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Vestiaire Collective Reviews

There are only a few Vestiaire Collective reviews on our site, but that doesn’t mean you’ll struggle to find positive feedback from TopCashback members who have shopped with them through us. Take a look below and you’ll discover remarks such as “excellent service as always” and “always a pleasure using them, and a bonus with cashback”.

The Vestiaire Collective review feedback on Trustpilot is mixed, with shoppers who have decided to leave one split between rating them as excellent or bad. One delighted customer wrote: “Vestiaire is a safe online shopping environment to purchase beautiful designer items at an affordable price. I highly recommend purchasing from this site.”

There is plenty of positive feedback, with remarks including “love it. All items are as described. The experience is great”, “really good service and fast delivery. All items authentic and in perfect condition” and “quick to respond, trustworthy, fab goodies on offer. Could become addictive”. Another happy shopper stated: “I have been using VC for years, both as a buyer and seller. Great place to find authentic, second-hand designer items.” Log in to review

Vestiaire Collective Reviews
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They do no honour genuine claims, regular declines and the latest devaluing claims to a fraction of the stated tcb percentage
  Louise F | 23 Dec 2022 Report Abuse
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Do not pay the stated 3.15% cashback - less than 0.1% paid if you are lucky to receive any cashback at all from this company
  Louise F | 18 Nov 2022 Report Abuse
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Constantly decline genuine cashback claims
  Louise F | 09 Oct 2022 Report Abuse
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One of the worst selling platforms ever. They damage your items, refuse to reimburse you, steal from you. Please beware! I would not advise anyone to buy or sell from them. They are an insult.
  kkk135 | 26 Feb 2022 Report Abuse
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They are liar, refuse to pay the cashback that I should have
  Itsjustinyou | 05 Feb 2022 Report Abuse
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Declined cashback, even though it was a genuine claim. Item was purchased as being in the UK, after paying they changed the listing to show the item in France and it took weeks to arrive. Just look at Trustpilot for reviews!
  rachael1969 | 01 Dec 2021 Report Abuse
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Terrible experience - I purchased an item from Vestiaire, then re-listed it immediately as it was not as expected. I then get told by Vestiaire it is non compliant and I cannot sell it via them, when I bought the item via them in the first place! Their customer service is terrible and it is impossible to resolve the issue. Very frustrating and disappointing situation
  Member6100059875410 | 13 Jun 2021 Report Abuse
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Great experience!
  hendrickschanel | 03 Jun 2020 Report Abuse
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excellent service as always. Always a pleasure using them and a bonus with cashback
  C4rlob | 24 Oct 2018 Report Abuse
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When youre buying goods anyway, earn more using TCB
  PennyCF | 15 Jun 2017 Report Abuse
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Rubbish. Order a skirt it was firstly tracked at less then a third of the price I paid then. I have to call the company twice from them to ship the item only to then be hit with a £20 delivery charge. Horrible company will not be buying from them again!
  NahidaBegum | 21 May 2017 Report Abuse
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At 22 weeks for payment this is too much, and most times I have to chase up and nudge and get TCB involved
  dencurrie | 01 Aug 2016 Report Abuse
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WONDERFULL
  ays_chg | 07 May 2016 Report Abuse
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Awful company which sold me a fake handbag (had it professionally authenticated) and refused to refund my money.
  xcleo29 | 25 Oct 2013 Report Abuse