The SmartFriend agent will help you solve a wide range of technical issues that may arise with your PCs and tablets. SmartFriend connects you with SmartFriend agents who can remove viruses, improve PC performance, solve software errors, and connect your devices to a wireless network. Expertise when you need it Learn how to connect to the Internet wirelessly, install software, or get help troubleshooting your PC and tablet with friendly, accessible SmartFriend agents. Any time you need help or have a “how-to” question, SmartFriend Agents are waiting to answer your call. They can even teach you new ways to use your PC.
With protected remote access, you can sit back and relax while a SmartFriend agent from HP guides you through a solution—right before your eyes on your PC screen. Expert help with any PC or tablet brand Get answers to your technology questions. SmartFriend can help no matter what brand of PC or tablet you own. The HP SmartFriend Service covers personal computers running Microsoft® Windows®, and Chrome OS, and tablets running Android OS, Windows 10, and Apple iOS. A detailed list of covered applications is available.