My Cashback hasn't tracked to my account

If your cashback hasn't tracked after 7 days, please click here to lodge an 'untracked' claim.

Please note that if you made an insurance purchase through TopCashback Compare, it can take longer to track:

Van, Motorbike, Car, Home, Mortgages and Loans: 8 weeks
Pet: 12 weeks

Travel, Energy, Broadband or Mobile will take up to 7 days to track.

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