Get up to £20.00 of your purchase back when you shop with HelloFresh Join TopCashback Free

Get up to £20.00 of your purchase back
when you shop with HelloFresh

Join TopCashback To Start Saving

HelloFresh Reviews

Please sign in to leave a HelloFresh reviewX

Reviews and experiences from TopCashback members who have shopped with HelloFresh. Review this merchant

HelloFresh Reviews
	Wouldn't bother using it Don't get fooled as they don't send or even record the cashback, food appearance is very shocking,
	Trish2604 \| 01 Apr 2024 Report Abuse
	Denied cashback Denied cashback despite filling out all info properly.
	WillAndrew \| 27 Mar 2024 Report Abuse
	Didn't pay Refuted that I ever ordered from them.
	FatAndAngry \| 26 Mar 2024 Report Abuse
	Not Worth It Overly expensive, it's better to go to a supermarket and buy the ingredients yourself (using the organic / fresh isles). They also did not pay out cashback on the order made through the TopCashback link. They have also been sending me marketing messages via text that have not been consented to. All in all, a bad experience.
	RatherNo \| 26 Mar 2024 Report Abuse
	Awful Service Didn’t pay promised Cashback even after TopCashback had tried to get it, basically lied and said tough luck, totally untrustworthy.
	softscoop \| 26 Mar 2024 Report Abuse
	Complete scam! Waste of money No purchase was tracked. And the recipes are bad and it is a trash quality.
	Nader Soufi \| 25 Mar 2024 Report Abuse
	waste of time denied cashback saying it could not be traced even after proof sent - waste of time
	Daisyg64 \| 10 Jan 2024 Report Abuse
	Transaction cannot be traced Cashback didn't track so had to make a claim. Supplied all the correct information only to be given the decision of 'nope' because they couldn't find my transaction. What other information is needed, I don't know but name, email, delivery address and order number isn't enough.
	emmalynaugh \| 04 Oct 2023 Report Abuse
	Denies you used it via top cashback I made sure I clicked through to hello fresh through top cashback, but submitted a claim as there was no record of the actual cash (but the record of visiting the site was there), and they denied that top cashback was my last click (which it was). I think what happens is it only takes payment 5 days before delivery, but the earliest delivery dates they have are 6 days ahead, so it registers you've paid nothing at the time and denies you any cashback. Don't bother wasting your time.
	Ana123 \| 17 Sep 2023 Report Abuse
	Scam No cashback. Gave original order number and rejected. Customer service not very helpful.
	mikec87 \| 22 Aug 2023 Report Abuse
	Awful They did not give any cash back because they "could not track it". Will not be ordering from here again.
	abigailhernc \| 07 Jun 2023 Report Abuse
	No Payout The food was nice but after 5 months and 2 claims, they still refuse to payout. I'd recommend it if it's what you're after but don't expect to see the cashback.
	Cfoggert \| 14 May 2023 Report Abuse
	Refused cashback for no reason I only signed up because TCB sent an email saying "£20 for all Hello Fresh orders". But it was refused for no reason. I could have got a better offer by using a voucher from another website, but paid the higher TCB rate, assuming the £20 would off-set that.
	dgbennet \| 27 Mar 2023 Report Abuse
	Deal ended? When going through to cash back it says offer ended on Hello fresh website
	KAFDRFA \| 14 Mar 2023 Report Abuse
	No where near as good a service as it advertises. Contacting them via email is an absolute obstacle in its self (don't know if u can email) yet to find out! I also saved and transferred my earned cashback into rewards wallet. Exchanged for 'hello fresh' gift card... trying to pay an outstanding balance using my giftcard balance.. error reading -Not Recognised. Overall very unhappy and out of pocket due to being reeled in to believe. False hopes and very poor customer liason
