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Co-op Insurance Reviews

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Reviews and experiences from TopCashback members who have shopped with Co-op Insurance. Review this merchant
Co-op Insurance Reviews
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As a lifetime Co-op supporter, indeed my father worked for them for 25 years, I have to say my experience of them on Topcashback has been shocking. I purchased home insurance on 30th Jan this year and yet nearly 9 months later it is still pending and not even confirmed. I have chased the payment through the correct channels but no response has been received from the Co-op.My insurance is still in place and the year will be up in a couple of months. Obviously I will not be renewing with the Co-op and can only advise truthfully on my experience to avoid the Co-op at all costs. Terrible !
  toppik555 | 04 Sep 2018 Report Abuse
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Purchased insurance in January, now mid July and no sign of pay out.
  Savvyshopper_uk | 21 Jul 2018 Report Abuse
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Although I have supported the CO-OP nearly all my life and indeed my Father worked for them fo many years their speed to acknowledge my cashback after taking out my Home insurance is a joke. Its over 6 months and still nothing even though my policy is still going. Honestly avoid using CO-OP at all costs.
  toppik555 | 16 Jul 2018 Report Abuse
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Took out insurance in August still not received my cash back !!!
  lovebutlins | 21 Apr 2018 Report Abuse
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Waited 6 months for payment to be confirmed and now told it could be up to 26 weeks more before payment is made :(
  bipmistry | 05 Mar 2018 Report Abuse
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Very slow payer
  dalgarno3 | 31 Dec 2017 Report Abuse
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26 weeks to get cashback is very poor. only 1 star
  wkazmi2017 | 24 Dec 2017 Report Abuse
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Took insurance out in June and still waiting for cashback six months later very poor would never have taken out the insurance if i had known this was going to happen as factored the cashback into the price of the insurance.
  anita_grant | 04 Dec 2017 Report Abuse
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takes to long to get the payout
  cupcakemilk22 | 17 Sep 2017 Report Abuse
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Took out pet Insurance in February 2015 (!!!!!). It is now nearly May 2017, over two years later - the cahback has been confirmed for a lomg long time, but still staes that it will be another 26 weeks until payable. Numerous nudges to CS - all they say is we're sorry. Advice would be that Co-op are avoiding the cahback payout - look at all the recent reviews. TCB should boot this lot off their site. Looks like cashback unlikely to be paid. NOT RECOMMENDED.
  Copperface | 27 Apr 2017 Report Abuse
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Co-op Car Insurance taken out Aug 2015 & STILL WAITING APR 2017 for my cashback even though its been confirmed!!! How can the Co-op & Topcashback allow this? If yo click on Co-op insurance they state 'Co-op Insurance believes in being fair and honest, putting customers first' !!!! Again how can Topcashback allow them to blatantly lie & continue to mislead? Avoid at all costs - they don't deserve 1 star. Totally disgusting.
  hueykablooie | 21 Apr 2017 Report Abuse
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Still waiting it will be a year on April 6th.
  gwynedward | 19 Mar 2017 Report Abuse
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Still no cashback, very disappointed. Avoid this merchant.
  STN2000 | 07 Mar 2017 Report Abuse
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Very slow to pay up; still waiting weeks after the stated payback time.
  STN2000 | 13 Feb 2017 Report Abuse
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Renewed my car insurance back in January 16, a year on and still waiting to receive the promised cashback. 26 weeks was the estimated time frame, 54 weeks have now passed..!
  Paulatt23 | 15 Jan 2017 Report Abuse
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Took out my car in surance policy over 8 months ago and still awaiting payment - ironically the information box on the transaction still shows estimate payable after 26 weeks...clearly not!
  jennyrockett | 11 Jan 2017 Report Abuse
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Its been 8 months since I took out car insurance and it still hasn't been paid avoid.
  gwynedward | 08 Jan 2017 Report Abuse
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I took out a pet insurance policy in January 2016. It is now January 2017 and the cashback is still on pending. I have been assured that this is still being chased but Co-op have yet to pay out. Read other reviews on other sites, Co-op are terrible for paying cashback. AVOID. I have even contacted Co-op who are blaming the cashback site.
  | 04 Jan 2017 Report Abuse
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