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The People's Operator Reviews

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Reviews and experiences from TopCashback members who have shopped with The People's Operator. Review this merchant

The People's Operator Reviews
	Quick and efficient switch from previous network. Customer service were very helpful. Would recommend.
	sterma \| 17 May 2014 Report Abuse
	TPO is a great MVNO - the signal quality is superb (as you might expect from the network they use being EE). I find the allowances are very good value (£14.99 for ultd mins+text and 3GB of data) and I've had a straightforward experience with them. The online account portal gives unbilled information and is pretty up-to-date, the online cs is very comprehensive and actually resolve queries (not like other providers that will ask you call the helpdesk as the online dept can't help). It's very refreshing to have a service like this - Internet too is very good (I am just waiting for 4G/LTE to be turned on at somepoint; However, I do get good speeds with on 3.5G). Anyone looking for good value, good service and ease of use, I'd recommend TPO.
	\| 17 May 2014 Report Abuse
	Seemed to go smoothly - sim arrived quickly & activated no problem. Cashback tracked & confirmed quickly, just waiting for it to go payable. Have to say CS were difficult to get on phone & instant chat very slow (felt like they were chatting to 10 people at the same time). Waiting on number port - 3 working days is too slow.
	jnm21 \| 17 May 2014 Report Abuse
	Customer service helpful and friendly. Ordered sim only pack. Very good value and good service.
	salesmaniac \| 16 May 2014 Report Abuse
	Cashback tracked quickly and was paid within 4 weeks I would recommend TPO to anybody, despite being a new and relatively unknown company they are excellent. Customer service were very helpfull when setting up my account, they are based in the uk and you can understand every word! Makes a change! The range of packages is good and are very very good value for money, I got the all inclusive package, that's unlimited texts, calls and Internet all for £14.99 a month! Unbelievable, and on top of that 10% of my monthly payment goes to a charity of my choice which is the local hospice that cared for my husband. They use the EE network so coverage is the best in the uk. So if you're looking to change your mobile service provider to one that doesn't rip you off take a look at TPO.
	Traceymbe \| 16 May 2014 Report Abuse
	Overall good experience with TPO. Grabbed myself a great deal for SIM only and got a month free with the cashback! Have already recommended!!! x
	ashflex \| 16 May 2014 Report Abuse
	Personally I would highly recommend as very good coverage and I love the customer service!
	aishaukhan \| 16 May 2014 Report Abuse
	High cashback and 3 months half price, may be unknown but use a reliable network, worth a go at a an amazing value
	danielo \| 16 May 2014 Report Abuse
	very quick payment. Top class
	vishnu124 \| 16 May 2014 Report Abuse
	I got the cashback for this product no problem and have had 1st class service from the operators. I'd recommend the People's Operator to everyone.
	walla1 \| 16 May 2014 Report Abuse
	Excellent experience-good company with UK customer service-strong online help and excellent packages -coverage works well for me- quick cash back payment. All good.
	walterdickie \| 16 May 2014 Report Abuse
	Cash back tracked and paid quickly. Excellent UK based customer service. Plus charity contribution. Would highly recommmend
	suenel \| 16 May 2014 Report Abuse
	Tracked fast now payable after only 4 weeks thank you so much
	nathanelijahgrainger \| 08 Mar 2014 Report Abuse
	I had to chase up the cashback, but it did arrive and I couldn't be more happy with the phone service
	mccorry \| 02 Sep 2015 Report Abuse
	overall for new company very efficient and actually nice to speak to CS - I Know - unbelievable but true
	Magiq \| 05 Jun 2014 Report Abuse
	Overall good experience though it was difficult to find the settings I needed to manually enter and the billing section of the account page is blank for me
	samjac \| 19 May 2014 Report Abuse
	Very Good reception in Greater Manchester friendly customer service Voicemail The ideal sim only service thank you.Even supply micro or nano sims too.What ever is required
	magic08 \| 17 May 2014 Report Abuse
	having signed up for the PAYGM contract at the beginning of last month, i'm still waiting for my cashback, whereas some folk have already received theirs...my cashback tracked quickly but as for the service offered, i find my internet cuts out from time to time, so it gets a bit frustrating when you need to access information quickly, calls however are flawless, having had no issues making or receiving them i have noticed a few TCB members mentioning issues with Customer Services, I haven't had the pleasure of contacting them as yet, but have noticed on other websites other people having the same problems not being resolved in a timely manner, but instead of ''having'' to ring them, there is now an 'online chat' option, which should allow them to resolve issues quicker, rather than being stuck on hold for a hour and getting nowhere its worth noting that TPO uses the EE network, should people be concerned about signal coverage in the area
	androidgamer \| 16 May 2014 Report Abuse
	Good customer service and good value .Apart from their name being virtually unknown they use EE network and provided your coverage is good apparently 98% of UK then it is good reception and service. I had to replace my sim that was accidentally damaged after a few months this was done at no charge.Initially going for unlimited data minutes and text.My brother was suggesting thatper month 3gb data limit was not good yet I am yet to convince him to move from Giffgaff.To me that is fine with already an home wifi never need the total amount.
	\| 16 May 2014 Report Abuse
	Cash back tracked and paid quickly. Good service also. Competitive rate and good customer service
	lcp88 \| 16 May 2014 Report Abuse
	I got the cashback after 8 months, other than that TPO service is good for what we pay, UK call center take forever to answer calls.
	proarora \| 30 Mar 2016 Report Abuse
	serivce is ok, cashback was stated as 3 weeks (faster paying) but its more than 8 weeks now and still not news about it
	Dstars \| 20 Feb 2015 Report Abuse
	Good but not great. Reliable network but poor customer service. I rang to cancel having seen a better deal from Vectone. They retained me with a promise of one month free but did not apply the credit to my account.
	oakley1975 \| 17 Sep 2014 Report Abuse
	Thanks for cashback but , that was took to long time for the cash refund.
	postorka1971 \| 04 Oct 2015 Report Abuse
	I've waited a while to write my review, giving TPO ample time sort out issues as per notes re posting comments, but enough is enough. No problems with TCB, 5* for TCB, all problems lie with the merchant TPO. Initially my number did not port on the date promised but, not a big issue, CS resolved it and it went through. Then, about 2 months ago, my service went haywire! Unable to receive any calls or texts and people calling are told my number is not in use! I can still make calls, so the number is not dead, (I can't send texts mind) but what is the use of a number if you can't be contacted on it! When I finally got through to CS, after days of trying and getting sick of their 'Tetris' music, they said it would be resolved promptly. That was over 5 weeks ago! No contact, no action/update on the service ticket and, most importantly, a number that I have had for well over 10 years is still not working! Unsurprisingly, I have not recommended TPO to any family or friends and I could not, in good faith, recommend them to any TCB members looking to change their mobile provider.
	Eostero \| 14 Jul 2014 Report Abuse

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