First Utility cashback and voucher savings

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Terms & Conditions and other useful information
  • What will stop me getting cashback?
    • If you already have an account with First Utility and wish to switch your current tariff e.g. changing iSave Everyday to a Fixed rate tariff or vice versa, you will not be eligible for any cashback under this offer.
    • Using a promotional/voucher code not posted and approved by TopCashback.
  • What else is essential?
    • Please make note of your Customer Registration ID when completing your application. This is required in the unlikely event that you need to submit a missing cashback claim
    • This offer cannot be used in conjunction with any other offers.
    • Any fraudulent activity will result in immediate termination of your account.
    • This offer is not applicable to any customers who already have a pending application to join/switch their supply to First Utility where they have not used the TopCashback link.
    • In certain instances transactions may not be tracked, or will be declined, due to factors outside of our control. Cashback may only be paid on the net value excluding any taxes, surcharges and any additional costs such as delivery.
  • Good to know
    • First Utility cashback can be earned simply by clicking through to the merchant and shopping as normal.
    • First Utility Cashback is available through TopCashback on genuine, tracked transactions completed immediately and wholly online.
    • Cashback is paid by TopCashback only.
    • The rates above include a bonus relevant to your membership level; 5% for Plus members and 1% for classic.
    • Cashback rates are subject to change both up and down.
    • From time to time information displayed here may be out of date. Please see Topcashback's full Terms and Conditions page for further information.
    • Cashback is only available to new First Utility customers. The amount of cashback will depend on whether you choose a single fuel or dual fuel product and the terms of the offer.
    • Cashback will be confirmed and paid on a single fuel application once the electricity supply has started and for a dual fuel application once both electricity and gas supplies have started.
    • Recurrences on the amount of purchases that can be made while earning cashback may be limited.
    • This offer is open to First Utility residential customers only. No cashback is offered on First Utility business products.
    • If you earn cashback through this merchant, payouts cannot be made by Adventure Card by Geronigo e-Giftcard , All Bar One e-Gift Card, Amazon.co.uk e-Gift Card, Arcadia e-Gift Card, Ask Italian e-Gift Card, Bonmarché e-Gift Card, British Airways Executive Club, British Airways Executive Club, Caffe Nero e-Gift Card, Chef & Brewer Pub e-Gift Card, Clarks e-Gift Card, Costa e-Gift Card, Crown Carveries e-Gift Card, Currys PC World e-Giftcard, Debenhams e-Gift Card, Ember Inns e-Gift Card, Evans Cycles e-Gift Card, FatFace e-Gift Card, Fayre & Square Pub e-Gift Card, Flaming Grill Pub e-Gift Card, Footlocker e-Gift Card, Gap e-Gift Card, Google Play e-Gift card, Greene King Pubs e-Gift Card, Halfords e-Gift Card, Harvester Pubs e-Gift Card, Hungry Horse Pub e-Gift Card, Innkeeper's Lodge e-Gift Card, intu e-Gift Card, Jack Wills e-Giftcard, Love2Shop, Love2Shop, Love2Shop e-Giftcard, M&S e-Gift Card, M&S e-Gift Card, Miller & Carter Steakhouse e-Gift Card, Mococo e-Gift Card, Nicholson's e-Gift Card, Nike e-Gift Card, Not On The Highstreet e-Gift Card, O’Neill’s e-Gift Card, PayPal, PayPal, Pizza Express e-Gift Card, Pizza Hut e-Gift Card, Primark e-Gift card, Reward Wallet, Starbucks e-Gift Card, Stonehouse e-Giftcard, Tesco e-Gift Card, The Dining Out Card e-Gift card, The Entertainer e-Gift Card, The Great British Pub e-Gift card, The Restaurant Card e-Gift Card, Thomas Cook e-Gift card, Ticketmaster e-Gift Card, Toby Carvery e-Gift Card, Uber Eats e-Gift Card, Uber Rides e-Gift Card, Vintage Inns e-Gift Card, Virgin Experience Days e-Gift Card, Virtual Mastercard® Prepaid Card, Xbox e-Giftcard, Xbox Live Gold e-Giftcard, Zeek e-Gift Card and Zizzi e-Gift Card.
  • What to do when
    • For any cashback claims please contact TopCashback.
    • Some merchants may not be forthcoming with untracked cashback. We endeavour to chase untracked cashback but reserve the right to halt enquiries at any time. Please do not make purchase decisions based upon expected cashback as it is not guaranteed.
    • The vast majority of transactions from merchants track successfully, occasionally a transaction may not get reported. If you believe this to be the case, please submit a "Missing Cashback" query within 100 days of the transaction, we will be unable to chase up claims older than this.

First Utility - Helping You Cut Your Energy Bills

First Utility Logo

First Utility aim to make it easier and cheaper for people to manage their household bills and cut energy prices. When it comes to energy, the gas and electricity supplier will make finding the best deal and saving money simple and painless.

Since launching in 2008 to help customers spend less on what they need, they have become the largest independent energy and broadband provider in the country. They offer a range of straightforward and value energy plans, and also bill you monthly, while highlighting where further savings can be made.

Whether you are a new or existing customer, they will always offer you their cheapest prices and the best deals, and provide you with easy to understand bills. They will share usage and account insights, and provide tools which will help you lower energy bills by cutting out waste.

The My Energy money saving tool shows you how much you are spending and helps you calculate how much you could save on your bills. The First Utility app, meanwhile, allows you to manage your account on the go, meaning you can submit a meter reading and view bills. They are also committed to rolling out smart meters to all their customers by 2020, eliminating the need for manual meter readings.

First Utility Homepage Screenshot

Switching Made Easy


Switching to First Utility from one of the other energy companies, be it British Gas, Eon or someone else, is easy. All you need to do is find the best tariff for you and switch online. You will just need to provide some details about yourself, your existing supplier, where you live and your energy usage.

You will then be able to take advantage of a 14-day cooling off period, which you can use to make sure you are happy with the plan you have chosen, during which time you will be kept up-to-date about your new online account. You will be told when your cooling off period has ended and what your monthly payments will be, though your energy price may change depending on your usage and tariff.

Finally, you will need to provide an opening reading, which First Utility will send to your previous supplier, who will then close your account with them. Your first payment may come out straight away, depending on your Direct Debit date, after which you can change the date of your Direct Debit online. As well as dual fuel energy tariffs, you can also switch just your gas or electric to a First Utility plan.

First Utility Features
  • Fixed Price Gas And Electricity Plans
  • Forget About Providing Meter Readings
  • Sign Up To The Priority Services Register
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About First Utility

First Utility is the largest independent energy supplier in the UK. Why Pay More? Switch to First Utility and save £166

  • Trusted by one million customers in the UK
  • Fast, simple switching within two and a half weeks
  • First energy supplier to be recommended by Good Housekeeping readers
  • Rated ‘great’ on Trust Pilot with reviews from more than 13,000 customers
  • Number one energy supplier for customer service ratings according to consumer service ‘A Spokesman Said’.
  • Access to an easy-to-use app for on-the-go control

 

*Customers who registered at first-utility.com to one of our one year fixed term tariffs between 1 October and 31 December 2016 saved an average of £166 when compared to the average Big Six Standard Variable Tariff at the average energy usage for a medium household.

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