	vickiplum1977 \| 27 Jul 2022 Report Abuse
	Product was ok, but cashback never tracked and then declined. Lucky I cancelled after the trial box.
	chomchom \| 21 Jul 2022 Report Abuse
	Cashback worked ok but poor customer service at Hellofresh. Would not recommend
	Laceyd \| 02 Feb 2022 Report Abuse
	Promised £12 cash back but paid £6 - raised ticket no answer
	Dazb73 \| 18 Nov 2021 Report Abuse
	Claimed that my cashback didn't track even though I did it very carefully and followed my usual procedure. Food was good quality but disappointed with this outcome.
	bernardmc \| 22 Dec 2020 Report Abuse
	Poor. Couldn’t trace my Cashback so ended up not getting anything back. Meals were lacking in taste and came with tons of packaging most of which couldn’t be easily recycled.
	Member574464774236 \| 12 Nov 2020 Report Abuse
	No cashback - they claimed that I cancelled or returned the order which is not the case, and I did provide all evidence. Despite that, cashback was declined. Unacceptable.
	LilaP \| 08 Apr 2020 Report Abuse
	Cashback not honoured and declined after a claim saying the transaction didn't exist.
	Dukester123 \| 18 Sep 2018 Report Abuse
	I used the £15 off first two boxes + cashback. The discount applied on the first box and the cashback tracked and paid no bother. However, I paused the delivery of the second box and Hello Fresh would not discount the next box when it was due stating that the voucher had expired. I countered with the fact it was accepted as valid when the subscription was taken up and this was my second box. I only paused it by one week btw. Money was refunded quickly by HelloFresh and I cancelled the subscription. I would rather they honoured the original offer so I could get my second box.
	Lmcb22622 \| 15 Feb 2016 Report Abuse
	Cashback didn't work. Product was ok but I don't like the need to subscribe. Given the cashback was not honoured and it took 3 months to get a response I will not use this retailer again.
	Ajc09 \| 10 Apr 2015 Report Abuse
	Let's break this down into bits shall we? Ordering was fine. Voucher accepted, all okay. Slightly annoyed that no substitutions were offered on the vegetarian box but that's okay. Cashback never tracked. Okay, I used a non posted voucher. I expected this. Then they bill me for the second one before the first arrives. I question it, get told I cannot do anything about it. Stuck with the £36 box. Box I actually wanted to pay for arrives. Being very generous there might be the £11 worth of food I paid for. It is badly packed, the tins are left to rattle with the vegetables and so they are bruised. Chilled I can't find at first, there's a bag off to one side that seems like packaging, says it's sheeps wool. shrug I open it and it stinks to high heaven, it is indeed untreated, unwashed wool in a breathable bag. Underneath that is the chilled and some icepacks. If you've ever lived near sheep you'll know what gets in their coats. Probably not something I can say here, but use your imagination. Pretty gross. I haven't tried the recipes yet but they look mediocre at best. So to recap- that's £47 paid for two deliveries of squashed, desperately overpriced, smelly food that will be made into dishes that could easily be found on the internet. You wanna know why this has such good reviews? Well lets just say those other people aren't posting their voucher codes out of the goodness of their hearts. I expect it's a pretty good service if you get it on heavy discount from their referral scheme. But if you're not then stay well clear.
	hellopixelcom \| 25 Sep 2014 Report Abuse

