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Get up to £53.55 of your purchase back
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Eurogrand Reviews

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Reviews and experiences from TopCashback members who have shopped with Eurogrand. Review this merchant
Eurogrand Reviews
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Claim rejected after over a year of just sitting on ice
  ocramc | 19 Mar 2013 Report Abuse
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Failed to track, following a claim it was rejected due to "another merchant being linked to the transaction". This is utter rubbish - just EuroGrand avoiding paying their dues. Avoid this one
  thelovelyflower | 07 Mar 2013 Report Abuse
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didnt track, a month later still not tracked, issue raised and now awaiting
  wyattharris | 05 Mar 2013 Report Abuse
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Not a good expereince so far. Deposited and played money as directed, but four weeks later still not tracked.
  brid144 | 03 Mar 2013 Report Abuse
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Customer service of Eurogrand is really poor. Took my first deposit (of £20) three times and wouldn't refund. Also cashback did not track and claim was declined. Took several months to get a response.
  Ryan_Dias | 03 Feb 2013 Report Abuse
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Played on 28/12/12 and did everything I needed to. Didnt track. Claim submitted, so we'll see what happens.
  stever3105 | 22 Jan 2013 Report Abuse
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Cashback did not track and nearly four months later it was claimed that another referrer had been credited with the sale(but significantly confidentiality prevents them saying who). Feels as if my employer has paid my wages to a stranger because they have somehow hacked into my payroll department and there is nothing anyone can do about it. My advice would be: AVOID EUROGRAND LIKE THE PLAGUE. THERE ARE MUCH BETTER ONLINE CASINOS OUT THERE AND YOU WILL PROBABLY JUST LOSE YOUR MONEY.
  tripnip | 17 Jan 2013 Report Abuse
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Didn't pay out - and didn't even provide Topcashback with a reason why. Met all the terms and provided all the details to Eurogrand. I guess they work on the basis that they can make more money by not paying the cashback (Mine was for a £45)
  snoobie | 16 Dec 2012 Report Abuse
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DONT BOTHER! Didn't track and had to submit a claim. This was over 3 months ago and still nothing. What a Scam!
  cutiepie4311 | 11 Nov 2012 Report Abuse
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DO NOT USE THIS ONLINE CASINO!!! They took my £20 deposit twice, so I asked for 1 of them to be refunded, but my balance went from £40 to £0. now I have to wait 4 days before they will refund the £20 and then another 4 days until it's back in my account. as for the 2nd £20 looks like i've lost it! and as i haven't bet the minimum requirement I probably won't get the £50 cashback.It seemed too good to be true and my experience on the phone to their customer services was very poor. 20 mins to be told that they would email me!
  N3JLY13 | 14 Aug 2012 Report Abuse
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avoid this one like the plague, i did everything it asked, provided proof, and yet its been over 7 months waiting for eurogrand to even answer my claim. they just try and wait till you get bored and dont bother with it anymore. im not letting this one rest.
  | 03 Jul 2012 Report Abuse
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First time a purchase through Topcashback hasn't tracked according to Eurogrand Casino. Never ever had any problems with the other 20 or so merchants used on Topcashback. Clearly a lie, confirmed by all the other comments here. How can you trust a casino which employs such tactics? Ask yourself, are their games rigged too? Wouldn't touch them with a bargepole.
  shipshape21 | 03 Jul 2012 Report Abuse
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No cashback received - despite waiting several months and submitting a claim confirming all the signup details. I would avoid them...
  behindmydoor | 01 Jul 2012 Report Abuse
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AVOID - They refuse to pay any cashback at all.
  | 07 Jun 2012 Report Abuse
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cashback my get tracked if your lucky but geting the money payable is another issue! Avoid
  dave_gard | 19 May 2012 Report Abuse
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over 2 years and 20 nudges later claim is rejected with "I’m afraid that the merchant has taken the decision to decline your missing commission claim, no information in helping to clarify as to why this decision has been reached " The biggest gamble is whether they'll pay you cashback - on terrible odds for that one. Top cashback just brushed it aside.
  | 16 May 2012 Report Abuse
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They won't pay - avoid!
  mattyk | 16 May 2012 Report Abuse
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I HAD THE SAME "CANNOT TRACE DETAILS OF ACCOUNT"AND NO CASHBACK WAS FORTHCOMING.THIS A TOTAL CON,SURELY THIS IS A TRADES DESCRIPTION CASE?
  | 23 Mar 2012 Report Abuse
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A complete fraud, avoid like the plague.
  jamesharrison | 21 Mar 2012 Report Abuse
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Just been told by TopCash Back that these lot are not giving me my cash back. I desposited and wagerd well over 30 pounds and did not recieve anything back. I dont really feel topcash back thought my corner. My opinion is that this is a con and I would suggest users stay well away!!!
  jdickin | 03 Feb 2012 Report Abuse
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do not use, i spent and lost £400 on this site, and havent even got the cashback to show for it! 4 months and still hasnt tracked, constantly been on to top cash back who do nothing about it and just let the company get away with it!
  kazzysammy123 | 03 Jan 2012 Report Abuse
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21 months later, still no cashback. Please do not use, they do not pay. Numerous emails to topcashback, nothing done.
  | 05 Dec 2011 Report Abuse
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Awful!! Avoid at all cost! The £45 promise is tempting but I can assure you it won't be tracked. Put a missing claim into tcb and the claim has been put to Euro Grand. Apparently it takes 2-3 months just to get a response.
  mgruchy | 29 Oct 2011 Report Abuse
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9 months on - still nothing happening...deposited and used the required amount - please tell me what I need to do...
  tjbehe | 26 Oct 2011 Report Abuse
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No track, no follow up, no point in even sending a query... Lucky enough to have made a thin profit on my required stake - but the only reason (as with everyone) is the promise of £60. Rubbish. Becoming the trend.
  Silhouette | 08 Sep 2011 Report Abuse
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