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iflorist Flowers Reviews
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Reviews and experiences from TopCashback members who have shopped with iflorist Flowers.
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iflorist Flowers Reviews
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Just wanted to warn anyone else before purchasing.
- You can't contact them by phone
- Ticket system doesn't allow you to login and you can't get help because you can't phone!
- No response when you do email
- On valentines day the one time you expect help... They disable any chance of live chat!
- If you order multiple orders they don't come at once. So here I am valentines day with only 1 order of 3
- Courier leaves flowers outside! And slips card through the door saying they outside! Even though we were home! He didn't even knock!
In short poor service, poor delivery, can't live up to their promises! Avoid them and rather stick to other larger companies!!
Not worth the cashback %
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deanjs | 14 Feb 2012
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Terrible retailer - avoid at all costs. Have order 2 seperate bunches of flowers. Both turned up half dead. Was told I could get a refund but this took over 5 weeks to receive and an awful lot of chasing. Terrible flowers and even worse customer service.
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purple_eejit | 08 Feb 2012
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Absolutely Awful - stay clear. Ordered flowers last Thursday for delivery for a friends Birthday the following Tuesday. The flowers never arrived! What made it worse was I had to ask my friend and spoil the surprise and to be told they hadn't arrived! They've now been promised to be delivered on Thusday - 2 days late and no mention of any recompense (i.e. larger bouquet etc) for the inconvenience. Awful customer service, I'll never use again. And from reading the above on cashback it looks like that's going to be an issue as well.
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tiredmumof2 | 11 Jan 2012
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Absolutely, at every cost, AVOID this retailer. Shocking customer service, complete lack of information available about an undelivered order. Order placed well in time before delivery due date and was not delivered at all. TCB should remove this merchant.
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thcinter | 29 Sep 2011
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Truely awful. I ordered some flowers for Mothers day - they did not arrive on time. I was given a discount and I gave them the benefit of the dioubt - again the order did not arrive. I was given a free upgrade and for the third time the flowers were not delivered. Avoid this company at all costs.
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Paulahdal | 09 Apr 2011
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Not happy with them at all ordered some flowers to be sent to New Zealand to find out they never got delivered. On contacting iflorist i was told they would look into it and send me an email second day came and still no email contacted them again and again was told they will come back to me i have to give them 24 hours notice which i had already done. Wont be using them again!!
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Gemcheese12 | 21 May 2013
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Oh how I wish I had read the reviews before ordering
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ballogie | 12 Feb 2013
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Terrible service unable to answer a simple question no customer contact other than outsourced live chat. Waited 15 mins for an answer, and went elsewhere...was considering complaining, but according to this website found on google its rather pointless...BEWARE
Google using their advertised address and you will find 17 complains as shown below.
http://www.canyoutrustthem.com/index.php?go=comments&id_company=238
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kab5 | 23 Jul 2012
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Very disappointing. chat service not very helpful. Delivery was supposed to be free but they added £4.95 standard florist charge. I am sorry but you can not order a bouquet of flowers without a florist being involved and they charge you for one!!! I would of been happier if they called it a delivery but a florist charge I have never heard such rubbish!!! Would not visit again.
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missfroggy | 15 Jul 2012
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Placed the order 14 months ago. Payment has been confirmed for almost a year but has never been paid
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milliecat13 | 12 May 2012
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recived on time thank you
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afakley | 08 Nov 2011
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