Debenhams Personal Finance OnCard Cashback

With our new OnCard Scheme you can now earn cashback when you use your debit or credit card whilst shopping in-store.

Merchant Notes

To earn OnCard cashback, you must first register your payment card on your TopCashback Account and activate the offer that you wish to earn cashback for. Cashback will only be paid on purchases made in-store after registering your card and activating the OnCard offer.

You can register as many payment cards as you wish, just remember to use one of them when purchasing in-store.

The offer is only valid for purchases made after you’ve activated the offer, and before the expiry date mentioned above. If your purchase is made outside of these dates, your purchase will not be eligible for cashback.

OnCard cashback is only available for purchases made on your registered card in-store, and not online.

Returning any of your items will void your eligibility for OnCard cashback.

The cashback will be calculated on the total card transaction value and credited to your TopCashback Account. If you use a gift voucher or credit note as part-payment, you will only earn cashback on the remaining value that’s charged to your card.

Pending cashback will usually appear in your account within 14 days, though in some cases may take a few weeks.

Please keep your receipt when you complete a transaction, as you will need to provide the receipt as a reference if you have to lodge a missing cashback claim.

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Cashback rates are subject to change, both up and down.

Whilst the vast majority of transactions from merchants track successfully, occasionally a transaction may not get reported. If you believe this to be the case, please submit a 'Missing Cashback' query within 100 days of the transaction, as we will be unable to chase up older claims. You must click through to the retailer and proceed with your purchase or transaction immediately and wholly online.

Please note that some merchants may not be forthcoming with untracked cashback. We endeavour to chase untracked cashback but reserve the right to halt enquiries at any time. Please do not make purchase decisions based on expected cashback as it is not guaranteed.See our Terms and Conditions for more information.

From time to time the information displayed here may be out of date.

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