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Trampoline Warehouse Reviews

Reviews and experiences from TopCashback members who have shopped with Trampoline Warehouse. Log in to review

Trampoline Warehouse Reviews
	delivered exactly when stated. grandchildren very happy
	tornashian \| 03 Jan 2019 Report Abuse
	Great customer service
	Annelisa \| 03 Jun 2018 Report Abuse
	A terrible company who only delivered 3 out of 4 boxes. Don't use them, they are useless.
	\| 04 Jul 2017 Report Abuse
	This awful firm only delivered 3 of the 4 boxes needed to put the trampoline together. They are incompetent and useless. Don't use them, you will have very disappointed children.
	\| 04 Jul 2017 Report Abuse
	Cashback paid really quickly. Thank you! :)
	Snoozy_Susie \| 06 Jun 2016 Report Abuse
	The trampoline order arrived incomplete. It was also delivered one day late. Normally I would not be too fussed, but if it is a gift for a child who is looking forward, then it becomes bothersome. Reading other reviews it seems incomplete orders are a chronic issue with Trampoline Warehouse.
	\| 17 Jul 2013 Report Abuse
	I was happy with my purchase a year ago, but over the moon with the customer service I received this week from two members of staff. My trampoline blew away and was damaged, the staff were extremely helpful and spare parts are on their way to me. Highly recommended!
	\| 05 Apr 2013 Report Abuse
	I pursuaded my mother to buy a trampoline from Trampoline Warehouse on line rather than going to the super market or high street stores. This was the worst mistake i have ever made. The trampoline arrived incomplete with no delivery note or instructions! A delivery note would have been useful to tick against what we had received. After finally receiving the instructions we could see that there were even more parts missing! When we thought we had finally received all of the parts it was until we tried to put the trampoline together that we realised that there were more parts missing. In the end my mother had to ask for a full refund and for the goods to be returned. I am thoroughly disappointed with the service provided considering they are a trampoilne company specialsing in trampolines. The question is how could they get this so wrong! I can only hope that the cost of returning the goods will be paid for by the company as they have completely messed up from start to finsih! The goods arrived quickly after purchase but who wants to receive parts of a trampoline!
	\| 09 Aug 2012 Report Abuse
	Speedy delivery & excellent product, but the free gift that was supposed to come with the trampoline did not arrive! Not especially worried about that, but please don't advertise free gifts if you are not going to supply them.
	lukejosh \| 11 Oct 2011 Report Abuse
	This is not a reflection on cachback - this is a review of trampoline warehouse. Trampoline Ware House - experience from 9 August to 15 September. I ordered trampoline tent for my daughters trampoline. One of the items that really caught my eye when I was googling for this item was the very bold and often repeated - FREE DELIVERY on their website and tag line. Of course I know the size of the trampoline (as I bought it) but I also measured it following their instructions on their site. When the item arrived, a tent for the 12 ft trampoline, it would not fit. We only got s far as trying to put the base on - no way near 12ft. so I packed it back up (other items for the tent were never even opened) and returned to them with their return packing. I had to pay the return postage. What is causing me to caution people about this firm is that (1) items are not as described - what is sent is not fit for purpose as they are completely the wrong size! I mean far off. So - it had to go back. They advertise in big letters and often FREE POSTAGE but if you return the item - even if it is not fit for purpose, they will deduct £15 for postage. They also took close to 3 weeks to refund me "some" money. Imagine - charged me £15 for postage PLUS I had to shell out £15 to send it back. I would like to warn every one about this expensive mistake of using this company. steer well clear
	\| 22 Sep 2011 Report Abuse
	Great trampoline. Excellent quality. Good customer service. Fast cashback payment.
	K3006 \| 07 Jul 2011 Report Abuse
	Good retailer. good communication and good cashback. I would definitely use them again if I were to buy another trampoline, but since the one I bought is so good , then this is not very likely.
	jenat7628 \| 15 Oct 2010 Report Abuse

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