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Get up to 28.35% of your purchase back
when you shop with Appleyard Flowers
Appleyard Flowers Reviews
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Reviews and experiences from TopCashback members who have shopped with Appleyard Flowers.
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Appleyard Flowers Reviews
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very slow cashback over 7 months
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stainek | 23 Dec 2018
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Very very bad service and flowers!!! Simply unbelievable. It was the second time when my boyfriend ordered the flowers to my office building in the city centre. On the day of delivery, 13th June he got the message that the flowers were delivered but I didnt receive them in my office and when he wrote to the support he was told the flowers were left outside of the building next to the door, the building full of different offices where lots of people walk by! When I went there to check there was, of course, nothing. After this situation my bf asked them to delete all his data from the system and never contact him anymore. On the next day, 14th June the support finally got in touch with the courier!who advised the support that the order was not delivered and this was an error! In turn my bf asked again for his data to be deleted from their system and for the money back because instead of making us happy they have created this mess. And today, 19th June (what you think?) I got the flowers! But they are old and ugly already and falling apart, how one can still send it?
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| 19 Jun 2018
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Claims to be 'faster paying' but I made a purchase in August 2017 and was paid in April 2018.
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punchy91 | 19 Apr 2018
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"Faster Paying" now means over 6 months!!!!!
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xandermarsden | 16 Mar 2018
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Shocking company. Ordered flowers to be delivered 8 March and received dispatch notification on 7 March. By 11 March I called as flowers never arrived, to be told that the flowers had never been sent because they were out of stock and the the dispatch notification was automated. I had been calling my mum every day to see if the flowers had been delivered and couldn't believe they'd never been sent! At no point was I told that the flowers were out of stock. If I hadn't called to check, Appleyard would have been happy just to charge me for flowers which were never sent. Very dishonest. The person on the phone pushed me to agree to accept a different bouquet "at the next available delivery date" (i.e. long after Mother's Day) and only very grudging offered a refund. Totally unreliable and dishonest company. Avoid!!
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52sarah52 | 11 Mar 2018
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I am still waiting for Cashback payments going back to July 2017!!! Not a good way to treat loyal customers!
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gretta5014 | 27 Feb 2018
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Their website does not work properly. After 2.5 days of back and forth with their support team I get asked to try again after 1 hour. Finally the flowers I wanted are no longer in stock (apparently) yet they let me waste hours upon hours of my time and theirs. Worst flower buying experience I have ever had. Avoid.
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hjshah | 13 Feb 2018
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No very good, still waiting for cash back after 6 months
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gretta5014 | 05 Jan 2018
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Appalling; purchase was made at Easter 2017 and it's now September and still no cashback paid, each time I check the period is extended, currently says 23 weeks yet it has a Faster Paying logo next to its name which I thought meant they paid quickly but according to TopCashback it doesn't! My Mum said the flowers were ok. Wish I'd used my local florist. Would never use again and would not recommend. Also makes me doubt TopCashback as the Faster Paying logo is misleading - if the merchant isn't a faster paying one then why are they allowed the logo?
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Jonghi | 09 Sep 2017
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Absolutely terrible service and product, flowers i ordered didn't get delivered then when they did deliver 2 days late they were wilted and half my original order was missing, the customer service told my mum to peel the outer layers from the flowers, to make them look better! what a joke, worst company i've used for flower delivery in my life and rude customer service
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| 29 Aug 2017
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Declined legitimate cashback don't use this joke of a company
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rmcara | 29 Aug 2017
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worst experience ever! dead flowers delivered to my nana in black ribbon like she was dying!
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becca_fish2k1 | 18 Jul 2017
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Awful service. Paid extra for specific date delivery and extra large bunch. First, they never arrived on date. At first they weren’t going to refund delivery. Had to argue my case. Second, the upgrade to size was nothing like what I paid for. Would never use again. AVOID!
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bluesnoop85 | 08 Mar 2017
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waited over 7 months for pay-out
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pennine | 06 Mar 2017
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I've waited 7mths for £1,21 hardly worth it.
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Chrissyrose_ | 30 Jan 2017
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It took about 7 months to get the cashback!
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SIMPSONH | 24 Jan 2017
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Extremely slow to receive - took months!!
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jro_1985 | 13 Dec 2016
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Very poor quality flowers - would not use again.
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qdex | 25 Jun 2016
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I ordered flowers for mothers day, as I couldn't be there and wanted to surprise my mum. They arrived in a lovely looking package, with a matching jug to display them in. upon opening the box to a half dead or dying bunch of flowers which ruined the whole surprise. Thanks for that Appleyard Flowers London. Next time I definitely won't bother.
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ashleighash1 | 08 Apr 2016
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Although this transaction tracked straight away, and I am still awaiting cashback to complete, I would bother purchasing from this retailer, as I order flowers for mothersday, which were packagedreally nice but, that was overshadowed by the dead flowers inside!
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ashleighash1 | 08 Apr 2016
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Avoid Like the Plague! Flowers delivered after 9 o'clock in the evening, nearly all of them brown and wilted after only two days. Submitted a complaint by on-line contact form and by email, Appleyard haven't bothered to reply to either in over a week...
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lumens | 12 Mar 2016
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