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Get up to £65.00 of your purchase back when you shop with BOXT Join TopCashback Free
Get up to £65.00 of your purchase back
when you shop with BOXT

BOXT Reviews

Judging by the BOXT reviews below, Topcashback members love shopping with the boiler installation company through us because of how easy it is to earn cashback with them. Some of the comments you will find include “very simple, quick cashback”, “moved to payable quickly” and “excellent after chasing them up — took just under two weeks to be payable”. However, you still might be surprised at how good the BOXT review feedback is on Trustpilot. At the time of writing, 98% of the remarks left fell into the Excellent category, with the other 2% being Good.

Customers who have left reviews seem delighted with how quickly BOXT install boilers and what a good job they do, with one saying: “Twenty-three hours from ordering online to waving fitters goodbye — all at a good price. I would definitely recommend to family and friends.” They are far from being alone in leaving positive feedback, with other remarks including “easy process from start to finish and the engineer was brilliant too”, “definitely recommend to anyone wanting a new boiler” and “could not be happier if I tried. Thanks BOXT and would recommend this company 100%”. Another example of the feedback provided is: “I’m delighted with my new boiler and I would highly recommend BOXT as a company of excellence and reliability.”

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BOXT Reviews
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No top cashback
I had a boiler installed by Boxt on the 27.3.26 I went through topcashback have recieved no cashback .
  Member2132839114453 | 14 Apr 2026 Report Abuse
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GREAT
Arrived on time , friendly engineer, works great and Cashback paid in 3 weeks ! A+++
  cocopop1 | 03 Apr 2026 Report Abuse
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Cashback declined
I used BOXT to install a new boiler, booking through Topcashback. Very happy with the service by the engineers and cashback initially tracked, but then was declined. After submitting a ticket, they said it was declined as "Existing customers not eligible for cashback"…which is pretty annoying as it was my 1st time using this company
  djf68 | 25 Jun 2025 Report Abuse
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Happy with service
I visited topcashback on a Tuesday. I followed the link to BOXT. I answered many questions and then I was recommended many different boilers to consider. I purchased one and requested delivery and installation the next day (Wednesday). I received an email requesting I send over some photographs such as the pipes underneath my boiler, etc. I did this promptly. The next day, (Wednesday) a boiler engineer arrived at around 9 am. He began removing my old boiler, whilst the new boiler promptly arrived at 9:30 am. He did the necessary work and fitted the new boiler and removed all trace of the old one. I am very happy with my boiler and the service I received. 24 days after having my boiler installed, the cashback has been paid into my account. I am not used to such a quick turnaround. 10/10
  trackaccessgirl | 22 Mar 2025 Report Abuse
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cashback didn't track
No cashback as it didn't track but then not a single click has tracked since October 24 so not unusual. Boxt installers were fine except they cocked up the TADO install, fixed that myself.
  strangelad | 09 Mar 2025 Report Abuse
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Fabulous from start to finish
I recently purchased a new boiler from BOXT, and I couldn’t be happier with my decision! From the moment I contacted them on the phone. Kevin, the technical engineer who i spoke was incredibly knowledgeable and truly went above and beyond to help us choose the right boiler for our home. He took the time to listen to our heating needs, explaining the differences between models and ensuring we understood what would work best for our space. His expertise and patience made a huge difference in our decision-making process—there was never any pressure, just genuine guidance. The installation was seamless. Dave B arrived on time, were courteous, and completed the installation efficiently while ensuring everything was working perfectly before he left. I was particularly impressed with his attention to detail and commitment to cleanliness—no mess left behind! Since the installation, my home has never felt more comfortable. The new boiler runs quietly and efficiently, and hopefully my energy bills will decrease too. I also love the added peace of mind knowing I have a reliable system in place with 10 years manufacturers guarantee to boot. Overall, my experience with BOXT has been fantastic, and I highly recommend them to anyone in need of a new boiler. Thank you, BOXT, and especially Kevin, for your exceptional service and quality product!" Oh, and the cashbask was with us shortly after the boiler was installed.
  savvysaver666 | 11 Jan 2025 Report Abuse
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Claim logged to try and claim cashback.
Unfortunately they have failed to track the transaction and I'm now several weeks into a wait to see if I'll ever get the cashback they advertise. I'm not holding my breath.
  cosmic_seahorse | 10 Nov 2024 Report Abuse
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Don't expect cashback.
Ok service from Boxt however don't expect cashback. Probably wont use again.
  ROBBYS93 | 11 Nov 2023 Report Abuse