Microsoft Store Reviews & Feedback From Real Members
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Microsoft Store Reviews

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TopCashback members who have made a purchase from them have rated Microsoft Store three stars out of five overall. Customers who have left positive feedback state they did so for reasons such as the great prices found on their website, the superb products and service offered and because they received a “fantastic deal on a fantastic product”.

Other positive reviews highlight the fact that their item was delivered before expected or the customer had enjoyed a smooth renewal of Office 365. In terms of cashback, not only are many members happy with the amount they receive, but others have left comments such as “tracked within hours, cashback received promptly”, “always tracked first time and always moved to payable fairly quickly” and “really happy with how quick it became payable”.

Despite having a ‘bad’ overall rating, positive reviews left on Trustpilot commend Microsoft for their world-class support in replacing a faulty product within three days and the very helpful customer service received when someone contacted them about an issue with delivery.

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Microsoft Store Reviews
friend icon Terrible service from MS got 6.20 cashback when should have been £37. Took two years to get a reply to say my cashback was denied!!
  sjpettit01 | 14 Sep 2015 Report Abuse
friend icon Watch out if you include Office 365 with anything you buy - especially if they are to be gifts - they start the Office 365 subscription as soon as it's paid for, you might not have the machine for a few weeks but the subscription becomes live immediately - much better to order it on the day you give the gift or you lose all the time between the ordering and the opening of the gift - unless you download it, install it and then it'll just sit there ready - using up part of subscription for doing nothing.
  Falcon262 | 22 Nov 2014 Report Abuse
friend icon Like many other was expecting 12.5% cashback and got more like 2% lodge a claim and still waiting I will not be buying from Microsoft again. Really poor !!
  sjpettit01 | 22 Feb 2014 Report Abuse
friend icon This was my my first failure at getting cashback. Apparently the transaction was tracked to someone other than TopCashBack so nothing will be forthcoming. I never liked Microsoft much anyway, so will avoid purchasing anything from them in future
  MickZ | 21 Feb 2014 Report Abuse
friend icon Purchased in January 2013. Didn't track and still no response.
  Peragon | 07 Jun 2013 Report Abuse
friend icon Don't accept debit cards as a payment method. It's truly stupid.
  | 19 Dec 2012 Report Abuse
friend icon when I bought the Windows 7 product, the cash back rate shown was 30.3% but what was tracked was ony 15.15% - which means a big difference considering how much the product cost. To be very honest, I would not have bought via TopCah back if not the high cash back rate. I enquired about the rate change but it seems that there is little they can do to update the rates on a more timely basis. Alas, quite disappointing really ...
  gidiet | 31 Dec 2010 Report Abuse
friend icon tracked item is showing at less than 50% of what it should be, item was delayed. Constantly lied to by customer support at MS and so far after a week of putting in a claim not a word from topcashback. not happy.
  darrengg | 22 Dec 2010 Report Abuse
friend icon Tracked quickly but only 15% instead of 30% for a software purchase!
  essaybee | 09 Dec 2010 Report Abuse
friend icon WINDOWS35OFF code doesn't work. Checkout amount doesn't change. I tried to enter code again and it says "Code has already been used".
  shopper987 | 14 Sep 2012 Report Abuse
friend icon Cashback clearly being offered at 28% on Office Products. Actually tracked at 17%. Submitting a claim as it appears to be happening too often so feel that this is being missold/wrongly advertised.
  davidhoward81 | 03 Apr 2012 Report Abuse
friend icon Though this store is not Microsoft themselves, the Microsoft store is endorsed by Microsoft. When you go to uk site of microsoft.com and place an order, you get redirected to this store.
  sathy | 05 Jul 2011 Report Abuse
friend icon Be aware that you are not buying from Microsoft. Microsoft Store is the trading name of a Germany reseller of Microsoft products, called Arvato Distribution. The following appears at the bottom of their web page: Copyright © 2011 Microsoft This site and its services are provided by arvato distribution GmbH, an independent reseller of Microsoft. I add this, because a number of comments appear to aim their criticism at Microsoft Corp.
  KSR | 29 Mar 2011 Report Abuse
friend icon I would advise reading all the comments, and noting how long ago some of the positive ones were created. Me, I will give this monolithic "law unto itself" conglomerate a miss, as I do not have any confidence I would get any money from them at all.
  mateypeeps | 30 Nov 2010 Report Abuse
friend icon Hi, finally found relevant link on MS site but no Kinects available. Doesn't give a price and no indication when they will be back on sale apart from "soon".
  stan4th | 30 Nov 2010 Report Abuse
friend icon be careful of this retailer they keep giving me cashback, 4 times to be precise, one i am entitled to and it looks like they are going to take it all back even though i am entitled to £15
  catlovers18 | 03 Nov 2010 Report Abuse
friend icon bought microsoft office frm them was supposed to get £62 cash back but up to now (several months later) I am still waiting for over £27 of it. Not v.impressed. Wouldn't recommend.
  Lynny_Lionheart | 13 May 2010 Report Abuse
friend icon Tracked fast awaiting delivery of product
  Mrip | 21 Apr 2010 Report Abuse
friend icon Had a few issues with the cashback tracking but got sorted and very quick payment.
  Ace_Rimmer | 12 Mar 2010 Report Abuse
friend icon Transaction date 25/9/09. Missing cashback claim submitted 6/10/09. Several nudges since but £9.38 cashback for software purchase still not received.
  Pepsi_555 | 23 Feb 2010 Report Abuse
friend icon this was easy to purchase, I had no issues downloading the software and it is working really well. website is straightforward to use and office 2007 has some superb tools!
  suzemclean | 09 Oct 2009 Report Abuse
friend icon Quick tracking but it has added the cashback twice so I'm expecting to lose some
  MartinW71 | 02 Sep 2009 Report Abuse
friend icon showed up within hours of order
  catlovers18 | 08 Aug 2009 Report Abuse
friend icon Had to submit enquiry, but received within about a week from then.
  Mel82 | 09 Apr 2009 Report Abuse
friend icon this tracked the same night in pending section so so far so good!
  Lynny_Lionheart | 07 Apr 2009 Report Abuse
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