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Hotelopia Reviews

Reviews and experiences from TopCashback members who have shopped with Hotelopia. Log in to review

Hotelopia Reviews
	Took 4yrs to claim the missing cashback
	aaxec \| 19 Sep 2022 Report Abuse
	God Awful Merchant. If I could give zero stars, it would still be too many. Been waiting on them paying £75 cashback since before October 2019 and still chasing for outcome. Have made many hotel bookings since, but thankfully with other Merchants.
	cyl1690 \| 05 Jun 2020 Report Abuse
	I booked a year in advance and for a really, seriously amazing price of £20 a night for The D, Las Vegas. I cancelled some and got a refund very quick. The remainder I turned up, no problems, and cashback of £2 a booking is confirmed. Will rush to use again.
	Tukky \| 04 Feb 2020 Report Abuse
	Probably the worst accommodation booking site I have used. Made booking last August and had to submit claim early September. TCB submitted my claim to their agency in October and despite having sent 4 nudges since, still waiting on retailer to rely and process cashback. Have made numerous hotel bookings since then, but have used alternative suppliers instead.
	cyl1690 \| 28 Jan 2020 Report Abuse
	Have used Hotelopia many times and will continue to do so all the time they offer good value and eventually pay out on the cashback , happy customer .
	sunshine_bouy \| 20 Jun 2018 Report Abuse
	I booked a hotel with Hotelopia but although the transaction showed jup on the Topcashback site, this company did not pay the cashback due and has declined my claim for missing cashback. This seems to be a common experience with this merchant. Avoid using them - there are other hotel booking sites that are not scams.
	Royston85 \| 18 Jan 2018 Report Abuse
	Took a long time to receive the cashback but it was paid at the right rate, thanks
	benharness \| 27 Nov 2017 Report Abuse
	I BOOK HOTEL ROOMS ON A VERY REGULAR BASIS,NOT ALWAYS USING TOPCASHBACK.FOR EXAMPLE I HAVE USED KENWOOD TRAVEL AND DESTINOLOGY MANY MANY TIMES NEITHER OF WHICH ARE ON TOPCASHBACK.THE POINT IS ALTHOUGH HOTELOPIA SUPPLIED ME WITH A HOTEL AT A GOOD PRICE,THE FACT THAT THEY HAVE NOT PAID ME THE CASHBACK THAT THEY OWED ME HAS LOST THEM MY CUSTOM FOR GOOD.THE FACT THEY OFFER CASHBACK I PRESUME IS TO GENERATE MORE BUSSINESS,BUT FAILING TO PAY UP WILL I ASSURE DO THE OPPOSITE
	stephenc2585 \| 28 May 2017 Report Abuse
	Cheapest and paid out cashback so very pleased , will use again
	sunshine_bouy \| 10 Apr 2017 Report Abuse
	Simple, money for nothing!
	Steve_Greer \| 05 Mar 2017 Report Abuse
	Cash Back never tracked, will never use again
	coggy58 \| 19 Jan 2017 Report Abuse
	what a dreadful company, i purchased a 4500k hotel in february and it has just be paid after nearly 9 months, do not use this dreadful company via topcashback, even tpc have not been helpful i am not happy at all
	serhat88 \| 16 Nov 2016 Report Abuse
	I have used Hotelopia a few times and it has always paid out. Somtimes you have to raise a query as rates don't always track at correct rate to start. Last booking got me 10% off and about £130 cashback (oddly paid in 2 instalments). It can take a while to pay out, but they have to make sure you haven't cancelled. Definitely recommend.
	Cabbage4histea \| 07 Jun 2016 Report Abuse
	just under 14 months since i made the purchase and i finally got the cashback. Very slow at sending cash back, but a decent amount when it arrived. We had no problems with the tour operator, and the holiday went well. Although we've been back since Feb 16 and we've only just in May recieved the cashback.
	chids2009 \| 10 May 2016 Report Abuse
	Good rates with the exclusive tcb code (10%), but sadly only tracked at half the promoted rate! I'll watch carefully as I'm aware of previous issues and I have the option of cancelling. A shame it didn't go through as promoted though.
	Baldy_Man \| 10 Dec 2015 Report Abuse
	Worst experience yet - AVOID. Used Venere instead for most recent booking and trouble free
	DerekG \| 11 Oct 2015 Report Abuse
	Appalling merchant. Cashback declined for no valid reason. Cancelled my booking with them and will NEVER use them again. Avoid this merchant at all costs as they seem to want to refuse cashback for no valid reason in my experience and opinion.
	williamsjj \| 01 Jun 2015 Report Abuse
	Super prices and nice amount of cash back paid out and already in my bank account......thanks Hotelopia
	asim7866 \| 16 Jul 2014 Report Abuse
	failes to receive any cashback, would not use again
	julespb \| 03 Feb 2014 Report Abuse
	Finally, 9 months after the transaction, my cashback claim has been declined with no reason given. I am experienced user of this site and made the transaction in line with the T&Cs. Read the most recent reviews and you will see I am not the only one. This is one merchant to avoid.
	luci5 \| 15 Jan 2014 Report Abuse
	Booked hotel in April. Raised a ticket when it didn't track. I have posted several messages, but the only replies are that TCB are still waiting to hear from the merchant. If you are counting on the cash back use another merchant such as Expedia who do actually pay out. It is now almost November and there has been no progress whatsoever.
	luci5 \| 29 Oct 2013 Report Abuse
	Booked holiday 10th April 2013, tracked, but still no sign of £27.99 cashback by late August. Will avoid this company in future.
	wheelo \| 27 Aug 2013 Report Abuse
	It's 25th June 2013 and I have finally received my cashback from this company. The purchase was made on 2nd August 2012 and it failed to track until I lodged a claim through Topcashback. I had to make several nudges to get it confirmed and have only just been able to claim it. So only use them if you're not in a hurry.
	hxdirect \| 25 Jun 2013 Report Abuse
	Tracked quickly but 9 months later cashback still isn't payable.
	Triptych \| 10 Jun 2013 Report Abuse
	I booked through hotelopia in September for a stay in November 2012 and I am still waiting for my cashback £69, i keep being told to wait another 4 weeks and check again but nothing. I keep getting back to them but so far no satisfactory outcome
	\| 08 Jun 2013 Report Abuse

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