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Energylinx – Compare all Energy Suppliers Reviews
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Reviews and experiences from TopCashback members who have shopped with Energylinx – Compare all Energy Suppliers.
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Energylinx – Compare all Energy Suppliers Reviews
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I wouldn't recommend these guys. Bit of a joke as still waiting for my dual fuel cashback from my signed in May. This retailer received the cashback from the supplier in June (which I can confirm and prove). 4 months later I am still waiting!
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ArifT | 16 Oct 2016
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Cash back tracked and paid no problems...... however the energy switch was a complete disaster and they stopped responding to my emails when I wasn't trying to chase it up. After giving up, my chosen supplier contacted me 6 MONTHS after my request to change! Avoid
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stuartbe31 | 23 Sep 2016
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5 months on and although transaction has been confirmed no sign of payout.Not wasting my time with this website again.
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nurialapuria | 30 Aug 2014
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Cashback EnergyLinx dual fuel switch started June 2013. Did not track. EnergyLinx D/F switch form had only one entry for meter numbers (useless for a dual fuel switch). This required me to phone the new supplier to provide mandatory MPN so the switch could proceed. My switch is completed by the way. Energylinx showed little interest when I emailed them. TCB Missing Claim update... "is likely to take from four weeks to several months (often longer with contract/policy based transactions) to complete, and we may not be in a position to update you until the final decision has been made." Bad experience in my case. Use at your own risk.
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androidandy | 27 Aug 2013
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Used Energylinx on 24 May 2013, believe i followed instructions to a tee, nothing tracked despite ticket being raised with TCB
Sadly i have to echo what others have said "avoid like the plague".
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waterstar | 14 Aug 2013
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Utter let down.
7 months and still no cashback paid !!
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q44q | 17 Apr 2013
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Transaction completed 3rd Dec & tracked fine. Now 8h April and still no cashback, so not looking good. After 10 weeks passed got the TCB "sorry it's taking longer than expected" message but nothing since. If you're using the cashback to cost your energy change, then via this company may not be a good idea.
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Hawkmoon | 08 Apr 2013
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I followed the instructions to the letter on this claim, and I took out this claim in June 2012. I chased my £17.17 cashback and now my cashback claim has been changed to £0. The website says there are a number of reasons that this has been changed to £0 and none of them are appliable to my claim as it was logged correctly. I have no way of fighting this which makes it very poor customer satisfaction.
Won't be using this supplier again
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Raver0702 | 07 Apr 2013
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I wouldn't use these again, as although my transactions tracked successfully as soon as my utility switch completed, the value of my cashback reduced to zero and although topcashback has chased, I'm still waiting 5 months later. I would definitely go elsewhere next time.
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NicAnd | 01 Apr 2013
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Still waiting after submitting a ticket after 3 months.
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mark555 | 24 Nov 2012
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Terrible... total failure all round.
Failed to track and retailer failed to switch energy supplies (despite sending a confirmation letter in the post).
All I got from this transaction was a headache. AVOID.
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ianuk1975 | 16 Oct 2012
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Terrible retailer. Carried on with switching my electricity even though I told phoned them to stop well within cooling period. I rephoned to ask why they had carried on with the switch and they said they had no record of me phoning and did not record their calls. Its a simple con. Do not use them. Beware.
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joewestaby | 21 Sep 2011
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Transaction doesn't track straightaway.I'm still waiting for confirmation and transaction was made on the 4th April.
It seems I've probably wasted my time with this energy comparison website.
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nurialapuria | 15 Apr 2014
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Still waiting for payment after 6 months.
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_24570734935 | 29 Jan 2014
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Finally now payable. Taken quite a bit longer that expected, but cashback paid as promised. Overall fairly satisfied.
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690315034 | 09 Nov 2012
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Tracked and confirmed relatively quickly, but still waiting for it to become payable. Now 2 months late, starting to wonder if I am going to recieve anything
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690315034 | 27 Oct 2012
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My cash back was confirmed on the 2nd Nov but I still haven't had the payment.
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cakedec | 16 Jan 2012
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Correction - it has now tracked after 25-26 hours. Pending. So far so good and I got a confirmatory email re the switch.
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| 07 Nov 2011
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Average tracking time said to be 16 hours, 23 hours on and not tracked
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| 07 Nov 2011
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