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Go Outdoors Reviews

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Reviews and experiences from TopCashback members who have shopped with Go Outdoors. Review this merchant

Go Outdoors Reviews
	Amount paid significantly different to expected payment Used cashback service in normal way. Payment confirmed at expected amount but once paid it was significantly lower.
	Kevincashback \| 23 Sep 2023 Report Abuse
	Don't waste your time Poor experience start to finish. Customer service useless. Cashback declined for no reason. Zero *'s
	Snowflake456 \| 31 Aug 2023 Report Abuse
	Casback at much lower rate than advertised Only paid about 21p on a £100+ order
	Richard01227 \| 18 Jun 2023 Report Abuse
	Never successful I shopped twice with go outdoors buy never successful. I logged a claim, and was rejected. Topcashback asked if I used any coupon, I said no, because I didn't. Then they send the request back again, and got rejected again. I contacted go outdoors, they confirmed that I am eligible for the cashback, but topcashback said they have already tried twice and the system wouldn't let them do it the third time... That was almost £10 gone.. A year later, I bought something else with them, and no surprise, it was declined again. I already have no energy to try to get it back, but to warn you the high chance of declined cashback.
	Jessie279 \| 08 Mar 2023 Report Abuse
	Declined Cashback Very poor service from Go Outdoors, cashback declined with no explanation.
	Sclandersburn \| 12 Feb 2023 Report Abuse
	Can't be trusted! Terrible service, ordered over £200 of goods via Top Cashback, some of the order turned up, most didn't. Chased over 2 months, no reply to emails, no goods and now refusing to refund unless close any complaints/ reviews I have open.
	smoakes1 \| 09 Feb 2023 Report Abuse
	Misleading higher % cashback offer. I will not buy from this seller anymore!
	Sylvialin215 \| 05 Nov 2022 Report Abuse
	THEY DON'T PAY OUT I HAD TO COMPLAIN
	Joanne170278 \| 20 Sep 2022 Report Abuse
	Do not expect cashback from this retailer. Cashback was declined for no reason and I will be reluctant to purchase from here again!
	wozzer2 \| 20 Jul 2022 Report Abuse
	Tracks as though you'll get the correct cashback, then changes to lower amount. Cashback went from £90 to £1.14 despite having a receipt to prove the spend.
	ant1298 \| 06 Jun 2022 Report Abuse
	Lied about items being returned to avoid paying cashback
	psuttie \| 30 Apr 2022 Report Abuse
	Don't expect cashback. I've been declined on two separate occasions stating goods were returned when this was not the case. I was also declined on another occasion because I collected the item instore
	tim_mcconnell \| 04 Mar 2022 Report Abuse
	Refused to pay-out citing that I’d returned the goods which is untrue. Avoid
	pbm1978 \| 10 Feb 2022 Report Abuse
	Cashback declined unfairly.
	ojfitz \| 26 Dec 2021 Report Abuse
	Everything done right but cashback declined. Made the item purchased more expensive than other retailers.
	its_all_Greek \| 02 Sep 2021 Report Abuse
	Don’t bother with go outdoors. The cash back gets declined.
	Kevstevo \| 20 Jul 2021 Report Abuse
	Terrible - denied claim! Goods were great but cashback declined even though items WERE NOT RETURNED
	nickie24 \| 07 Jul 2021 Report Abuse
	Did NOT pay cashback, avoid
	shams_is \| 04 Jul 2021 Report Abuse
	Really poor service. Payment declined despite purchasing items online and making payment on purchase. In store staff weren't helpful. Often there actually stock in store does not match their website. Had a few issues of purchasing items to find they aren't in stock when I try and collect
	danknowles1992 \| 24 Jun 2021 Report Abuse
	Did everything right with online order and no other voucher codes but declined cashback. Go elsewhere but not Go Outdoors or Hawkshead as both have declined to pay out on £30 transactions.
	andyb1975 \| 01 Jun 2021 Report Abuse
	Made a click and collect order, had cashback declined for some reason.
	CashbackAndy \| 29 Apr 2021 Report Abuse
	Cashback declined for no reason
	Elchappo \| 19 Apr 2021 Report Abuse
	Took over a year of back and forth and then they still refused cashback stating that I didn't complete the purchase even though I provided proof of purchase!
	Glen_Powell \| 02 Mar 2021 Report Abuse
	Repeatedly ordered products which were then refunded - poor stock control and communications ... disappointing as good range of products advertised on website so perhaps a problem during covid only?
	erichmond \| 25 Feb 2021 Report Abuse
	Don’t bother...
	Laceyd \| 09 Dec 2020 Report Abuse

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