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NCP Reviews

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Reviews and experiences from TopCashback members who have shopped with NCP. Review this merchant

NCP Reviews
	still waiting for confirmed payout from Sept 2016
	gillpotsoffun \| 10 Apr 2017 Report Abuse
	Declined a genuine advanced booking. No reason given. Will never use them again.
	fffforu \| 09 Apr 2017 Report Abuse
	Declined, useless.
	ukjbrown \| 28 Feb 2017 Report Abuse
	Rejected vaild cashback from June.
	\| 14 Nov 2016 Report Abuse
	This was paid and completed in April. Still no cashback. Don't offer it if you don't intend to settle up.
	cehewitt \| 28 Sep 2016 Report Abuse
	Agree with prevous review, Birmingham Airport never tracks at correct rate. TCB needs to investigate this.
	\| 10 Sep 2016 Report Abuse
	NEVER EVER tracks at the rate offered for Birmingham airport and takes forever / never to correct BEWARE!
	stanley1 \| 26 Aug 2016 Report Abuse
	very long to pay out and the amount is not what was shown at time of purchase, still chasing 6 months on
	Gordonrobert \| 05 Mar 2016 Report Abuse
	Very disappointing - no cash back tracked - they said i used another site - but I didn't went through top cash back when whenever I looked at their site. Was on a special deal and was due £11.55
	940913 \| 01 Feb 2016 Report Abuse
	Hey, I do understand receiving declined transactions can be frustrating. Quite often the merchant has no power to decide the last referrer of a transaction as this is decided by the cookies on your device at the time of purchase. Cookies can be picked up from numerous sites and search engines and having cookies on your device already can lead to them being paid your cashback instead of us. In order to reduce the chance of this happening you can clear cookies and cache before logging in, disable ad blockers and not use voucher codes obtained outside of TopCashback. Best wishes, TopCashback Support TopCashback
	Used once and cashback denied
	TMD3 \| 19 Jan 2016 Report Abuse
	Hey, I am really sorry to hear that this transaction has been declined. When a decision is made like ‘not last referrer’ it’s not often the merchant’s choice. We are part of the wider commission earning process and cashback will only be awarded to the last referrer of the transaction. Cookies can be found all over the internet and not clearing these before logging in to TopCashback to make a transaction can mean other cookies may be accredited with the cashback you were expecting. We can’t alter this as it wouldn’t be fair for the cashback system to take priority over cashback sites. Although I do understand such news can be frustrating, simple steps such as clearing cookies and cache before logging in and disabling ad blockers can really help reduce the chance of a transaction being declined for this reason. Best wishes, TopCashback Support TopCashback
	Cashback been pending for about 9 months
	mm707 \| 14 Sep 2015 Report Abuse
	Cash back failed to track on 2 separate occasions. Never had an issue before, just with this merchant!
	jamesabbs \| 15 Jul 2015 Report Abuse
	Cash back was declined what a shame as the service from the guy at NCP was great
	dors01 \| 24 May 2015 Report Abuse
	Hi there, I am really sorry to hear that this transaction was declined. You can lodge a claim for this and we will try our very best to get this decision overturned for you. All you have to do to lodge a claim is click on "Account" at the top right hand side of the screen, then "Customer Care" on the grey navigation bar and finally "Lodge a Claim". Many thanks, TopCashBack Support TopCashback
	Just read all reviews. I booked for Birmingham on 6.7.14 - as everyone else says tracked at 5% rather than advertised 10%. I put in missing cashback claim for difference but this was declined. To date have not even been paid the 5%. I did not use any code. So not impressed.
	kedwards1000 \| 04 Jan 2015 Report Abuse
	Hi there, please do not be concerned, you will see your transaction uplift to the 10% expected once your parking has been completed. I hope that this helps. Best wishes, TopCashback TopCashback
	Declined for no reason, can't submit a missing cashback claim because they declined it only after the 100 day period that you can do that in. Dodgy!
	red__panda \| 24 Sep 2014 Report Abuse
	Won't use this merchant again.As with all other members I expected 10.5% but got around 5%.They are just one big con so if you're reading this thinking of booking through them DON'T BOTHER!!
	Alboy \| 09 Sep 2014 Report Abuse
	Hi there, You should go on to see this uplift to 10% once you have completed your booking, but if this does not occur for you at all, please do not hesitate to get in touch with our Customer Care Team who would be happy to advise further on this. Kind regards, TopCashback TopCashback
	Exactly the same problem as reviewer below. Made valid claim, no coupons, no codes, cleared cache etc ect. Used Birmingham airport as per 10% offer. Tracked correctly but declined by NCP Raised claim and got reply of 'illicit code used' Which was not correct
	sambrook \| 03 Sep 2014 Report Abuse
	Hi there, I have looked into this further with the network for you and the reason that this went on to be declined was due to the use of an unauthorised code which as mentioned on the merchants page, can go on to affect your cashback. I hope that any future transactions go on to be more successful for you and you can always contact our Customer Care Team on a support ticket if you have any questions at all. Best wishes, TopCashback TopCashback

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