Skip to main content
ENTER
Get up to £8.00 of your purchase back when you shop with Jet2.com Join TopCashback Free
Get up to £8.00 of your purchase back
when you shop with Jet2.com

Jet2.com Reviews

TopCashback members seem very impressed with the reasonable prices and level of service offered by Jet2.com, judging by the feedback from those who have chosen to write a review for us. “This airline, for a low-cost supplier, is excellent,” says one happy customer, while others highlight the fact it was easy to book online or how happy they were with the “cheap, friendly flights”.

While some members have been disappointed with the amount of cashback offered or the fact they experienced tracking issues, plenty of others express how good booking with Jet2.com through us has been. One member praises us for sorting out a transaction which did not track, while another commented on how easy cashback is to claim and how quick it is to pay out. Other comments include “being a regular flight user, booking Jet2 through tcb (TopCashback) gives excellent added value” and “only booked flights a couple of weeks ago and now payable”.

While Jet2.com only have a two-star rating overall on Trustpilot, you will find many very positive reviews. One disabled customer has chosen to highlight how helpful and friendly the staff had been with everything from the booking to takeoff and landing, while another says they received excellent customer service when they had to bring a flight booking forward by a month.

One member describes how they had “had several flights with Jet2 in (the) past and had no complaints” and how they were becoming one of their “preferred airlines for European trips”, while another mentions the “brilliant” service at check-in and the fact the plane seemed more spacious than others.

Log in to review
Jet2.com Reviews
friend icon
Why bother to use TCB when many merchants don't pay
Booked Jet2 flights for October 2026 through TCB, just recently been informed the £3.75 TCB has been declined. No explanation. A waste of time
  uri31202 | 24 Aug 2026 Report Abuse
friend icon
Declined £8 for flights
Declined £8 for flights to Benidorm. Legitimate purchase
  dodds2527 | 22 Aug 2026 Report Abuse
friend icon
Brilliant.
excellent and makes travelling cheaper
  mrsmoobob | 21 Aug 2026 Report Abuse
friend icon
Paid £829.94 for £6 cashback which they declined
No reason and they declined £6. they must be desperate. I can't even put in a claim as i keep getting WHOOPSIE DAISY Error page. My flight in Sept/Oct will be the last with this lot.
  dunnyboyuk | 07 Aug 2026 Report Abuse
friend icon
How easy can it be? Amazing
Book a holiday through TopCashBack and get money back for going on holiday - yes please
  K4trina | 29 Jul 2026 Report Abuse
friend icon
Slow...
Very slow and click-throughs always seem to require me to provide additional details to demonstrate a purchase was actually made.
  JimiC23 | 05 Jul 2026 Report Abuse
friend icon
Flight Cashback Denied For No Reason
Flight cashback denied for no reason, now under review for 90 days and who knows what the outcome is going to be. Very sad as not so long ago Jet2 used to be a company that valued its own promises and its customers ...
  MikiRoof | 30 Jun 2026 Report Abuse
friend icon
received cashback quickly !
only a small amount, but has been received :)
  AMA5005 | 02 Jun 2026 Report Abuse
friend icon
Unable to claim
Zero stars actually: Unable to claim my cashback on a £2732 holiday because Top cashback don't accept the booking reference number which is all I have & insist on an order number which Jet2 can't/won't supply.
  Hansel13 | 20 Apr 2026 Report Abuse
friend icon
Fastest cashback ever
Tracked without issue. Paid out 7 days later (long before the scheduled flight).
  dgbennet | 16 Apr 2026 Report Abuse
friend icon
Never tracks
Purchases never track for this merchant. I always have to submit a manual claim but generally they pay out eventually. I also always ensure that adblockers are disabled and cookies are accepted and I don't mess around by going on different websites that redirect you to jet2
  coolbeans90 | 03 Apr 2026 Report Abuse
friend icon
Tracked and paid promptly
Great service tracks immediately and pays up very quickly, 10 days after we returned
  lisavb | 18 Mar 2026 Report Abuse
friend icon
Never pays out
£600 flights but cashback missing and claim declined
  csiman | 27 Feb 2026 Report Abuse
friend icon
Not listing as tracked. But I put in a Missing Cashback Claim
I think if I hadn't have put in a Missing Cashback Claim and instead just forgot about it, Jet2 would not have paid me anything.
  richardsoffice39 | 20 Feb 2026 Report Abuse
friend icon
Don't bother! No cashback. Then claim is low rate.
Useless, as per other users, declined initially. Then when trying to fill a claim for in, it gives much lower rate cashback.
  njhmusic | 28 Dec 2025 Report Abuse
friend icon
Paid different rate
I book with Jet2 alot. One of the bookings advertised a £120 cashback offer. It tracked at £50 before being reduced to 5%. After 3 months of contact with TCB, they told me it was reduced due to me using a "manual discount code". No code was used, only the automatic discount that is given to all customers. Find this very misleading.
  neiljohns15 | 28 Dec 2025 Report Abuse
friend icon
Not perfect
Didn't track and had to submit a claim. Eventually paid out 4 weeks after flight.
  Altygirl | 20 Dec 2025 Report Abuse
friend icon
Pay out super fast
Used twice recently and tracked quickly and paid out 2 to 3 weeks after flight. Great service all round
  lisavb | 18 Dec 2025 Report Abuse
friend icon
Good airline and quick payment
Good airline - reliable and good value - pays up with cash-back but sometimes have raise a claim as tracking is not reliable
  Nsambrook | 13 Nov 2025 Report Abuse
friend icon
Repeated website crash.
Simply no functionality on the J2 website using Topcashback and Jet2 with Chrome browser despite repeated attempts. Thus unable to secure any cashback. Eventually used Firefox without Topcashback, the only combination that seemed to work. No similar problems with Topcashback and any other company so I assume this is a Jet2 problem.
  Bodach | 21 Oct 2025 Report Abuse
friend icon
Jet 2
Paid £2800 for a short break and 12 weeks later Jet2 declined the £67 cash back amount, no explanation.
  jimandanna | 30 Aug 2025 Report Abuse
friend icon
Excellent
Didnt take forever like other companies do!
  MISSLONDONCY1977 | 20 Aug 2025 Report Abuse
friend icon
Never paid out
Spent £1400 on a holiday, paid in full, cashback expected after 12 weeks we are now in week 17
  chrisadley | 01 May 2025 Report Abuse
friend icon
not worth it
Cash back did not initally track so has to go through the filing a missing claim. Offerd a very small insult of £2.50 a tiny fraction compared to what i should have received
  ChrisBrown86 | 09 Feb 2025 Report Abuse
friend icon
Great extra money
Booked online
  SwindonMan | 17 Dec 2024 Report Abuse
12345...12      View:   2550100