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ScarletBea | 17 Jun 2022
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It's great to hear you are enjoying the retailer. On average a retailer via their cashback network will take around 12 weeks to respond to a missing cashback claim. This is because their cashback network works with a lot of different retailers and sites like ours and so it takes them a while to review each claim and feedback with a result.
The best way to get your cashback in the speediest way is by getting it to track without a claim. There are some general tracking tips such as clearing cookies and cache before logging in and disabling adblockers as this can help ensure we’re seen as the site that led to the purchase.
-TopCashback Support
TopCashback
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