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999 Inks Reviews
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Reviews and experiences from TopCashback members who have shopped with 999 Inks.
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999 Inks Reviews
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Ordered on the 9th november never received called customer services 3 times emailed got generic auto response only after stating i will share how bad the customer service has been did they decide to resend the products which were nearly £50 would never recommend this company to anyone not even an enemy
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rls1985 | 13 Dec 2013
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Generally good order process - arrived quickly, well boxed, good price.
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karenandalanh | 03 Feb 2012
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Tracked but not paid.
Claim submitted months ago, but still "awaiting retailer response".
Will not use again.
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Trif | 17 Jul 2011
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Purchase made back in 2010. Tracked, queried after a while, but still "waiting for retailer". Not impressive.
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Trif | 14 Jun 2011
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tracked and confirmed all on the same day just waiting for it to go to payable
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Paul1973 | 07 May 2011
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Website stated the ink cartridges were in stock so I ordered them. When I chased delivery several days later I was told they were out of stock, but delivery would be within the next few days. When I still didn't receive delivery I chased again was told that some stock had come in but it had all been delivered to other customers, so I cancelled the order.
I needed these ink supplies urgently and they let me down big time.
I will not be ordering from these people again.
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| 04 Apr 2011
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Excellent products and service, can't be faulted, BUT ... cashback experiences abysmal. Used this company about a year ago, transaction didn't track and Top Cashback's efforts on my behalf have been to no avail. Foolishly, a few weeks ago I gave 999 another try and the same thing has happened. Reported it to Top Cashback but not holding breath on ever receiving the money which I thought I was due. Definitely won't use them again if nothing resolved this time.
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Joey_H | 08 Mar 2011
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Tracked very quickly. WINTER10 code worked for 10% discount. Note that cashback is paid on the EX VAT value of purchase.
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DarrenJames | 07 Mar 2011
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Terrible customer service from this retailer.
I ordered 2 ink cartridges and paid extra for 1st class recorded delivery as I needed them fairly quickly. Dispatch email received the day after stating they had been sent 2nd class!! When I queried this it was confirmed to me that they had, in fact, been sent by the method I paid for. Four days later when I still hadn't received my ink, I rang them and was informed that they had been posted out 1st class but NOT recorded (I chose the option of paying extra for this service).
Two weeks later and I have still not received the refund I requested and the ink hasn't turned up either!!
As they told me 3 times that my order had been dispatched and told me 3 different postage methods it had been dispatched by, I am very doubtful whether it was actually posted in the first place!!
Will not be using this bunch of incompetents ever again!!
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| 23 Jan 2011
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999 inks order was processed very quickly although two items were out of stock. I believe these will be received tomorrow, so would certainly recommend as only order 3 days ago. Would use again definitely.
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Burrnie | 16 Dec 2010
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Never tracked so submitted a manual claim. 8 nudges and then a posting got the offer of 1/2 of the cahback due. Too much hassle for a small amount of cash back suggest go elsewhere. Ink did arrive within 48 hrs!
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tumble24 | 07 Aug 2010
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Tracked quickly goods arrived in good time
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| 27 Jul 2010
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I bought some ink from this company back in March 2008.
The ink arrived fine and quickly, but the cashback never arrived, depsite me chasing it lots of times.
So seems ok to buy from them, but don't bank on receiving the cashback.
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tishnumf | 05 Jul 2010
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I bought some ink cartridges from this retailer in January 2010. I received the items promptly and as requested but that is where any positive feedback ends. Some 5 months on and numerous chases, the transaction is still not showing on my account and any cashback is not forthcoming. If you want ink quickly (though I am sure there are other equally good suppliers) fine but forget getting any cashback !
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Mattymoo | 24 Jun 2010
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tracked immediately & goods arrived promptly
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firsthawkeye | 09 Jun 2010
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TRACKED NEXT DAY! EXCELLENT COMPANY TO DEAL WITH
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MARRIS | 09 Jun 2010
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very efficient company to deal with
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Jules19 | 08 Jun 2010
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not the quickest delivery ! cashback has tracked - lets wait and see
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groucho | 04 Jun 2010
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Have used this firm in the past and have had no problems apart from their compatible inks being less than compatible!! However since ordering through cash back on 23 April I am 'pending'. received the order very quickly. Could this be my 4th refusal out of 5 cash back orders? I live in hope!!!
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1497026831 | 14 May 2010
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Speedy service and excellent value for money.
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| 14 May 2010
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Quick service, tracked immediately & excellent service...oh & 18% cashback!
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markgreggs | 11 May 2010
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1st order went through OK and was delivered on time. Placed a subsequent order and that was also fine. Both times cashback tracked within a day or so.
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balmcake | 07 May 2010
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