1 2 3 View: 25 50 100

Navigation

Cashback

Reviews

HelloFresh Reviews
	Wouldn't bother using it Don't get fooled as they don't send or even record the cashback, food appearance is very shocking,
	Trish2604 \| 01 Apr 2024 Report Abuse
	Denied cashback Denied cashback despite filling out all info properly.
	WillAndrew \| 27 Mar 2024 Report Abuse
	Didn't pay Refuted that I ever ordered from them.
	FatAndAngry \| 26 Mar 2024 Report Abuse
	Not Worth It Overly expensive, it's better to go to a supermarket and buy the ingredients yourself (using the organic / fresh isles). They also did not pay out cashback on the order made through the TopCashback link. They have also been sending me marketing messages via text that have not been consented to. All in all, a bad experience.
	RatherNo \| 26 Mar 2024 Report Abuse
	Awful Service Didn’t pay promised Cashback even after TopCashback had tried to get it, basically lied and said tough luck, totally untrustworthy.
	softscoop \| 26 Mar 2024 Report Abuse
	Complete scam! Waste of money No purchase was tracked. And the recipes are bad and it is a trash quality.
	Nader Soufi \| 25 Mar 2024 Report Abuse
	waste of time denied cashback saying it could not be traced even after proof sent - waste of time
	Daisyg64 \| 10 Jan 2024 Report Abuse
	Transaction cannot be traced Cashback didn't track so had to make a claim. Supplied all the correct information only to be given the decision of 'nope' because they couldn't find my transaction. What other information is needed, I don't know but name, email, delivery address and order number isn't enough.
	emmalynaugh \| 04 Oct 2023 Report Abuse
	Denies you used it via top cashback I made sure I clicked through to hello fresh through top cashback, but submitted a claim as there was no record of the actual cash (but the record of visiting the site was there), and they denied that top cashback was my last click (which it was). I think what happens is it only takes payment 5 days before delivery, but the earliest delivery dates they have are 6 days ahead, so it registers you've paid nothing at the time and denies you any cashback. Don't bother wasting your time.
	Ana123 \| 17 Sep 2023 Report Abuse
	Scam No cashback. Gave original order number and rejected. Customer service not very helpful.
	mikec87 \| 22 Aug 2023 Report Abuse
	Awful They did not give any cash back because they "could not track it". Will not be ordering from here again.
	abigailhernc \| 07 Jun 2023 Report Abuse
	No Payout The food was nice but after 5 months and 2 claims, they still refuse to payout. I'd recommend it if it's what you're after but don't expect to see the cashback.
	Cfoggert \| 14 May 2023 Report Abuse
	Refused cashback for no reason I only signed up because TCB sent an email saying "£20 for all Hello Fresh orders". But it was refused for no reason. I could have got a better offer by using a voucher from another website, but paid the higher TCB rate, assuming the £20 would off-set that.
	dgbennet \| 27 Mar 2023 Report Abuse
	Deal ended? When going through to cash back it says offer ended on Hello fresh website
	KAFDRFA \| 14 Mar 2023 Report Abuse
	No where near as good a service as it advertises. Contacting them via email is an absolute obstacle in its self (don't know if u can email) yet to find out! I also saved and transferred my earned cashback into rewards wallet. Exchanged for 'hello fresh' gift card... trying to pay an outstanding balance using my giftcard balance.. error reading -Not Recognised. Overall very unhappy and out of pocket due to being reeled in to believe. False hopes and very poor customer liason
	vickiplum1977 \| 27 Jul 2022 Report Abuse
	Product was ok, but cashback never tracked and then declined. Lucky I cancelled after the trial box.
	chomchom \| 21 Jul 2022 Report Abuse
	Cashback worked ok but poor customer service at Hellofresh. Would not recommend
	Laceyd \| 02 Feb 2022 Report Abuse
	Promised £12 cash back but paid £6 - raised ticket no answer
	Dazb73 \| 18 Nov 2021 Report Abuse
	Claimed that my cashback didn't track even though I did it very carefully and followed my usual procedure. Food was good quality but disappointed with this outcome.
	bernardmc \| 22 Dec 2020 Report Abuse
	Poor. Couldn’t trace my Cashback so ended up not getting anything back. Meals were lacking in taste and came with tons of packaging most of which couldn’t be easily recycled.
	Member574464774236 \| 12 Nov 2020 Report Abuse
	No cashback - they claimed that I cancelled or returned the order which is not the case, and I did provide all evidence. Despite that, cashback was declined. Unacceptable.
	LilaP \| 08 Apr 2020 Report Abuse
	Cashback not honoured and declined after a claim saying the transaction didn't exist.
	Dukester123 \| 18 Sep 2018 Report Abuse
	I used the £15 off first two boxes + cashback. The discount applied on the first box and the cashback tracked and paid no bother. However, I paused the delivery of the second box and Hello Fresh would not discount the next box when it was due stating that the voucher had expired. I countered with the fact it was accepted as valid when the subscription was taken up and this was my second box. I only paused it by one week btw. Money was refunded quickly by HelloFresh and I cancelled the subscription. I would rather they honoured the original offer so I could get my second box.
	Lmcb22622 \| 15 Feb 2016 Report Abuse
	Cashback didn't work. Product was ok but I don't like the need to subscribe. Given the cashback was not honoured and it took 3 months to get a response I will not use this retailer again.
	Ajc09 \| 10 Apr 2015 Report Abuse
	Let's break this down into bits shall we? Ordering was fine. Voucher accepted, all okay. Slightly annoyed that no substitutions were offered on the vegetarian box but that's okay. Cashback never tracked. Okay, I used a non posted voucher. I expected this. Then they bill me for the second one before the first arrives. I question it, get told I cannot do anything about it. Stuck with the £36 box. Box I actually wanted to pay for arrives. Being very generous there might be the £11 worth of food I paid for. It is badly packed, the tins are left to rattle with the vegetables and so they are bruised. Chilled I can't find at first, there's a bag off to one side that seems like packaging, says it's sheeps wool. shrug I open it and it stinks to high heaven, it is indeed untreated, unwashed wool in a breathable bag. Underneath that is the chilled and some icepacks. If you've ever lived near sheep you'll know what gets in their coats. Probably not something I can say here, but use your imagination. Pretty gross. I haven't tried the recipes yet but they look mediocre at best. So to recap- that's £47 paid for two deliveries of squashed, desperately overpriced, smelly food that will be made into dishes that could easily be found on the internet. You wanna know why this has such good reviews? Well lets just say those other people aren't posting their voucher codes out of the goodness of their hearts. I expect it's a pretty good service if you get it on heavy discount from their referral scheme. But if you're not then stay well clear.
	hellopixelcom \| 25 Sep 2014 Report Abuse