TopCashback FAQs and Help

Do I need to be signed in to my account to use the TopCashback Browser Extension?

You do need to be logged into your account in order to earn cashback, even if you’re using the TopCashback Browser Extension. Don’t worry, though. If you shop with a brand that we do offer cashback at and you’re not logged in, you’ll still see the TopCashback logo flashing at the top of your browser and a dropdown asking you to activate the cashback. By clicking the “Activate Now” button, you’ll be brought to the TopCashback sign-in page to securely log-in and start earning cashback.

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Can’t find what you are looking for? We are very sorry to hear that, but don’t worry you will be able to send us a 'support ticket' and we will get back to you as soon as we can.

Did you know?

"During 2015, TopCashback employees collectively raised £2077.94 for The Alzheimer’s Society through fund-raising activities."
Customer care team
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