Get up to £31.50 of your purchase back when you shop with Hastings Direct Motorbike Insurance Join TopCashback Free
Get up to £31.50 of your purchase back
when you shop with Hastings Direct Motorbike Insurance

Hastings Direct Motorbike Insurance Reviews

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Reviews and experiences from TopCashback members who have shopped with Hastings Direct Motorbike Insurance. Review this merchant
Hastings Direct Motorbike Insurance Reviews
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Cashback tracked, but delined. This happens too often. Avoid.
  ukcobra | 03 May 2018 Report Abuse
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very slow on cashback
  ukshane | 22 Mar 2018 Report Abuse
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dont waste your time with this cashback i been waiting since september 2017 and still no update and i doubt i be getting it anytime soon
  ukshane | 15 Feb 2018 Report Abuse
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When cancelling they do not give refunds if you've had the policy for 6 months and charge additional admin fees.
  mikereay | 22 Dec 2017 Report Abuse
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Slow to payout...one transaction did not appear, had to submit a case to topcashback, so cant really recommend them.
  paullaycock | 10 Oct 2017 Report Abuse
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Unacceptable. Took 10 months for cashback to become payable.
  ipsguy | 03 Jun 2017 Report Abuse
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Cheap insurance but dreadful cashback. Purchased Aug 2016 and still payment pending April 2017. Customer Services state its quite normal for cashback for this merchant to be 'pending' all this time - I dont agree.
  ipsguy | 18 Apr 2017 Report Abuse
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DON'T BOTHER! Having used the TCB site for a number of years I know how the tracking works and as such I only go to the merchant website through TCB. This one "apparently" didn't track and after 12 months of chasing they wouldn't pay out. Very disappointed.
  Char123 | 28 Jun 2016 Report Abuse
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waited on cashback being paid out , and on checking days after it was due paid cashback has been declined, I think this is shocking
  davy007 | 02 Jan 2015 Report Abuse
 
Hi there, I have heard back from the network with some further information regarding your transaction and it appears that this has been attributed to another marketing channel. This could be due to the use of an unauthorised voucher code or of you have clicked through any other websites , or if a search engine has been used. I am sorry that we have not been able to provide some better news but I hope that any future transactions go on to be more successful for you. Best wishes, TopCashback

TopCashback
 
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Signed up as a new customer after transferring from the AA insurance. Tracked fine but when it got to the payment stage it was declined without reason given. Topcashback couldn't do anything and have not heard back from them in months. Avoid.
  St_Marco | 27 Mar 2014 Report Abuse
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An update, TOPCASHBACK have now informed me, after 7 MONTHS of nudges, HASTINGS BIKE insurance have declined my cashback, Stating that another search/cashback/seller was used. This is totally untrue, Been using TOPCASHBACK for years and have always received my Monies. I intend to follow this up by asking Hastings to furnish me with ALL the purchase details and a concise reason Casback was declined. I will not accept the answer that "you bought via another source" and go away attitude. Will keep you informed.
  abbey600 | 11 Sep 2013 Report Abuse
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Purchased policy 10th FEBRUARY 2013 Lodged claim 16th MARCH 2013 NO sign of transaction in My Earnings, Have sent Nudges every Month, Still NO movement. It is now 10th SEPTEMBER 2013. Six whole months have passed. HASTINGS BIKE INSURANCE are still offering the same level of Cashback ? AVOID THIS SELLER AT ALL COSTS, My most regrettable TOPCASHBACK PURCHASE EVER.
  abbey600 | 10 Sep 2013 Report Abuse
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I purchased motorbike insurance for £115 with £25 cash back from Hastings in January 2012, just declined the cash back now Nov 2012,wainting for the other bike insurance to be declined as well??? Don't bother with them if they are NOT the cheapest without the cashback, it is a rip off.
  mitziprout | 13 Nov 2012 Report Abuse
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These guys add at least £10 to your quote when going via TopCashBack - don't bother - it's not worth the risk (they rarely pay out anyway).
  ReflexReaction | 01 Nov 2012 Report Abuse
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Hi - I purchased a policy in August having first of all checked all cookies were cleared and the tracking was successful though the payment did not track. I did not use any other discount codes or go to any other sites before making my purchase. After submitting the claim manually in August, I finally received a response (in Apr!) stating that they would not pay out as it appears that the referral was not directly via TCB - and told this could be another search engine, etc but due to confidentiality Hastings will not disclose who... Almost all my transactions track (20+ in a year) successfully and for the ones where there has been a manual claim I've had the money in all but one instance. TCB were very helpful throughout my claim and provided a good level of service through though I will not be purchasing any insurance with Hastings in future. In terms of the bike insurance, fortunately I have not had to claim in any way so I really can't comment on the quality of the product.
  shahrie | 28 May 2012 Report Abuse
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Only buy if they are the cheapest as eight months later they finally replied to missing cashback saying I hadnt purchased via topcashback. Very poor service.
  lesanne115 | 01 May 2012 Report Abuse
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Hastings Insurance are terrible for cashback often taking in excess of 6months.
  samsdeal | 22 Nov 2011 Report Abuse
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I got a Motorcycle insurance quote from Hastings direct without going through TopCashBack the quote was £107 with £350 excess. I then got a quote via TopCashBack and the quote jumped to £137 but with a £450 excess. So I would have had to stump up a further £30 for less cover with the maybe chance of a £40 cashback. Not worth the hassle / risk! I took out an Aviva car insurance policy last year via TopCashBack with promise of £50 cashback, it never materialised despite showing as tracked and numerous nudges. In my opinion never buy anything through TopCashBack unless it is cheaper at the outset. A Promise is just a wish from what I can see.
  khaydock007 | 24 Aug 2010 Report Abuse
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Took out motorbike & car insurance with these and both transactions tracked but then changed to 0.00 still awaiitng o/s claims on both very disappointed as appears to be happening more & more lately!
  AngePred | 29 Apr 2011 Report Abuse
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This is absolutely useless retailer who does not want to give cashback....when I go direct to Hastings website without using TCB I get a quote and can purchase but when I go through TCB I am asked to call the call centre because they want to speak to me before giving a quote!!! If I call them to get the quote then I do not get the cash back and this is stated as a condition on TCB.
  | 01 Jul 2010 Report Abuse
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Pleased to get such a big percentage cashback in relation to the premium. I was less happy to have to wait six months having paid an annual premium.
  Tim_Horman | 29 Jun 2010 Report Abuse
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took a while for money to show which was a worry but it on on now so would use again if price was ok
  rimmo | 22 Jun 2010 Report Abuse
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Tracked but failed to obtain cash back having to complete follow up claim through cash back. Motorcycle policy taken out,lots of hassle not worth any amount of cash back or low quote. Never used Hastings before and never would again.Incompetent insurance provider.
  | 17 Jun 2010 Report Abuse
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Tracked as zero, had to raise a query with TCB. Now tracked but will probably take three months to be confirmed.
  Radnama2 | 23 May 2010 Report Abuse
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Pestered by call centre offering better deal?? Why wasn't the "better deal" offered to start with. I won't use again
  Pan404 | 11 Mar 2010 Report Abuse
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