TopCashback FAQs and Help

I need to submit a support ticket

We're sorry that you haven't managed to find the answer to your question within our FAQ and Help pages. As a member, please submit a support ticket for personalised help from a member of our Customer Care team, and we’ll aim to get back to you within 48 hours.

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Can’t find what you are looking for? We are very sorry to hear that, but don’t worry you will be able to send us a 'support ticket' and we will get back to you as soon as we can.

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"Our Customer Service team members each complete 6 months (900 hours) of valuable on-the-job training. "