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Get up to 9% of your purchase back
when you shop with Go Outdoors
Go Outdoors Reviews
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Reviews and experiences from TopCashback members who have shopped with Go Outdoors.
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Go Outdoors Reviews
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Although it didn't track, a manual claim was completed for the full amount
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miss2shoes | 05 Jul 2015
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Declined to start with so claimed. Chancers! Eventually paid out.
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Tattiebogal | 10 May 2022
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Could have been better as I had to post a missing cashback claim.
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Holuki | 20 Apr 2020
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Dispatch was almost a week after I ordered but my purchases arrived safely and was quick once it was dispatched
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Stuartmiller88 | 30 Aug 2019
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I had to chase as the cashback wasn't showing. If I hadn't have chased I wouldn't have got the money.
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abigailyates | 22 May 2018
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Ok. Not the quickest though to pay out.
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kdavison1957 | 05 Apr 2018
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Initially declined payment but paid after it was queried by the Topcashback team.
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davesr61 | 20 Oct 2017
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Hit and Miss on tracking.
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mighty_hatter | 02 May 2017
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Only get cashback sometimes. On Click and collect items, they need to process correctly, my cashback has sometimes been cancelled as they believe I havent collected.
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Robert1972 | 04 Jan 2017
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It was ok, however the website kept crashing
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Sarah_Robi | 10 May 2016
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50/50 hit rate on whether cashback is paid or refused.
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mcminnad | 25 Nov 2015
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No Cashback Received
I've bought a couple of items from this retailer, always followed the T&C's but somehow always declined! From other reviews it appears as though you either always get it or never get it, no real in-between. Weird!
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AimeeCarmo | 05 Jan 2024
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Declined to pay despite large purchase.
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SiMannAyr | 06 May 2021
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Cashback declines for no reaseon. Airbed deflates very quickly.
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Loucien | 25 Feb 2021
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Initially declined. Eventually got my money when i raised a claim.
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asjbaker | 09 Oct 2019
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I didn't qualify for cash back as I collected my item in store. There wasn't an option to pay online prior to collecting so I had to pay in store.
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2011_Bride | 04 Mar 2017
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I've been ripped off twice by Go Outdoors for the same transaction. I created a reserve and collect order for a couple of items, totaling £24, for which the cashback of 80 pence tracked quickly as pending. Collected the order the following day, and when I got home, I noticed that I had been charged full price for an item that had been listed at a lower price- £2 overcharged at the till.... Now, 3 days later, the cashback has gone straight from pending to declined ! I think I will definitely be visiting the store again to demand the difference that I was overcharged, and won't put myself to the trouble of trying to get cashback in the future.
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nige7whit | 27 Apr 2014
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Purchase made beginning of December, yet no sign of cashback on my account, and it's now nearly June. Very poor!!
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kimephears | 23 May 2013
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3 months after purchase cashback is still pending, don't know if i'm going to get it.
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debbiefc | 07 May 2013
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Didn't get my cashback yet - 2 months and still counting. The Cashback amount shown as pending is also miscalculated and less than expected.
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| 02 May 2013
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Neve get cashback
I have never managed to get cashback from this site. May be user error, but after many years on TCB and over £4000 saved I don't think so.
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jtwhiteley | 01 Mar 2024
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Products great, cashback not so much
I have never managed to actually get any cashback from this merchant! never quite sure why.
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jtwhiteley | 17 Nov 2023
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Liars
This company keeps declining my cashback saying I cancelled the order or returned the item which I categorically did no such thing. They are lying to get out of paying a tiny bit of cashback for no real reason. I have the tracking number and the item months later so why they are lying I do not know.
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Huxie | 03 Oct 2023
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Tracks but doesn't pay
2 transactions a couple of months apart tracked fine as would be expected as all the correct procedures were followed, (been doing this for a while). Both declined. This has happened before in the past. I buy from them online as the nearest store is 40 miles away and doesn't always have the stock. Next time, I'll wait until I'm in the area anyway and chance it.
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Davel56 | 28 Sep 2023
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