report Abuse
	Don't expect cashback. This is the second time my cashback claim has been refused. Now they are saying that this merchant is lo longer listed on the site and wont pay out. I will not be buying from them again.
	ROBBYS93 \| 13 Mar 2023 Report Abuse
	No cashback No cashback sent, despite making a big purchase of washing machine
	dannylane \| 09 Mar 2023 Report Abuse
	Avoid I believe I've had cash back in the past with Marks Electrical and it all went smoothly, but after purchasing a fridge recently (a couple of months ago), I've yet to hear back after having to lodge a claim.
	barny_harper \| 09 Mar 2023 Report Abuse
	Having purchased numerous products from this company, and was previously pleased with their service. Unfortunately, advertised cashback offered on my last two purchases have just (after many months) been declined without good reason. Yet another retailer who prefers to lose a repeat customer, rather than honour their offer of TopCashback promised at the time of my purchases. I'm happy to return to AO Electrical, who have never failed to meet their cashback obligations. A shame though.
	topcashbackpeter \| 17 Jan 2023 Report Abuse
	Placed order and found the product competetively prices, speedy delivery etc however cashback is another issue. The cashback tracked but instead of giving me 2.1% they gave me £0. Lodged complaint but process is so poor that have now missed out.
	KBS2011 \| 19 Dec 2022 Report Abuse

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