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Get up to 6% of your purchase back when you shop with Skyscanner Join TopCashback Free
Get up to 6% of your purchase back
when you shop with Skyscanner

Skyscanner Reviews

If you have a read through the Skyscanner reviews below, which have been posted by members who booked flights with them through us, you’ll see the vast majority were clearly very happy with their experience. People seemed to love the fact they were able to compare prices for flights, hotels, car hire and more all in one place. One member said: “Good, reliable engine search. I have used Skyscanner for more than four years.”

Other comments you’ll find include “easy and very friendly with some great deals”, “great way to check for the best prices”, “easy to navigate and quick results” and “good selection of flights to choose from”. Our members, on the whole, also seem pleased with how their cashback tracks and is paid out. One stated: “Super fast paying of cashback, even before the estimated time — excellent overall experience.”

Other feedback includes remarks such as “no issues, tracked and paid promptly”, “always quick with the cashback”, “easy to navigate and fast cashback payment” and “cashback paid out quickly, good search engine”. Someone else wrote: “Been using Skyscanner for a few years, cashback is a nice little bonus.” The Skyscanner review feedback on Trustpilot is also mostly positive, with one customer saying: “Always my go-to site when I’m looking for a holiday.” Log in to review

Skyscanner Reviews
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Cash back doesn't track
Topcashback paid. Skyscanner doesn't track or payout.
  lesanne115 | 21 Sep 2026 Report Abuse
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AVOID
I will AVOID this skyscanner on here. I booked several flights and topcashback promised 3pounds per flight but all are coming up at 0.00 I have opened tickets but still await news and payment.
  jmeenan24 | 20 Sep 2026 Report Abuse
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Paid out but only used it once so far!
Paid out but only used it once so far!
  garyafreeman_bt | 16 Sep 2026 Report Abuse
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Does not track like most companies
Still waiting on cashback for flights booked in May. Had to complete missing cashback form and still not paid out. Have booked again via Skyscanner and yet again have had to submit missing cashback form which I will undoubtedly have to keep chasing.
  Samantha Frankham | 08 Sep 2026 Report Abuse
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Qualified at Zero
Qualifying purchase qualified at zero. How can something qualify if you don’t actually buy anything anyway. Poor standard.
  Laceyd | 17 Aug 2026 Report Abuse
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Tracks and payable at £0
Booked three flights this year via skyscanner and 2/3 tracked at £0 and required claims. Still waiting for action on one 5 months later
  toddy445 | 13 Aug 2026 Report Abuse
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Tracked at Zero
I made a couple of purchases with Skyscanner, but they both tracked to zero. I raised a ticket, but no action after months. I used to like this site. Shame it doesn't pay...
  Gilberto71 | 05 Aug 2026 Report Abuse
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Disappointed
Didn't track so claim required and it was a lower % of transaction than expected.
  Paddy5000 | 15 Jul 2026 Report Abuse
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Incorrectly tracked at £0
Have chased this claim for many months since it didn’t uplift to correct amount and just keep being told to wait longer
  LucyLu1973 | 01 Jul 2026 Report Abuse
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tracking to zero pounds and no action on claims
I used to like Skyscanner. I had a couple of purchases with Skyscanner in the last year and all tracked to zero. Although I raised a claim there was no action. Unreliable
  Gilberto71 | 04 Jun 2026 Report Abuse
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Good experience
Cash back tracked successfully and was duly paid
  geoman | 01 Jun 2026 Report Abuse
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Cashback always tracks as £0
I never used to have a problem with Skyscanner, but in the last year or so all orders have tracked as £0.
  Megapop | 19 May 2026 Report Abuse
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Tracks as £0
Incorrectly tracked at 0% and been waiting many months for them to resolve
  LucyLu1973 | 18 May 2026 Report Abuse
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Tracks as £0
Incorrectly tracked at 0% and been waiting many months for them to resolve
  LucyLu1973 | 18 May 2026 Report Abuse
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Don't always get the cashback
If you book more than one flight in a day you often only get one lot of cashback and have to submit a claim for the other one.
  Member12103643467547 | 23 Apr 2026 Report Abuse
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Payout of £0
Bought over £2000 worth of flights from Skyscanner. Skyscanner even registered my "payout" on Topcashback, but the payout value is £0.00
  6russ | 19 Apr 2026 Report Abuse
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0.00 tracked
Bought several flights but all track and advance to payable as £0.00. Cannot dispute them with customer services as it says that there have been no orders when I select Skyscanner and just get a red error message. Slightly annoying as did everything correct at my end.
  Jessicajasmine | 17 Apr 2026 Report Abuse
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Almost never registers
I never have any problem with any other cash back, but Skyscanner almost never registers anything.
  Marks Lloyds Bank | 14 Apr 2026 Report Abuse
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Hit and miss
Sometimes tracks at £0, I'm not sure why, I'm not bothered about it. Cashback is a bonus and it's just not worth the agro chasing up.
  jimdavis | 13 Apr 2026 Report Abuse
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Skyscanner referred to Top Cashback Customer Services Team
I purchased two separate return flight bookings, through the Top Cashback portal, with Skyscanner. To date, neither has tracked and so I have referred this to the Customer Service team. If it remains unresolved I will use other flight price comparison websites in the future.
  Polyglot49 | 05 Apr 2026 Report Abuse
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Not recommended
I have 5 orders and non of them was tracked properly. I have disputes for all of them, the first one is 3 months old and there’s no result.
  Anzho | 19 Mar 2026 Report Abuse
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Don't Pay Out
I've bought several flights but they have all tracked at £0.00.
  kingink | 15 Mar 2026 Report Abuse
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Straightforward cashback
Payout takes 2-3 working days to show up, but pays to your account within a few weeks. Not huge sums, but now offers 3.2% on hotel bookings - it uses various hotel sites including agoda etc. For some reason it shows as 0 (zero) for all visits that you make even if no purchase made - not a problem, it shows that tracking is working.
  willyross | 13 Mar 2026 Report Abuse
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tracks at £0
tracks at £0
  christrh | 11 Mar 2026 Report Abuse
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Very helpful Search engine
This search web was very reliable for me in searching for cheap travelling.
  Stanciu | 21 Feb 2026 Report Abuse
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