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Parcel2Go Reviews

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Reviews and experiences from TopCashback members who have shopped with Parcel2Go. Review this merchant

Parcel2Go Reviews
	Not tracking from 1st Sept Tracked fine for months @ 1.05% But as from 1st Sept multi daily purchases have failed to track completely, except for a single PrePay Payment. This also seems to coincide with their Website Upograde/Changes
	UKJeffP \| 11 Sep 2023 Report Abuse
	Doesn't track correctly! Only tracks for one parcel, so if your sending five, you only get cashback for one!
	prhagg81 \| 22 Nov 2022 Report Abuse
	Track very quickly, but majority of the time does not track the correct amount
	chetc \| 15 Nov 2021 Report Abuse
	Beware , easy to book and pay, all's good till things go wrong then the helplines are useless they just want to blame the courier firms and do nothing
	Member1295597199027 \| 16 Dec 2020 Report Abuse
	Cashback is good and paid reasonably quickly. However the Parcel2Go Courier Services leaves a lot to be desired. I now use a different much more reliable Company.
	harley49 \| 03 Dec 2020 Report Abuse
	Ok, happy with delivery, but even though I followed their instructions online, they claimed my parcel was too big and as such owed them money.
	davej59 \| 05 Dec 2019 Report Abuse
	Well cashback what cashback, thought I'd give them a try as they were on here. Waste of time, didn't track and after more than a year it's finally been declined. Superb of TCB for trying though, wont be using them again as they wasn't that cheap anyway. Going to Hermes direct and dropping off my parcels has saved me a fortune. Given them a go https://www.myhermes.co.uk easy price bandings for weights so on some things they even wipe the floor with Royal Mail.
	doodles77 \| 14 May 2013 Report Abuse
	Irrelevant now that cashback is not offered, but never tracked, took a year to get a response after submitting a claim, final outcome was "not customer's first order" which is a lie. Would be wary of using again unless they are truly the cheapest option around.
	mickeymarcus \| 14 May 2013 Report Abuse
	Never paid out, took 6 months + to hear from them, Met all the criteria. Rubbish
	Morag101 \| 12 Nov 2012 Report Abuse
	Cashback declined I have used the same way to claim cashback on Parcel2go for many years, then all of a sudden my purchases get declined with the response "The network has advised we haven’t been seen as the reason this order was placed, usually this means another marketing channel was credited with the sale. This does mean that we aren’t able to source any funds on this purchase". I don't use any other "marketing channels" I am still using the same way to book parcels now and they are showing as confirmed! Just a con over the Xmas period
	shirleyg386 \| 27 Mar 2024 Report Abuse
	3 cashback rejected Decided to try them and sent 3 expensive parcels. Everything tracked ok, waited 3 months and now all 3 rejected. There are other parcel companies to use and I will be not using this place in future.
	wbuk \| 01 Feb 2024 Report Abuse
	Doesn't track As others have said it has stopped tracking
	jahid_92 \| 17 Nov 2023 Report Abuse
	Avoid Th 50% off for new customers doesnt work. the live chat is useless. Tey havent got a clue and keep swapping agents. the website and chat is slow.
	bestkoala \| 13 Nov 2023 Report Abuse
	cashback Tracks the amount I've sent since using it, apparently spent £0 so therefore I get nothing back. Paid over £50 in postage in a week but says I haven't paid anything! Beginning to think it's a con to gain more customers.
	DannyVRS184 \| 11 Oct 2023 Report Abuse
	Stopped Working I use both this site and Virgin and it was great with no issues until around two weeks ago and now it does not track at all
	RichardUKDE \| 11 Oct 2023 Report Abuse
	Doesn't track anymore Used to track purchases/cashback within hours - now its completely dead. Despite over 14 transactions over 2 weeks nothing appears. Its either broken or a simply old fashioned con.
	crippsacars \| 08 Oct 2023 Report Abuse
	Hasn’t tracked any purchase since august 2023 Cashback has reduced drastically and now seems to have bug where nothing is tracked / lodged lots of missing cash backs
	footyclarebear \| 01 Sep 2023 Report Abuse
	My cashback for 6 months has not appeared and I use this merchant weekly No cashback received
	shorts1 \| 31 Jul 2023 Report Abuse
	Never tracks at a correct amount Never tracks at correct amount if you booking more than one parcel will only track for one Very disappointing
	MARTA_EUSTICE \| 17 Feb 2023 Report Abuse
	works out the cashback wrong i spend £200 a month on this website and get 2p back
	ChrisJamesCustoms \| 02 Feb 2022 Report Abuse
	Utterly useless
	kriswildheart \| 13 Jan 2022 Report Abuse
	Awful company, the amount of stuff that doesn't get delivered, are they incompetent or thieves you decide!
	andybc1409 \| 04 Mar 2021 Report Abuse
	The worst courier handler Ive ever used. Fine if you dont have any problems but as soon as you do these are a complete nightmare to deal. I had to report them for really shady business practices to trading standards and the ombudsman. AVOID!
	Hellfire333 \| 03 Nov 2020 Report Abuse
	Didn't pick up the last 5 collections I placed as I had paid for. Then someone turned up over a week later to collect a next day collection but 7 days late. Would never use again
	novaxray \| 15 Sep 2020 Report Abuse
	Basically Parcel2Go have damaged an item of mine and i'm £195 out of pocket. I was aware the item was on the restricted list (toilet pan) but it was extremely well packed and should have been safe. It arrived smashed to pieces and in all honesty Parcel2Go couldn't have cared less. Avoid using at any cost, seems soon as there's an issue they'll just wash there hands of it. Their restricted items list basically allows any drivers to beat the cr*p out of the parcels as they know there will be no comeback to them. Shocking service, cheesy responses to emails, you can sense they're not bothered.
	jrance1 \| 02 Dec 2019 Report Abuse

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